MC938647 – (Updated) Microsoft Viva Engage: Community analytics update

cloudscout.one Icon

check before: 2024-12-15

Product:

Microsoft Viva, Microsoft Viva Engage

Platform:

Online, Web, World tenant

Status:

Launched

Change type:

Admin impact, Feature update, Updated message

Links:

168626

Details:

Updated January 28, 2025: We have updated the content. Thank you for your patience.
Coming soon: Updates to community analytics features for Microsoft Viva Engage. After this rollout, users will be able to keep up with their community's activities in real time. We have added additional data ranges to support periods of 7 days, 28 days, 90 days, and 365 days. We have also added a new top conversations table that displays the conversations with the most engagement in the community and new Q&A engagement metrics, including an overview of most popular questions.
This message is associated with Microsoft 365 Roadmap ID 168626.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-December 2024 and expect to complete by mid-January 2025.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2024-11-21

updated:
2025-01-29

Public Preview Start Date

XXXXXXX ... free basic plan only

Task Type

XXXXXXX ... free basic plan only

Docu to Check

XXXXXXX ... free basic plan only

MS How does it affect me

XXXXXXX ... free basic plan only

MS Preperations

XXXXXXX ... free basic plan only

MS Urgency

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

linked item details

XXXXXXX ... free basic plan only

Pictures

XXXXXXX ... free basic plan only

summary for non-techies**

XXXXXXX ... free basic plan only

Direct effects for Operations**

Change in Access Points for Community Analytics
Users may struggle to find community analytics due to the removal of the previous entry point in the 'About' tab, leading to confusion and potential delays in accessing important data.
   - roles: Community Admins, Network Admins
   - references: https://learn.microsoft.com/viva/engage/analytics, https://support.microsoft.com/topic/monitor-engagement-in-viva-engage-with-analytics-0d9f6fd5-6b0c-45a2-a0aa-0576ae1f6895

Real-Time Data Availability
The transition to real-time analytics may overwhelm users with data, leading to analysis paralysis and difficulty in making timely decisions based on community engagement metrics.
   - roles: Community Managers, Data Analysts
   - references: https://learn.microsoft.com/viva/engage/analytics, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=168626

Configutation Options**

XXXXXXX ... paid membership only

Data Protection**

XXXXXXX ... paid membership only

explanation for non-techies**

XXXXXXX ... free basic plan only

** AI generated content. This information must be reviewed before use.

a free basic plan is required to see more details. Sign up here


A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.



change history

DatePropertyoldnew
2025-01-29MC MessageTagNamesFeature update, Admin impactUpdated message, Feature update, Admin impact
2025-01-29MC Last Updated11/20/2024 23:08:412025-01-28T15:41:53Z
2025-01-29MC MessagesComing soon: Updates to community analytics features for Microsoft Viva Engage. After this rollout, users will be able to keep up with their community's activities in real time. We have added additional data ranges to support periods of 7 days, 28 days, 90 days, and 365 days. We have also added a new top conversations table that displays the conversations with the most engagement in the community and new Q&A engagement metrics, including an overview of most popular questions.
This message is associated with Microsoft 365 Roadmap ID 168626.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-December 2024 and expect to complete by mid-January 2025.
Updated January 28, 2025: We have updated the content. Thank you for your patience.
Coming soon: Updates to community analytics features for Microsoft Viva Engage. After this rollout, users will be able to keep up with their community's activities in real time. We have added additional data ranges to support periods of 7 days, 28 days, 90 days, and 365 days. We have also added a new top conversations table that displays the conversations with the most engagement in the community and new Q&A engagement metrics, including an overview of most popular questions.
This message is associated with Microsoft 365 Roadmap ID 168626.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-December 2024 and expect to complete by mid-January 2025.
2025-01-29MC TitleMicrosoft Viva Engage: Community analytics update(Updated) Microsoft Viva Engage: Community analytics update
2025-01-29MC How AffectBefore this rollout: Community analytics had 24-hour refresh periods and limited metrics to 7-day and 28-day periods.
After this rollout: Community analytics will be in real time and include more metrics to help track community engagement over longer time periods. Community analytics are no longer accessed from the About tab. Instead, users can access community analytics by selecting the Analytics icon from the community page header.

Updated community analytics dashboard:


This change will be on by default.
Before this rollout: Community analytics had 24-hour refresh periods and limited metrics to 7-day and 28-day periods.
After this rollout: Community analytics will be in real time and include more metrics to help track community engagement over longer time periods. Community analytics are no longer accessed from the About tab. Instead, users can access community analytics by selecting the Analytics icon from the community page header.
There are two new entry points available for community analytics 1) selecting the analytics icon in the community header (replaces the previous entry point in the "About" tab) and 2) the community summary card in the right rail which is visible only to community admins and network admins:


Updated community analytics dashboard:


This change will be on by default.

Last updated 2 months ago

Share to MS Teams

Login to your account

Welcome Back, We Missed You!