check before: 2025-01-15
Product:
Exchange, Microsoft 365 Apps, Outlook
Platform:
Android, iOS, mobile, Online, Windows Desktop, World tenant
Status:
In development
Change type:
Feature update, Updated message, User impact
Details:
Summary:
New Microsoft Outlook for Windows will soon feature an updated People Hub with improved contact management, including unified views, enriched profiles, and auto-hidden duplicates. The rollout starts in June 2025 for targeted release and July 2025 for general availability. No admin action is required before the rollout.
Details:
Updated April 17, 2025: We have updated the rollout timeline below. Thank you for your patience.
You are receiving this message because our reporting indicates you may be using new Microsoft Outlook for Windows in your organization.
Coming soon for new Outlook for Windows: an updated People Hub with a modern contact management experience that will retrieve and display high-quality, complete, coherent, and up-to-date information about the people that matter the most to you.
This message is associated with Microsoft 365 Roadmap ID 413114.
[When this will happen:]
Targeted release: We will begin rolling out early June 2025 (previously mid-April) and expect to complete by late June 2025 (previously mid-May).
General Availability (Worldwide): We will begin rolling out early July 2025 (previously late May) and expect to complete by late July 2025 (previously mid-June).
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2024-11-08
updated:
2025-04-18
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
Microsoft is updating the People Hub in the new Outlook for Windows and mobile devices to automatically merge duplicate contacts and fill in missing information, with changes rolling out from June to September 2025.
Direct effects for Operations**
User Confusion due to UI Changes
The updated People Hub will introduce a new interface and features that may confuse users who are accustomed to the previous version, leading to potential inefficiencies in contact management.
- roles: End Users, Support Staff
- references: https://support.microsoft.com/office/add-find-edit-or-delete-a-contact-in-outlook-e1dc4548-3bd6-4644-aecd-47b5728f7b0d, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=413114
Data Integrity Issues
If users are not prepared for the automatic hiding of duplicate contacts, they may lose access to important contact information that they need, impacting their workflow.
- roles: End Users, Team Leaders
- references: https://support.microsoft.com/windows/people-app-help-144c4373-fa32-da81-f8b4-ee87589c509c, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=413114
Increased Support Requests
The rollout of the new People Hub may lead to an increase in support requests from users facing issues or confusion with the new features, straining IT support resources.
- roles: Support Staff, IT Administrators
- references: https://support.microsoft.com/office/add-find-edit-or-delete-a-contact-in-outlook-e1dc4548-3bd6-4644-aecd-47b5728f7b0d, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=413114
Configutation Options**
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Opportunities**
Enhanced Contact Management
The updated People Hub will provide a unified view of contacts, reducing confusion caused by duplicate entries. This improvement can lead to increased productivity as users will spend less time searching for accurate contact information.
- next-steps: Conduct training sessions for users to familiarize them with the new People Hub features and how to manage their contacts effectively.
- roles: Sales Representatives, Customer Support Agents, HR Personnel
- references: https://support.microsoft.com/office/add-find-edit-or-delete-a-contact-in-outlook-e1dc4548-3bd6-4644-aecd-47b5728f7b0d, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=413114
Profile Enrichment for Contacts
With the integration of profile-enriched contacts, users will have access to more contextual information about their contacts, which can enhance communication and relationship management. This is particularly beneficial for roles that rely heavily on networking and relationship-building.
- next-steps: Evaluate the sources from which profile information is drawn and ensure they are up-to-date and relevant for the organization.
- roles: Marketing Teams, Sales Teams, Executives
- references: https://support.microsoft.com/windows/people-app-help-144c4373-fa32-da81-f8b4-ee87589c509c, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=493753
User Experience Optimization
The automatic hiding of duplicate contacts will streamline the user experience, allowing for quicker access to the most relevant information without manual intervention. This can reduce frustration and improve overall satisfaction with the Outlook application.
- next-steps: Gather user feedback post-rollout to assess the impact of these changes on daily workflows and identify any additional training needs.
- roles: Administrative Staff, Project Managers, IT Support
- references: https://support.microsoft.com/office/add-find-edit-or-delete-a-contact-in-outlook-e1dc4548-3bd6-4644-aecd-47b5728f7b0d, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=413114
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-04-18 | MC Last Updated | 03/04/2025 16:08:38 | 2025-04-17T17:29:48Z |
| 2025-04-18 | MC Messages | Updated March 3, 2025: We have updated the rollout timeline below. Thank you for your patience.
You are receiving this message because our reporting indicates you may be using new Microsoft Outlook for Windows in your organization. Coming soon for new Outlook for Windows: an updated People Hub with a modern contact management experience that will retrieve and display high-quality, complete, coherent, and up-to-date information about the people that matter the most to you. This message is associated with Microsoft 365 Roadmap ID 413114. [When this will happen:] Targeted release: We will begin rolling out mid-April 2025 (previously mid-February) and expect to complete by mid-May 2025 (previously late February). General Availability (Worldwide): We will begin rolling out late May 2025 (previously late March 2025) and expect to complete by mid-June 2025 (previously late April 2025) | Updated April 17, 2025: We have updated the rollout timeline below. Thank you for your patience.
You are receiving this message because our reporting indicates you may be using new Microsoft Outlook for Windows in your organization. Coming soon for new Outlook for Windows: an updated People Hub with a modern contact management experience that will retrieve and display high-quality, complete, coherent, and up-to-date information about the people that matter the most to you. This message is associated with Microsoft 365 Roadmap ID 413114. [When this will happen:] Targeted release: We will begin rolling out early June 2025 (previously mid-April) and expect to complete by late June 2025 (previously mid-May). General Availability (Worldwide): We will begin rolling out early July 2025 (previously late May) and expect to complete by late July 2025 (previously mid-June). |
| 2025-04-18 | MC End Time | 06/09/2025 09:00:00 | 2025-09-08T09:00:00Z |
| 2025-04-18 | MC Summary | The updated rollout timeline for the new Microsoft Outlook for Windows People Hub is now mid-April to mid-June 2025. The People Hub will feature a modern contact management experience with enriched profiles and auto-hidden duplicates. No admin action is required, but user notification and documentation updates are recommended. | New Microsoft Outlook for Windows will soon feature an updated People Hub with improved contact management, including unified views, enriched profiles, and auto-hidden duplicates. The rollout starts in June 2025 for targeted release and July 2025 for general availability. No admin action is required before the rollout. |
| 2025-03-05 | MC Messages | Updated January 15, 2025: We have updated the rollout timeline below. Thank you for your patience.
You are receiving this message because our reporting indicates you may be using new Microsoft Outlook for Windows in your organization. Coming soon for new Outlook for Windows: an updated People Hub with a modern contact management experience that will retrieve and display high-quality, complete, coherent, and up-to-date information about the people that matter the most to you. This message is associated with Microsoft 365 Roadmap ID 413114. [When this will happen:] Targeted release: We will begin rolling out early February 2025 (previously mid-January) and expect to complete by late February (previously late January). General Availability (Worldwide): We will begin rolling out late March 2025 (previously late February 2025) and expect to complete by late April 2025 (previously mid-March 2025) | Updated March 3, 2025: We have updated the rollout timeline below. Thank you for your patience.
You are receiving this message because our reporting indicates you may be using new Microsoft Outlook for Windows in your organization. Coming soon for new Outlook for Windows: an updated People Hub with a modern contact management experience that will retrieve and display high-quality, complete, coherent, and up-to-date information about the people that matter the most to you. This message is associated with Microsoft 365 Roadmap ID 413114. [When this will happen:] Targeted release: We will begin rolling out mid-April 2025 (previously mid-February) and expect to complete by mid-May 2025 (previously late February). General Availability (Worldwide): We will begin rolling out late May 2025 (previously late March 2025) and expect to complete by mid-June 2025 (previously late April 2025) |
| 2025-03-05 | MC Last Updated | 01/15/2025 22:02:15 | 2025-03-04T16:08:38Z |
| 2025-03-05 | MC Summary | The message details improvements to the People Hub in the new Microsoft Outlook for Windows, including a modern contact management experience and a unified view of contacts. Rollout begins in February 2025 with completion by late April. No admin action is required for the update. | The updated rollout timeline for the new Microsoft Outlook for Windows People Hub is now mid-April to mid-June 2025. The People Hub will feature a modern contact management experience with enriched profiles and auto-hidden duplicates. No admin action is required, but user notification and documentation updates are recommended. |
| 2025-01-16 | MC MessageTagNames | Feature update, User impact | Updated message, Feature update, User impact |
| 2025-01-16 | MC Summary | The new Outlook for Windows will soon update the People Hub, offering a modern contact management experience with enriched profiles and auto-hidden duplicate contacts. Rollouts start mid-January 2025 for Targeted Release and late February 2025 for General Availability. No admin action is required before the rollout. | The message details improvements to the People Hub in the new Microsoft Outlook for Windows, including a modern contact management experience and a unified view of contacts. Rollout begins in February 2025 with completion by late April. No admin action is required for the update. |
| 2025-01-16 | MC Last Updated | 11/08/2024 00:45:05 | 2025-01-15T22:02:15Z |
| 2025-01-16 | MC Messages | You are receiving this message because our reporting indicates you may be using new Microsoft Outlook for Windows in your organization.
Coming soon for new Outlook for Windows: an updated People Hub with a modern contact management experience that will retrieve and display high-quality, complete, coherent, and up-to-date information about the people that matter the most to you. This message is associated with Microsoft 365 Roadmap ID 413114. [When this will happen:] Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by end of January 2025. General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by mid-March 2025. | Updated January 15, 2025: We have updated the rollout timeline below. Thank you for your patience.
You are receiving this message because our reporting indicates you may be using new Microsoft Outlook for Windows in your organization. Coming soon for new Outlook for Windows: an updated People Hub with a modern contact management experience that will retrieve and display high-quality, complete, coherent, and up-to-date information about the people that matter the most to you. This message is associated with Microsoft 365 Roadmap ID 413114. [When this will happen:] Targeted release: We will begin rolling out early February 2025 (previously mid-January) and expect to complete by late February (previously late January). General Availability (Worldwide): We will begin rolling out late March 2025 (previously late February 2025) and expect to complete by late April 2025 (previously mid-March 2025) |
| 2025-01-16 | MC Title | New Microsoft Outlook for Windows: People Hub improvements | (Updated) New Microsoft Outlook for Windows: People Hub improvements |
| 2025-01-16 | MC End Time | 05/30/2025 09:00:00 | 2025-06-09T09:00:00Z |
Last updated 19 hours ago
