check before: 2024-12-01
Product:
Copilot, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft Viva, Microsoft Viva Insights, Teams
Platform:
Android, iOS, Mac, Online, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
New feature, User impact, Admin impact
Details:
8 new Copilot feature metrics are now generally available in the Copilot Dashboard and Viva Insights Advanced insights. The new Copilot feature metrics being added, include:
"Intelligent Recap" actions taken in Teams
"Visualize as table" actions taken in Word
"Chat (Copilot in Word)" prompts submitted in the in-app chat section in Word
"Add content to presentation" actions taken using PowerPoint
"Organize presentation" actions taken using PowerPoint
"Chat (Copilot in PowerPoint)" prompts submitted in the in-app chat section in PowerPoint
"Chat (Copilot in Excel)" prompts submitted in the in-app chat section in Excel
"Business Chat (web)" prompts submitted. This feature is also known as "Copilot with Enterprise Data Protection" and the insights include prompts submitted through Edge and the Microsoft 365 app.
As part of this update the "Total actions taken" numbers will also be updated to reflect activity related to the Copilot features listed above. "Total number of active Copilot users" and "Percentage of active Copilot users" already included the features above, but will be impacted by the addition of Business Chat (web).
Starting in early Devember, 2024, anyone with access to the Copilot dashboard will be able to view these insights. Anyone with the Viva Insights analyst role will be able to query the usage information related to these features through Viva Insights Advanced Insights. Note that in Copilot dashboard, these metrics and insights only show up for measured employees with a Microsoft 365 Copilot license. Measured employees also need to be assigned a Viva Insights license for their data to be available in Viva Insights Advanced insights.
This message is associated with Microsoft 365 Roadmap ID 418379 and Roadmap ID 467249.
[When this will happen:]
General Availability (Worldwide): Rollout will begin in early December 2024 and expect to complete by mid-December 2024.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-12-03
updated:
2024-12-03
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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linked item details
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summary for non-techies**
Microsoft has upgraded its Copilot Dashboard and Viva Insights by introducing eight new metrics that provide detailed insights into employee interactions with Microsoft 365 applications, such as tracking "Intelligent Recap" actions in Teams and "Visualize as table" actions in Word, to help organizations make informed decisions about training and resource allocation.
Direct effects for Operations**
Increased User Activity Metrics
The addition of new metrics may lead to confusion among users regarding their activity levels, potentially causing anxiety or misinterpretation of their performance.
- roles: End Users, Viva Insights Analysts
- references: https://learn.microsoft.com/viva/insights/advanced/admin/manage-settings-copilot-dashboard, https://learn.microsoft.com/viva/insights/advanced/setup-maint/user-roles
Access and Role Management Issues
Without proper preparation, users may not have the necessary roles assigned to access the new features, leading to frustration and decreased productivity.
- roles: IT Administrators, End Users
- references: https://learn.microsoft.com/viva/insights/advanced/admin/manage-settings-copilot-dashboard, https://learn.microsoft.com/viva/insights/advanced/setup-maint/user-roles
Configutation Options**
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Data Protection**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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