MC943640 – (Updated) Microsoft Outlook: Move emails between accounts (new Outlook for Windows and Outlook for the web)

Microsoft Exchange Logo

check before: 2025-01-15

Product:

Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook

Platform:

Online, US Instances, Web, Windows Desktop, World tenant

Status:

In development

Change type:

Admin impact, New feature, Updated message, User impact

Links:

470018

Details:

Summary:
Microsoft Outlook is introducing a feature to move emails between accounts, controlled by the Set-OWAMailboxPolicy in Exchange PowerShell. Rollout starts mid-January 2025, with a new parameter -ItemsToOtherAccountsEnabled. Default setting is False; admins can set it to True to enable the feature. GCC High and DoD clouds are excluded.

Details:
Updated December 3, 2024: We have updated the content. After further review, we are not able to proceed with these clouds: GCC High and DoD. We apologize for any inconvenience.
Coming soon to Microsoft Outlook: Users can move emails between their accounts in the new Outlook for Windows, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy.
This message is associated with Microsoft 365 Roadmap ID 470018.
[When this will happen:]
Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by late February 2025.
General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by early March 2025.
General Availability (GCC): We will begin rolling out early March 2025 and expect to complete by mid-March 2025.
General Availability (GCC High, DoD): We will communicate via Message center when we are ready to proceed.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability, Targeted Release

Created:
2024-11-28

updated:
2024-12-04

Task Type

XXXXXXX ... free basic plan only

Docu to Check

XXXXXXX ... free basic plan only

MS How does it affect me

XXXXXXX ... free basic plan only

MS Preperations

XXXXXXX ... free basic plan only

MS Urgency

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

linked item details

XXXXXXX ... free basic plan only

summary for non-techies**

Microsoft Outlook is introducing a feature that allows users to move emails between different accounts, controlled by the -ItemsToOtherAccountsEnabled setting in Exchange PowerShell, with rollout beginning in mid-January 2025.

Direct effects for Operations**

Email Management Disruption
If the new feature is enabled without prior preparation, users may inadvertently move important emails to incorrect accounts, leading to confusion and potential data loss.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps#-itemstootheraccountsenabled, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470018

Increased Support Tickets
The introduction of the email moving feature without adequate user training may result in a spike in support requests as users struggle to adapt to the new functionality.
   - roles: IT Support, Help Desk Staff
   - references: https://learn.microsoft.com/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps#-itemstootheraccountsenabled, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470018

Policy Compliance Risks
Without proper communication and preparation, users may move emails in ways that violate organizational policies, leading to compliance issues.
   - roles: Compliance Officers, IT Administrators
   - references: https://learn.microsoft.com/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps#-itemstootheraccountsenabled, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470018

Configutation Options**

XXXXXXX ... paid membership only

Opportunities**

XXXXXXX ... free basic plan only

Potentional Risks**

XXXXXXX ... paid membership only

IT Security**

XXXXXXX ... paid membership only

explanation for non-techies**

XXXXXXX ... free basic plan only

** AI generated content. This information must be reviewed before use.

a free basic plan is required to see more details. Sign up here


A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.



change history

DatePropertyoldnew
2024-12-04MC MessagesComing soon to Microsoft Outlook: Users can move emails between their new Outlook for Windows and Outlook for the web, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy.
This message is associated with Microsoft 365 Roadmap ID 470018.
[When this will happen:]
Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by late February 2025.
General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by early March 2025.
General Availability (GCC): We will begin rolling out early March 2025 and expect to complete by mid-March 2025.
General Availability (GCC High, DoD): We will begin rolling out late March 2025 and expect to complete by early April 2025.
Updated December 3, 2024: We have updated the content. After further review, we are not able to proceed with these clouds: GCC High and DoD. We apologize for any inconvenience.
Coming soon to Microsoft Outlook: Users can move emails between their accounts in the new Outlook for Windows, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy.
This message is associated with Microsoft 365 Roadmap ID 470018.
[When this will happen:]
Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by late February 2025.
General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by early March 2025.
General Availability (GCC): We will begin rolling out early March 2025 and expect to complete by mid-March 2025.
General Availability (GCC High, DoD): We will communicate via Message center when we are ready to proceed.
2024-12-04MC TitleMicrosoft Outlook: Move emails between accounts (new Outlook for Windows and Outlook for the web)(Updated) Microsoft Outlook: Move emails between accounts (new Outlook for Windows and Outlook for the web)
2024-12-04MC Last Updated11/27/2024 19:58:592024-12-03T23:59:03Z
2024-12-04MC MessageTagNamesNew feature, User impact, Admin impactUpdated message, New feature, User impact, Admin impact
2024-12-04MC SummaryMicrosoft Outlook is introducing a feature to move emails between accounts, controlled by the Set-OWAMailboxPolicy in Exchange PowerShell. Rollout starts mid-January 2025, with a new parameter -ItemsToOtherAccountsEnabled. Default setting is False; admins can set it to True to enable the feature. GCC High and DoD clouds are excluded.

Last updated 1 month ago

Share to MS Teams

Login to your account

Welcome Back, We Missed You!