check before: 2025-01-01
Product:
Exchange, Microsoft 365 Apps, Outlook
Platform:
Android, iOS, Online, US Instances, World tenant
Status:
Scheduled
Change type:
Feature update, User impact
Links:
Details:
The ability to distinguish between internal and external recipients is crucial for maintaining secure and efficient communication. This update will improve offline accuracy and overall performance of the External Recipients MailTips feature on Microsoft Outlook for iOS and Android.
This post is associated with MC834102 External recipients MailTip offline behavior update for Microsoft Outlook for iOS and Android (published July 2024, updated to cancel November 2024).
[When this will happen:]
General Availability (Worldwide, GCC, GCC High): We will begin rolling out early January 2025 and expect to complete by late January 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2024-12-03
updated:
2024-12-03
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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linked item details
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summary for non-techies**
Microsoft decided not to proceed with an update for Outlook on iOS and Android that aimed to improve the identification of external recipients by allowing offline functionality, so the current system requiring an internet connection for accurate alerts remains in place.
Direct effects for Operations**
External Recipient MailTips Feature
If the change is implemented without preparation, users may experience confusion or miscommunication when sending emails to external recipients, as the MailTips feature may not function correctly offline, leading to potential security risks.
- roles: End Users, IT Support
- references: https://learn.microsoft.com/exchange/clients-and-mobile-in-exchange-online/mailtips/mailtips
User Experience with Offline Access
Users may face degraded performance and inaccurate recipient information when offline, which can lead to sending emails to unintended external recipients, impacting overall communication efficiency.
- roles: End Users, Compliance Officers
- references: https://learn.microsoft.com/exchange/clients-and-mobile-in-exchange-online/mailtips/mailtips
Configutation Options**
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explanation for non-techies**
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Last updated 1 month ago
