check before: 2025-02-01

Product:

Copilot, Microsoft 365 Copilot, Teams

Platform:

Mac, Online, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

New feature, User impact, Admin impact

Links:

464988

Details:

Summary:
Microsoft Teams will soon allow users to add Microsoft 365 Copilot agents to group chats for increased productivity, without needing a Copilot license. The feature will roll out in early February 2025 and will be available on various desktop platforms and the web. It will be enabled by default but can be disabled if desired.

Details:
Coming soon to Microsoft Teams: Users can find and add Microsoft 365 Copilot agents to group chats and use the agents to help increase productivity in collaborative scenarios. Users do not require a Copilot license to use this feature. This message applies to Teams on Windows desktop, Mac desktop, and on the web.
This message is associated with Microsoft 365 Roadmap ID 464988.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early February 2025 and expect to complete by mid-February 2025.

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2024-12-27

updated:
2025-01-15

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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summary for non-techies**

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Direct effects for Operations**

Increased User Confusion
The introduction of Copilot agents without prior training or documentation may lead to confusion among users regarding their functionalities and how to effectively utilize them in group chats.
   - roles: End Users, Team Leaders
   - references: https://learn.microsoft.com/copilot/manage#removing-access-to-microsoft-, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=464988

Potential Overload of Information
Users may experience an overwhelming amount of information and suggestions from Copilot agents, leading to decreased productivity instead of the intended increase.
   - roles: End Users, Project Managers
   - references: https://learn.microsoft.com/copilot/manage#removing-access-to-microsoft-, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=464988

Disruption of Established Workflows
The automatic rollout of Copilot agents may disrupt existing workflows and communication patterns, as users may rely on the agents instead of traditional methods of collaboration.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/copilot/manage#removing-access-to-microsoft-, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=464988

Configutation Options**

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Opportunities**

Enhanced Collaboration with Copilot Agents
Integrating Copilot agents into group chats can significantly enhance collaboration by providing real-time assistance, summarizing discussions, and answering queries. This leads to more efficient meetings and quicker decision-making processes.
   - next-steps: Conduct training sessions for users to familiarize them with the functionalities of Copilot agents. Develop best practices for leveraging these agents in group chats to maximize productivity.
   - roles: Project Managers, Team Leaders, Collaboration Specialists
   - references: https://learn.microsoft.com/copilot/manage#removing-access-to-microsoft-, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=464988

Improved Information Retrieval
Users can utilize Copilot agents to quickly retrieve relevant information from past conversations, documents, and other resources, thereby reducing time spent searching for information and increasing overall productivity.
   - next-steps: Implement guidelines on how to effectively use Copilot for information retrieval and encourage users to share tips and experiences on its use in group chats.
   - roles: Knowledge Managers, Research Teams, Customer Support Teams
   - references: https://learn.microsoft.com/copilot/manage#removing-access-to-microsoft-, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=464988

Streamlined Administrative Tasks
The introduction of Copilot agents can automate certain administrative tasks within group chats, such as scheduling meetings or managing tasks, allowing team members to focus on more strategic activities.
   - next-steps: Identify repetitive administrative tasks that can be automated with Copilot agents and create a plan to integrate these capabilities into daily workflows.
   - roles: Administrative Assistants, Operations Managers, HR Teams
   - references: https://learn.microsoft.com/copilot/manage#removing-access-to-microsoft-, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=464988

Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-01-08MC Last Updated12/27/2024 02:48:302025-01-07T18:58:03Z

Last updated 2 months ago

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