MC948973 – Reminder: Microsoft Intune ending support for Android device administrator on devices with GMS access

Intune Icon

check before: 2024-12-31

Product:

Intune

Platform:

Android, mobile, Online, World tenant

Status:

Change type:

Admin impact, Retirement

Links:

MC902778
(MC726113)
MC674247

Details:

Summary:
Microsoft Intune will end support for Android device administrator on devices with Google Mobile Services (GMS) after December 31, 2024. Users should stop enrolling devices with this method and migrate to alternative management methods as outlined in the provided blog.

Details:
As mentioned in MC726113/MC674247/MC902778, Google has deprecated Android device administrator management, continues to remove management capabilities, and no longer provides fixes or improvements. Due to these changes, Intune will be ending support for Android device administrator management on devices with access to Google Mobile Services (GMS) beginning December 31, 2024. Until that time, we will support device administrator management on devices running Android 14 and earlier. For more details, read the blog: https://aka.ms/Intune-Android-DA-blog.

Change Category:
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Scope:
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Release Phase:

Created:
2024-12-05

updated:
2024-12-05

Task Type

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summary for non-techies**

Microsoft Intune will stop supporting Android device administrator management by December 31, 2024, necessitating a transition to new management methods supported by Google and Intune to ensure continued device security and manageability.

Direct effects for Operations**

End of Support for Android Device Administrator
After December 31, 2024, Intune will no longer support Android device administrator management, leading to potential security vulnerabilities and lack of updates.
   - roles: IT Administrator, Security Officer
   - references: https://aka.ms/Intune-Android-DA-blog" target="_blank" rel="nofollow noopener noreferrer">https://aka.ms/Intune-Android-DA-blog, https://learn.microsoft.com/mem/intune/apps/manage-without-gms " target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/mem/intune/apps/manage-without-gms

Inability to Enroll New Devices
Organizations will be unable to enroll new devices using the Android device administrator method, causing disruptions in device management.
   - roles: IT Administrator, End User
   - references: https://aka.ms/Intune-Android-DA-blog" target="_blank" rel="nofollow noopener noreferrer">https://aka.ms/Intune-Android-DA-blog, https://blog.google/products/android-enterprise/da-migration/ " target="_blank" rel="nofollow noopener noreferrer">https://blog.google/products/android-enterprise/da-migration/

Loss of Technical Support
Intune technical support will no longer assist with issues related to Android device administrator, leading to unresolved technical problems.
   - roles: IT Support Staff, End User
   - references: https://learn.microsoft.com/mem/intune/apps/manage-without-gms, https://aka.ms/Intune-Android-DA-blog" target="_blank" rel="nofollow noopener noreferrer">https://aka.ms/Intune-Android-DA-blog

Migration Challenges
Organizations will face challenges in migrating devices to alternative management methods, potentially leading to operational disruptions.
   - roles: IT Administrator, Project Manager
   - references: https://blog.google/products/android-enterprise/da-migration/, https://aka.ms/Intune-Android-DA-blog" target="_blank" rel="nofollow noopener noreferrer">https://aka.ms/Intune-Android-DA-blog

Increased Security Risks
Without updates and support, devices may become more vulnerable to security threats, impacting overall organizational security.
   - roles: Security Officer, Compliance Officer
   - references: https://learn.microsoft.com/mem/intune/apps/manage-without-gms, https://aka.ms/Intune-Android-DA-blog" target="_blank" rel="nofollow noopener noreferrer">https://aka.ms/Intune-Android-DA-blog

Configutation Options**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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