MC1004412 – SharePoint Online: Enhancements to the Text web part

Product:

Microsoft Viva, Microsoft Viva Amplify, SharePoint

Platform:

Online, US Instances, Web, World tenant

Status:

Launched

Change type:

Feature update, User impact

Links:

394278

Details:

The Text web part in SharePoint Online allows users to add normal text, tables, and paragraphs to a SharePoint site page. It provides various formatting options such as bullets, styles, indentations, links, and highlighting. To use the Text web part, go to edit mode, select the circled plus (+) icon, choose Text from the web part toolbox, and enter your desired text in the Text field.
In the updated Text web part, similar themed features are grouped together for better customer experience and usability.
The updated text web part will be available in SharePoint and Viva Amplify.
This message is associated with Microsoft 365 Roadmap ID 394278.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): This feature update rolled out early February 2025.

Change Category:
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Scope:
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Release Phase:
Current Channel, General Availability, Preview, Targeted Release

Created:
2025-02-13

updated:
2025-02-13

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

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Direct effects for Operations**

User Interface Changes
The new UI for the Text web part may confuse users who are accustomed to the previous layout, leading to potential errors in text formatting and content placement.
   - roles: Content Editors, Site Administrators
   - references: https://support.microsoft.com/office/add-text-tables-and-images-to-your-page-with-the-text-web-part-729c0aa1-bc0d-41e3-9cde-c60533f2c801, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=394278

Feature Accessibility
The automatic adjustment of the Text web part may hide some options under the overflow button, making it less accessible for users who are not familiar with the new layout.
   - roles: Content Creators, End Users
   - references: https://support.microsoft.com/office/add-text-tables-and-images-to-your-page-with-the-text-web-part-729c0aa1-bc0d-41e3-9cde-c60533f2c801, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=394278

Documentation and Training Needs
The change will necessitate updates to existing documentation and training materials, which may not be ready at the time of rollout, leading to user frustration and decreased productivity.
   - roles: Training Coordinators, IT Support Staff
   - references: https://support.microsoft.com/office/add-text-tables-and-images-to-your-page-with-the-text-web-part-729c0aa1-bc0d-41e3-9cde-c60533f2c801, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=394278

Configutation Options**

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Opportunities**

Improved User Training and Documentation
With the enhancements to the Text web part, there is an opportunity to create updated training materials and documentation that focus on the new features and usability improvements. This can help users quickly adapt to the changes and utilize the full potential of the new functionalities.
   - next-steps: Develop a training plan that includes updated documentation, video tutorials, and hands-on workshops for users. Schedule training sessions and distribute the materials through internal communication channels.
   - roles: Training Coordinator, Content Manager, IT Support
   - references: https://support.microsoft.com/office/add-text-tables-and-images-to-your-page-with-the-text-web-part-729c0aa1-bc0d-41e3-9cde-c60533f2c801, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=394278

Enhanced Collaboration Features
The new Text web part allows for better formatting and organization of content, which can improve collaboration among teams. This feature can be leveraged to create shared documents and pages that are visually appealing and easy to navigate, fostering better communication and project management.
   - next-steps: Identify key teams that can benefit from enhanced collaboration features and encourage them to use the updated Text web part for their projects. Provide support in setting up collaborative pages and gather feedback for continuous improvement.
   - roles: Project Manager, Team Leader, Content Creator
   - references: https://support.microsoft.com/office/add-text-tables-and-images-to-your-page-with-the-text-web-part-729c0aa1-bc0d-41e3-9cde-c60533f2c801, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=394278

Streamlined IT Support Processes
The new UI and functionalities of the Text web part may reduce the number of support tickets related to formatting issues or content creation in SharePoint. By proactively addressing common user questions and creating a knowledge base, IT can streamline support processes and focus on more complex issues.
   - next-steps: Monitor support ticket trends related to the Text web part and develop a FAQ or troubleshooting guide based on common inquiries. Train IT support staff on the new features to enhance their ability to assist users effectively.
   - roles: IT Support Staff, Help Desk Manager, System Administrator
   - references: https://support.microsoft.com/office/add-text-tables-and-images-to-your-page-with-the-text-web-part-729c0aa1-bc0d-41e3-9cde-c60533f2c801, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=394278

Potentional Risks**

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IT Security**

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explanation for non-techies**

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