check before: 2025-01-01
Product:
Microsoft 365 Apps, Outlook
Platform:
Android, iOS, Online, US Instances, World tenant
Status:
In development
Change type:
Feature update, User impact
Links:
Details:
Coming soon for Microsoft Outlook for iOS and Android users: In response to customer requests, we are rolling out the ability to attach emails directly in the compose window. This enhancement allows users to include individual emails as attachments in new messages, facilitating seamless sharing and providing more context for recipients.
This message is associated with Microsoft 365 Roadmap ID 464206.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High): We will begin rolling out early January 2025 and expect to complete by late February 2025.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-12-03
updated:
2025-01-15
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
Microsoft Outlook for iOS and Android will introduce a feature in early 2025 that allows users to attach emails directly while composing a new message, streamlining the process of sharing emails with added context.
Direct effects for Operations**
User Confusion
Users may be confused by the new feature if they are not informed about it beforehand, leading to potential misuse or frustration when trying to attach emails.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=464206
Increased Support Requests
The introduction of the new feature without prior preparation may lead to an increase in support requests as users encounter issues or have questions about the new functionality.
- roles: Support Staff, IT Helpdesk
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=464206
Documentation Gaps
Existing documentation may not reflect the new feature, leading to inconsistencies and confusion for users trying to find guidance on how to use the new attachment option.
- roles: Technical Writers, End Users
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=464206
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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