check before: 2025-02-28
Product:
Microsoft 365 Apps, Outlook, Teams
Platform:
Online, Windows Desktop, World tenant
Status:
Feature Rollout Status Not Supported
Change type:
New feature, Updated message, User impact
Links:
Details:
Summary:
Microsoft Teams will soon allow users to set preferences for opening Microsoft Word, Excel, and PowerPoint files from links, extending to other Microsoft 365 apps like classic Outlook. The rollout starts in early May 2025 and completes by late May 2025. No admin action is required, but user notification is recommended.
Details:
Updated March 12, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps.
This message applies to Teams for Windows desktop.
This message is associated with Microsoft 365 Roadmap ID 471000.
[When this will happen:]
Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025.
General Availability (Worldwide): We will begin rolling out mid-May 2025 and expect to complete by late May 2025.
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2024-12-28
updated:
2025-03-13
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration if their file opening preferences change unexpectedly, leading to inefficiencies in workflow.
- roles: End Users, IT Support
- references: https://support.microsoft.com/topic/open-file-links-directly-in-microsoft-365-desktop-apps-from-teams-and-classic-outlook-7c1a08d0-54d0-499e-992e-2c41f70b59a1, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471000
Increased Support Tickets
The change may lead to an increase in support tickets as users seek assistance with the new file opening preferences, impacting IT resources.
- roles: IT Support, Helpdesk Staff
- references: https://support.microsoft.com/topic/open-file-links-directly-in-microsoft-365-desktop-apps-from-teams-and-classic-outlook-7c1a08d0-54d0-499e-992e-2c41f70b59a1, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471000
Training and Documentation Needs
The rollout may necessitate updates to training materials and documentation to help users adapt to the new preferences, requiring additional time and resources.
- roles: Training Coordinators, Content Managers
- references: https://support.microsoft.com/topic/open-file-links-directly-in-microsoft-365-desktop-apps-from-teams-and-classic-outlook-7c1a08d0-54d0-499e-992e-2c41f70b59a1, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471000
Configutation Options**
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Opportunities**
Enhanced User Experience with File Preferences
The new ability to set file open preferences across Microsoft 365 apps will streamline user workflow by allowing them to choose how they want files to open. This consistency can reduce confusion and increase productivity, as users can tailor their experience to their preferences.
- next-steps: Communicate the upcoming changes to users, provide training sessions on how to set their preferences, and gather feedback post-implementation to assess user satisfaction.
- roles: End Users, IT Support, Training Coordinators
- references: https://support.microsoft.com/topic/open-file-links-directly-in-microsoft-365-desktop-apps-from-teams-and-classic-outlook-7c1a08d0-54d0-499e-992e-2c41f70b59a1, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471000
Reduction in IT Support Queries
With users able to set their preferences for opening files, there will likely be a decrease in support queries related to file opening issues. This will allow IT support staff to focus on more complex issues rather than repetitive queries.
- next-steps: Monitor support ticket trends before and after the rollout to measure the impact on support workload, and adjust resources accordingly.
- roles: IT Support, Operations Managers
- references: https://support.microsoft.com/topic/open-file-links-directly-in-microsoft-365-desktop-apps-from-teams-and-classic-outlook-7c1a08d0-54d0-499e-992e-2c41f70b59a1, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471000
Improved Documentation and User Training
As the new feature rolls out, there is an opportunity to update internal documentation and training materials to reflect the new preferences. This ensures that users are well-informed and can take full advantage of the new capabilities.
- next-steps: Review existing documentation and training resources, update them with the new information, and schedule training sessions or webinars to educate users on the changes.
- roles: Training Coordinators, Documentation Specialists, IT Managers
- references: https://support.microsoft.com/topic/open-file-links-directly-in-microsoft-365-desktop-apps-from-teams-and-classic-outlook-7c1a08d0-54d0-499e-992e-2c41f70b59a1, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471000
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-03-13 | MC Last Updated | 02/20/2025 20:38:52 | 2025-03-13T00:21:08Z |
| 2025-03-13 | MC Messages | Updated February 20, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps. This message applies to Teams for Windows desktop. This message is associated with Microsoft 365 Roadmap ID 471000. [When this will happen:] Targeted Release: We will begin rolling out early April 2025 (previously early March) and expect to complete by mid-April 2025 (previously mid-March). General Availability (Worldwide): We will begin rolling out mid-April 2025 (previously mid-March) and expect to complete by late April 2025 (previously late March). | Updated March 12, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps. This message applies to Teams for Windows desktop. This message is associated with Microsoft 365 Roadmap ID 471000. [When this will happen:] Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025. General Availability (Worldwide): We will begin rolling out mid-May 2025 and expect to complete by late May 2025. |
| 2025-03-13 | MC End Time | 06/09/2025 09:00:00 | 2025-07-07T09:00:00Z |
| 2025-03-13 | MC Summary | Users will soon be able to set preferences for opening Microsoft Word, Excel, and PowerPoint files from Teams, extending this feature to other Microsoft 365 apps like classic Outlook. The rollout begins in April 2025 and will complete by late April 2025. No admin action is required. | Microsoft Teams will soon allow users to set preferences for opening Microsoft Word, Excel, and PowerPoint files from links, extending to other Microsoft 365 apps like classic Outlook. The rollout starts in early May 2025 and completes by late May 2025. No admin action is required, but user notification is recommended. |
| 2025-03-01 | MC Feature Status | Feature Rollout Status Not Supported | |
| 2025-02-28 | MC Feature Status | Feature Rollout Status Not Supported | |
| 2025-02-21 | MC Messages | Updated January 23, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps. This message applies to Teams for Windows desktop. This message is associated with Microsoft 365 Roadmap ID 471000. [When this will happen:] Targeted Release: We will begin rolling out early March 2025 (previously late February) and expect to complete by mid-March 2025 (previously early March). General Availability (Worldwide): We will begin rolling out mid-March 2025 (previously early March) and expect to complete by late March 2025 (previously mid-March). | Updated February 20, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps. This message applies to Teams for Windows desktop. This message is associated with Microsoft 365 Roadmap ID 471000. [When this will happen:] Targeted Release: We will begin rolling out early April 2025 (previously early March) and expect to complete by mid-April 2025 (previously mid-March). General Availability (Worldwide): We will begin rolling out mid-April 2025 (previously mid-March) and expect to complete by late April 2025 (previously late March). |
| 2025-02-21 | MC Title | Microsoft Teams: File open preferences will extend to more Microsoft 365 apps | (Updated) Microsoft Teams: File open preferences will extend to more Microsoft 365 apps |
| 2025-02-21 | MC End Time | 05/30/2025 09:00:00 | 2025-06-09T09:00:00Z |
| 2025-02-21 | MC Last Updated | 01/24/2025 22:14:17 | 2025-02-20T20:38:52Z |
| 2025-02-21 | MC Summary | Microsoft Teams will soon allow users to set preferences for opening Word, Excel, and PowerPoint files from Teams and other Microsoft 365 apps. This feature, starting with Teams for Windows desktop and classic Outlook, is expected to roll out between early March and late March 2025. No admin action is required. | Users will soon be able to set preferences for opening Microsoft Word, Excel, and PowerPoint files from Teams, extending this feature to other Microsoft 365 apps like classic Outlook. The rollout begins in April 2025 and will complete by late April 2025. No admin action is required. |
| 2025-01-25 | MC Messages | Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps.
This message applies to Teams for Windows desktop. This message is associated with Microsoft 365 Roadmap ID 471000. [When this will happen:] Targeted Release: We will begin rolling out late February 2025 and expect to complete by early March 2025. General Availability (Worldwide): We will begin rolling out early March 2025 and expect to complete by mid-March 2025. | Updated January 23, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps. This message applies to Teams for Windows desktop. This message is associated with Microsoft 365 Roadmap ID 471000. [When this will happen:] Targeted Release: We will begin rolling out early March 2025 (previously late February) and expect to complete by mid-March 2025 (previously early March). General Availability (Worldwide): We will begin rolling out mid-March 2025 (previously early March) and expect to complete by late March 2025 (previously mid-March). |
| 2025-01-25 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
| 2025-01-25 | MC Feature Status | Feature Rollout Status Not Supported | |
| 2025-01-25 | MC Last Updated | 12/27/2024 21:49:30 | 2025-01-24T22:14:17Z |
| 2025-01-25 | MC Summary | Microsoft Teams will soon allow users to set preferences for opening Word, Excel, and PowerPoint files from Teams and other Microsoft 365 apps. This feature, starting with Teams for Windows desktop and classic Outlook, is expected to roll out between late February and mid-March 2025. No admin action is required. | Microsoft Teams will soon allow users to set preferences for opening Word, Excel, and PowerPoint files from Teams and other Microsoft 365 apps. This feature, starting with Teams for Windows desktop and classic Outlook, is expected to roll out between early March and late March 2025. No admin action is required. |
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