check before: 2025-01-01

Product:

Purview Information Protection, Teams

Platform:

Mac, Online, US Instances, Web, Windows Desktop, World tenant

Status:

Rolling out

Change type:

New feature, User impact, Admin impact

Links:

469508

Details:

Summary:
Microsoft Teams will soon allow forwarding of posts and reply messages to and from channels to improve collaboration. This feature is for Teams on Windows and Mac, with rollouts starting in January 2025. It will be enabled by default but can be controlled with sensitivity labels. Users need the latest Teams build to use this feature.

Details:
Coming soon in Microsoft Teams: Users will be able to forward posts and reply messages to and from channels. We designed this feature to reduce limitations on the type of content that can be forwarded in Teams, to enhance collaboration. This message applies to Teams on Windows and Mac desktops.
This message is associated with Microsoft 365 Roadmap ID 469508.
[When this will happen:]
Targeted Release: We will begin rolling out early January 2025 and expect to complete by mid-January 2025.
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out late January 2025 and expect to complete by early February 2025.

Change Category:
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Scope:
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Release Phase:
Targeted Release

Created:
2024-12-07

updated:
2025-01-15

Task Type

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Docu to Check

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MS How does it affect me

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MS Urgency

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summary for non-techies**

Microsoft Teams will introduce a message forwarding feature for channels in January 2025, allowing users to forward messages across different chats or channels, with administrators able to control this feature using sensitivity labels.

Direct effects for Operations**

Message Forwarding Limitations
Users may experience confusion or frustration if they are unaware of the new message forwarding feature, leading to potential miscommunication.
   - roles: End Users, Team Leaders
   - references: https://support.microsoft.com/office/forward-a-message-in-a-teams-chat-b3190ce7-00da-45aa-978d-a45a7b041d21

Sensitivity Label Misconfiguration
If sensitivity labels are not properly configured, sensitive information may be inadvertently shared across channels, leading to data leaks.
   - roles: IT Administrators, Compliance Officers
   - references: https://learn.microsoft.com/purview/sensitivity-labels-meetings#prevent-copying-chat-to-the-clipboard-label-setting

User Training and Documentation Gaps
Lack of updated training materials may result in users not knowing how to utilize the new feature effectively, impacting productivity.
   - roles: Training Coordinators, End Users
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=469508

Increased Support Requests
The introduction of the new feature without prior preparation may lead to an increase in support requests from users facing issues or confusion.
   - roles: Help Desk Staff, IT Support Specialists
   - references: https://support.microsoft.com/office/forward-a-message-in-a-teams-chat-b3190ce7-00da-45aa-978d-a45a7b041d21

Potential for Misuse of Forwarding Feature
Users may misuse the forwarding feature to share inappropriate or irrelevant content, leading to workplace disruptions.
   - roles: Team Managers, HR Representatives
   - references: https://learn.microsoft.com/purview/sensitivity-labels-meetings#prevent-copying-chat-to-the-clipboard-label-setting

Configutation Options**

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Opportunities**

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Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-01-10MC Feature RingTargeted Release
2025-01-10MC Feature StatusScheduledRolling out

Last updated 1 day ago

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