MC966640 – New Microsoft Outlook for Windows: Move email between mailbox and PST file

Microsoft Exchange Logo

check before: 2025-01-15

Product:

Exchange, Microsoft 365 Apps, Outlook

Platform:

Online, US Instances, Windows Desktop, World tenant

Status:

Launched

Change type:

Feature update, User impact, Admin impact

Links:

473993

Details:

Summary:
The new Microsoft Outlook for Windows will soon allow users to move emails between mailboxes and PST files. Rollout starts mid-January 2025, with full availability by late April 2025. Organizations can manage PST file support via OutlookDataFile mailbox policy. No admin action is required before rollout.

Details:
Coming soon to new Microsoft Outlook for Windows: Users will be able move (drag and drop) emails from an Outlook Data File (.pst or Personal Storage Table file) to a mailbox and vice versa. Future releases of new Outlook for Windows will expand the support for .pst file capabilities.
This message is associated with Microsoft 365 Roadmap ID 473993.
[When this will happen:]
Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by late February 2025.
General Availability (Worldwide): We will begin rolling out early March 2025 and expect to complete by late March 2025.
General Availability (GCC): We will begin rolling out late March 2025 and expect to complete by late April 2025.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability, Targeted Release

Created:
2024-12-27

updated:
2024-12-27

Task Type

XXXXXXX ... free basic plan only

Docu to Check

XXXXXXX ... free basic plan only

MS How does it affect me

XXXXXXX ... free basic plan only

MS Preperations

XXXXXXX ... free basic plan only

MS Urgency

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

linked item details

XXXXXXX ... free basic plan only

summary for non-techies**

Microsoft is introducing a feature in Outlook for Windows that allows users to drag and drop emails between their mailbox and PST files, with the rollout starting in mid-January 2025 and completing by late April 2025, while organizations can manage PST file usage through specific Outlook settings.

Direct effects for Operations**

User Experience Disruption
Users may experience confusion or frustration due to the new functionality of moving emails between mailboxes and PST files without prior training or documentation updates, leading to potential errors in email management.
   - roles: End Users, Help Desk Support
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=473993

Data Management Issues
Without preparation, users might inadvertently lose emails or misplace important data while dragging and dropping emails between mailboxes and PST files, resulting in data integrity concerns.
   - roles: End Users, Data Compliance Officers
   - references: https://learn.microsoft.com/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps#-outlookdatafile

Increased Support Tickets
The introduction of new features without adequate user training may lead to an increase in support tickets as users encounter issues or seek assistance with the new email management capabilities.
   - roles: Help Desk Support, IT Operations
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=473993

Configutation Options**

XXXXXXX ... paid membership only

Opportunities**

XXXXXXX ... free basic plan only

Potentional Risks**

XXXXXXX ... paid membership only

IT Security**

XXXXXXX ... paid membership only

explanation for non-techies**

XXXXXXX ... free basic plan only

** AI generated content. This information must be reviewed before use.

a free basic plan is required to see more details. Sign up here


A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.



Last updated 4 weeks ago

Share to MS Teams

Login to your account

Welcome Back, We Missed You!