check before: 2025-03-15
Product:
Teams
Platform:
Mac, Online, Windows Desktop, World tenant
Status:
Scheduled
Change type:
New feature, Updated message, User impact
Links:
Details:
Summary:
Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a layout in settings. The rollout starts in early April 2025 for Targeted Release and mid-April 2025 for General Availability. No admin action is required, but user notification and documentation updates are recommended.
Details:
Updated February 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications.
This message is associated with Microsoft 365 Roadmap ID 472913.
[When this will happen:]
Targeted Release: We will begin rolling out early April 2025 (previously mid-March) and expect to complete by mid-April 2025 (previously late March).
General Availability (Worldwide): We will begin rolling out mid-April 2025 (previously early April) and expect to complete by late April 2025 (previously mid-April).
Change Category:
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Scope:
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Release Phase:
Created:
2025-01-30
updated:
2025-03-01
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
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Direct effects for Operations**
User Confusion
Users may experience confusion if they are not informed about the new keyboard shortcuts, leading to inefficiencies in their workflow as they may struggle to adapt to the changes without prior knowledge.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=472913
Increased Support Requests
Without prior notification, users may encounter issues or difficulties with the new keyboard shortcuts, resulting in an increase in support requests and potential downtime for users as they seek assistance.
- roles: Support Staff, IT Administrators
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=472913
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-03-01 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
| 2025-03-01 | MC Summary | Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a layout in settings. The rollout starts in early April 2025 for Targeted Release and mid-April 2025 for General Availability. No admin action is required, but user notification and documentation updates are recommended. | |
| 2025-03-01 | MC Last Updated | 01/30/2025 01:32:50 | 2025-02-28T18:12:09Z |
| 2025-03-01 | MC Messages | Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications.
This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out mid-March 2025 and expect to complete by late March 2025. General Availability (Worldwide): We will begin rolling out early April 2025 and expect to complete by mid-April 2025. | Updated February 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications. This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out early April 2025 (previously mid-March) and expect to complete by mid-April 2025 (previously late March). General Availability (Worldwide): We will begin rolling out mid-April 2025 (previously early April) and expect to complete by late April 2025 (previously mid-April). |
| 2025-03-01 | MC Title | Microsoft Teams: Third-party chat and meeting keyboard shortcut support | (Updated) Microsoft Teams: Third-party chat and meeting keyboard shortcut support |
| 2025-03-01 | MC End Time | 05/26/2025 09:00:00 | 2025-06-09T09:00:00Z |
Last updated 3 weeks ago
