check before: 2025-02-01
Product:
Exchange, Microsoft 365 Apps, Outlook
Platform:
Online, US Instances, World tenant
Status:
Scheduled
Change type:
Feature update, Updated message, User impact
Links:
Details:
Summary:
Microsoft is delaying the name change of "Outlook (new)" to "Outlook" on Windows until mid-March 2025. This change will be automatic and not customizable. Organizations should review their configurations and notify users. The classic Outlook shortcuts issue workaround is documented. More details at https://aka.ms/newOutlookAdoption.
Details:
Updated February 24, 2025: We have updated the rollout timeline and content. Thank you for your patience.
We are delaying this change until mid-March to allow time to for customer experiencing issues with classic Outlook shortcuts to use this workaround. Some customers may still see classic Outlook shortcuts listed as just "Outlook", which could lead to confusion when new Outlook's installed name changes. The workaround for this issue is documented here.
Coming soon: The installed name for new Microsoft Outlook for Windows will change from "Outlook (new)" to "Outlook."
This rollout comes after a change to the classic Outlook in version 2407, previously announced in MC803006 (Update) Outlook for Windows display name change (published June 2024, updated August 2024), which added "(classic)" to the installed name to differentiate the two apps.
[When this will happen:]
General Availability (Worldwide, GCC): We will begin rolling out mid-March 2025 (previously mid-February) and expect to complete by late March 2025 (previously late February).
Change Category:
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Scope:
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Release Phase:
Created:
2025-01-17
updated:
2025-02-25
Task Type
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Docu to Check
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Confusion
Users may be confused by the simultaneous presence of 'Outlook (new)' and 'Outlook (classic)' in the Start menu, leading to potential errors in application usage.
- roles: End Users, IT Support
- references: https://aka.ms/newOutlookAdoption
Documentation Updates
Organizations will need to update internal documentation to reflect the name changes, which may lead to temporary inconsistencies in user guidance.
- roles: Documentation Managers, IT Support
- references: https://aka.ms/newOutlookAdoption
Shortcut Issues
Users relying on classic Outlook shortcuts may face difficulties if the shortcuts are not updated or if they are confused by the naming conventions, impacting their workflow.
- roles: End Users, IT Support
- references: https://aka.ms/newOutlookAdoption
Configutation Options**
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Opportunities**
User Training and Documentation Updates
With the name change from 'Outlook (new)' to 'Outlook', there is an opportunity to enhance user training and documentation. This will help minimize confusion among users regarding which version of Outlook they are using and ensure they are aware of the differences between the new and classic versions.
- next-steps: Develop updated training materials and user guides that clearly outline the differences between 'Outlook (new)' and 'Outlook (classic)'. Schedule training sessions or webinars to familiarize users with the changes.
- roles: IT Support, Training Coordinators, User Experience Designers
- references: https://aka.ms/newOutlookAdoption
Configuration Review and Optimization
Organizations should take this opportunity to review their current Outlook configurations and optimize them for the new version. This includes assessing settings, integrations, and compliance requirements that may need adjustments due to the name change.
- next-steps: Conduct a thorough review of existing configurations for Outlook, document any required changes, and implement updates to ensure a smooth transition for users.
- roles: IT Administrators, Compliance Officers, System Architects
- references: https://aka.ms/newOutlookAdoption
User Communication Strategy
The automatic name change could lead to user confusion, so there is a chance to improve communication strategies. Proactively informing users about the changes and providing clear instructions will enhance user experience and reduce support tickets related to confusion.
- next-steps: Create a communication plan that includes email notifications, intranet updates, and FAQs addressing the name change and its implications. Ensure that users know where to find help and resources.
- roles: IT Communication Managers, HR Managers, Customer Support
- references: https://aka.ms/newOutlookAdoption
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-02-25 | MC Last Updated | 02/19/2025 16:21:24 | 2025-02-24T19:29:49Z |
| 2025-02-25 | MC Messages | Updated February 19, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: The installed name for new Microsoft Outlook for Windows will change from "Outlook (new)" to "Outlook." This rollout comes after a change to the classic Outlook in version 2407, previously announced in MC803006 (Update) Outlook for Windows display name change (published June 2024, updated August 2024), which added "(classic)" to the installed name to differentiate the two apps. [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out mid-February 2025 (previously early February) and expect to complete by late February 2025. | Updated February 24, 2025: We have updated the rollout timeline and content. Thank you for your patience.
We are delaying this change until mid-March to allow time to for customer experiencing issues with classic Outlook shortcuts to use this workaround. Some customers may still see classic Outlook shortcuts listed as just "Outlook", which could lead to confusion when new Outlook's installed name changes. The workaround for this issue is documented here. Coming soon: The installed name for new Microsoft Outlook for Windows will change from "Outlook (new)" to "Outlook." This rollout comes after a change to the classic Outlook in version 2407, previously announced in MC803006 (Update) Outlook for Windows display name change (published June 2024, updated August 2024), which added "(classic)" to the installed name to differentiate the two apps. [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out mid-March 2025 (previously mid-February) and expect to complete by late March 2025 (previously late February). |
| 2025-02-25 | MC Summary | The new Microsoft Outlook for Windows will be renamed from "Outlook (new)" to "Outlook" starting mid-February 2025, with the rollout expected to complete by late February. This follows the addition of "(classic)" to the original Outlook version. No action is required from admins, but user notification is advised. | Microsoft is delaying the name change of "Outlook (new)" to "Outlook" on Windows until mid-March 2025. This change will be automatic and not customizable. Organizations should review their configurations and notify users. The classic Outlook shortcuts issue workaround is documented. More details at https://aka.ms/newOutlookAdoption. |
| 2025-02-25 | MC End Time | 04/18/2025 09:00:00 | 2025-05-05T09:00:00Z |
| 2025-02-25 | MC prepare | Outlook in the Windows Start menu. Left: Before the name change. Right: After the name change:
This change will be on by default. This part of the app identity is not customizable for organizations. As always, we recommend planning your organization's migration to the new Outlook using the resources at https://aka.ms/newOutlookAdoption This rollout will happen automatically by the specified date with no admin action required before the rollout. Review your current configuration to determine the impact for your organization. You may want to notify your users about this change and update any relevant documentation. #newoutlookforwindows https://aka.ms/newOutlookAdoption | Outlook in the Windows Start menu. Left: Before the name change. Right: After the name change:
This change will be on by default. This part of the app identity is not customizable for organizations. As always, we recommend planning your organization's migration to the new Outlook using the resources at https://aka.ms/newOutlookAdoption This rollout will happen automatically by the specified date with no admin action required before the rollout. Review your current configuration to determine the impact for your organization. You may want to notify your users about this change and update any relevant documentation. #newoutlookforwindows |
| 2025-02-20 | MC Messages | Coming soon: The installed name for new Microsoft Outlook for Windows will change from "Outlook (new)" to "Outlook."
This rollout comes after a change to the classic Outlook in version 2407, previously announced in MC803006 (Update) Outlook for Windows display name change (published June 2024, updated August 2024), which added "(classic)" to the installed name to differentiate the two apps. [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out early February 2025 and expect to complete by late February 2025. | Updated February 19, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: The installed name for new Microsoft Outlook for Windows will change from "Outlook (new)" to "Outlook." This rollout comes after a change to the classic Outlook in version 2407, previously announced in MC803006 (Update) Outlook for Windows display name change (published June 2024, updated August 2024), which added "(classic)" to the installed name to differentiate the two apps. [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out mid-February 2025 (previously early February) and expect to complete by late February 2025. |
| 2025-02-20 | MC Title | Microsoft Outlook name change: "Outlook (new)" on Windows will change to "Outlook" | (Updated) Microsoft Outlook name change: "Outlook (new)" on Windows will change to "Outlook" |
| 2025-02-20 | MC Last Updated | 01/17/2025 00:46:45 | 2025-02-19T16:21:24Z |
| 2025-02-20 | MC MessageTagNames | Feature update, User impact | Updated message, Feature update, User impact |
| 2025-02-20 | MC Summary | The new Microsoft Outlook for Windows will be renamed from "Outlook (new)" to "Outlook" starting early February 2025, with the rollout expected to complete by late February. This follows the addition of "(classic)" to the original Outlook version. No action is required from admins, but user notification is advised. | The new Microsoft Outlook for Windows will be renamed from "Outlook (new)" to "Outlook" starting mid-February 2025, with the rollout expected to complete by late February. This follows the addition of "(classic)" to the original Outlook version. No action is required from admins, but user notification is advised. |
Last updated 3 weeks ago
