MC1002389 – What’s new in the Microsoft Intune Service Update for January 2025 (archived)

Intune Icon

check before: 2025-02-11

Product:

Intune

Platform:

Online, World tenant

Status:

Change type:

New feature, Feature update, User impact, Admin impact

Links:

Details:

Your Microsoft Intune account has been updated to the latest service build.

Change Category:
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Scope:
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Release Phase:

Created:
2025-02-11

updated:
2025-02-11

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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More Info URL

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MS Blog Link

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summary for non-techies**

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Direct effects for Operations**

Service Disruption
Unprepared changes may lead to temporary service outages, affecting user access to applications managed by Intune.
   - roles: IT Administrator, End User
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2020/01/15/understanding-the-impact-of-service-disruptions/

User Experience Degradation
Changes without proper testing can introduce bugs, leading to a degraded user experience with device management and application access.
   - roles: IT Support, End User
   - references: https://www.forbes.com/sites/bernardmarr/2020/01/20/the-importance-of-user-experience-in-it-service-management/?sh=4b1c1c1e7b3e

Increased Support Tickets
Unexpected changes may result in a spike in support requests from users facing issues, straining IT resources.
   - roles: Help Desk Technician, IT Manager
   - references: https://www.cio.com/article/243828/how-to-reduce-it-support-tickets.html

Configutation Options**

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Opportunities**

Enhanced User Experience through Automated Device Compliance
With the new service update, Intune's automated device compliance features can significantly reduce the administrative burden on IT teams by automatically enforcing compliance policies. This will improve user experience by ensuring devices are always compliant without manual intervention.
   - next-steps: Evaluate current compliance policies and integrate automated compliance checks into the existing Intune setup. Train IT staff on new compliance automation features to ensure smooth implementation.
   - roles: IT Administrators, Compliance Officers, End Users
   - references: https://aka.ms/Intune/ServiceChangeBlog, https://aka.ms/intunewhatsnewtoday " target="_blank" rel="nofollow noopener noreferrer">https://aka.ms/intunewhatsnewtoday

Improved Reporting and Analytics Capabilities
The latest Intune update introduces enhanced reporting and analytics features that provide deeper insights into device management and user compliance. This can help IT teams identify trends and potential issues more proactively, leading to better decision-making and resource allocation.
   - next-steps: Explore the new reporting features and customize dashboards to fit the organization’s needs. Conduct training sessions for IT staff to leverage these analytics effectively.
   - roles: IT Managers, Data Analysts, System Administrators
   - references: https://aka.ms/intunewhatsnewtoday, https://aka.ms/IntuneWN_2501

Streamlined Application Management Processes
The update includes new functionalities that simplify application deployment and management. This can lead to faster onboarding of applications and reduce the time IT spends on application-related tasks, enhancing overall productivity.
   - next-steps: Review current application management processes and identify areas for improvement using the new features. Set up a pilot program to test the new application management capabilities before a full rollout.
   - roles: Application Managers, IT Support Staff, Project Managers
   - references: http://aka.ms/intunewhatsnewtoday, https://aka.ms/IntuneWN_2501

Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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