MC947723 – Reminder: Upcoming changes to email service notification recipients (archived)

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check before: 2024-12-03

Product:

Entra, Microsoft 365 admin center

Platform:

Online, World tenant

Status:

Change type:

User impact, Admin impact

Links:

Details:

Message Center is the primary channel to receive updates about your Microsoft services. Occasionally, we will send email service notifications regarding upcoming changes that require customer action, planned maintenance, or other important announcements.

To expand access and help you manage recipients in your organization, we will be implementing a new policy for receiving these transactional, email service notifications.

Change Category:
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Scope:
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Release Phase:

Created:
2024-12-04

updated:
2024-12-04

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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summary for non-techies**

By January 17, 2025, ensure that the appropriate personnel in your organization are assigned as Dynamics 365 or Power Platform administrators to receive specific notifications about service changes and maintenance, as only those in these specialized roles will receive such updates directly.

Direct effects for Operations**

Loss of Notification Access
Users not assigned the required roles will not receive important email service notifications, leading to potential unawareness of critical changes or maintenance.
   - roles: System Administrator, Dynamics 365 Administrator
   - references: https://learn.microsoft.com/en-us/microsoft-365/admin/manage/message-center?view=o365-worldwide, https://learn.microsoft.com/en-us/power-platform/admin/notifications-explained#email-service-notifications

Increased Risk of Service Disruption
Without timely notifications, administrators may miss critical updates, resulting in service disruptions or failures during maintenance periods.
   - roles: System Administrator, Power Platform Administrator
   - references: https://learn.microsoft.com/en-us/microsoft-365/enterprise/view-service-health?view=o365-worldwide, https://learn.microsoft.com/en-us/entra/identity/role-based-access-control/permissions-reference

User Experience Degradation
End users may experience degraded service or unexpected changes due to lack of communication from administrators about upcoming changes.
   - roles: End User, IT Support
   - references: https://learn.microsoft.com/en-us/microsoft-365/admin/manage/message-center?view=o365-worldwide, https://learn.microsoft.com/en-us/power-platform/admin/use-service-admin-role-manage-tenant#assign-a-service-admin-role-to-a-user

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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