check before: 2025-01-15
Product:
Exchange, Microsoft 365 Apps, Outlook
Platform:
Online, US Instances, Windows Desktop, World tenant
Status:
Launched
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
The new Microsoft Outlook for Windows will soon allow users to move emails between mailboxes and PST files. Rollout starts mid-January 2025, with full availability by late April 2025. Organizations can manage PST file support via OutlookDataFile mailbox policy. No admin action is required before rollout.
Details:
Coming soon to new Microsoft Outlook for Windows: Users will be able move (drag and drop) emails from an Outlook Data File (.pst or Personal Storage Table file) to a mailbox and vice versa. Future releases of new Outlook for Windows will expand the support for .pst file capabilities.
This message is associated with Microsoft 365 Roadmap ID 473993.
[When this will happen:]
Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by late February 2025.
General Availability (Worldwide): We will begin rolling out early March 2025 and expect to complete by late March 2025.
General Availability (GCC): We will begin rolling out late March 2025 and expect to complete by late April 2025.
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2024-12-27
updated:
2024-12-27
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
Microsoft is introducing a feature in Outlook for Windows that allows users to drag and drop emails between their mailbox and PST files, with the rollout starting in mid-January 2025 and completing by late April 2025, while organizations can manage PST file usage through specific Outlook settings.
Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration due to the new functionality of moving emails between mailboxes and PST files without prior training or documentation updates, leading to potential errors in email management.
- roles: End Users, Help Desk Support
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=473993
Data Management Issues
Without preparation, users might inadvertently lose emails or misplace important data while dragging and dropping emails between mailboxes and PST files, resulting in data integrity concerns.
- roles: End Users, Data Compliance Officers
- references: https://learn.microsoft.com/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps#-outlookdatafile
Increased Support Tickets
The introduction of new features without adequate user training may lead to an increase in support tickets as users encounter issues or seek assistance with the new email management capabilities.
- roles: Help Desk Support, IT Operations
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=473993
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 4 weeks ago
