MC1003348 – Microsoft Copilot Studio – Add SharePoint as a knowledge source (archived)

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check before: 2025-02-28

Product:

Copilot, SharePoint

Platform:

Online, World tenant

Status:

Change type:

New feature

Links:

Details:

We are announcing the SharePoint as a knowledge source for generative answers feature. When a user asks a question and the agent doesn't have a topic to use for an answer, this feature allows the agent to search the SharePoint URL and all subpaths, and generative answers will summarize this content into a targeted response. This feature will reach general availability on February 28, 2025.

Change Category:
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Scope:
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Release Phase:

Created:
2025-02-12

updated:
2025-02-12

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Integration Issues
If SharePoint is added as a knowledge source without proper preparation, there may be integration issues leading to failures in retrieving data, resulting in incomplete or inaccurate responses from the Copilot.
   - roles: IT Support, Data Analysts
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/understanding-sharepoint-integration-in-microsoft-copilot/

User Experience Degradation
Users may experience frustration and decreased productivity if the new feature does not function as expected, leading to delays in obtaining information and reliance on outdated data.
   - roles: End Users, Project Managers
   - references: https://www.forbes.com/sites/bernardmarr/2023/09/15/the-impact-of-ai-on-user-experience-in-business/?sh=5c1e4e1e7b8e

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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