check before: 2025-01-15

Product:

Exchange, Microsoft 365 Apps, Outlook

Platform:

Online, Windows Desktop, World tenant

Status:

In development

Change type:

Feature update, Updated message, User impact

Links:

413114

Details:

Summary:
The message details improvements to the People Hub in the new Microsoft Outlook for Windows, including a modern contact management experience and a unified view of contacts. Rollout begins in February 2025 with completion by late April. No admin action is required for the update.

Details:
Updated January 15, 2025: We have updated the rollout timeline below. Thank you for your patience.
You are receiving this message because our reporting indicates you may be using new Microsoft Outlook for Windows in your organization.
Coming soon for new Outlook for Windows: an updated People Hub with a modern contact management experience that will retrieve and display high-quality, complete, coherent, and up-to-date information about the people that matter the most to you.
This message is associated with Microsoft 365 Roadmap ID 413114.
[When this will happen:]
Targeted release: We will begin rolling out early February 2025 (previously mid-January) and expect to complete by late February (previously late January).
General Availability (Worldwide): We will begin rolling out late March 2025 (previously late February 2025) and expect to complete by late April 2025 (previously mid-March 2025)

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2024-11-08

updated:
2025-01-16

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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summary for non-techies**

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Direct effects for Operations**

Contact Management Disruption
Users may experience confusion due to the automatic hiding of duplicate contacts, leading to potential loss of important contact information if not properly communicated beforehand.
   - roles: End Users, IT Support
   - references: https://support.microsoft.com/office/add-find-edit-or-delete-a-contact-in-outlook-e1dc4548-3bd6-4644-aecd-47b5728f7b0d, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=413114

User Training Needs
The new features in the People Hub may require additional training for users to effectively manage their contacts, which could lead to decreased productivity if not addressed prior to rollout.
   - roles: End Users, Training Coordinators
   - references: https://support.microsoft.com/windows/people-app-help-144c4373-fa32-da81-f8b4-ee87589c509c, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=413114

Integration Issues with Existing Systems
The automatic enrichment of contacts with organizational profiles may lead to integration issues with existing systems that rely on the previous contact management structure, causing disruptions in workflows.
   - roles: System Administrators, End Users
   - references: https://support.microsoft.com/office/add-find-edit-or-delete-a-contact-in-outlook-e1dc4548-3bd6-4644-aecd-47b5728f7b0d, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=413114

Configutation Options**

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Opportunities**

Enhanced User Experience with Unified Contacts
The new People Hub provides a streamlined contact management experience by automatically linking duplicates and enriching contacts with organizational profiles. This will reduce user frustration caused by multiple entries for the same contact and improve overall productivity.
   - next-steps: Communicate the changes to users and provide training sessions on how to utilize the new features effectively. Create documentation that highlights the benefits and functionalities of the updated People Hub.
   - roles: End Users, Sales Team, Customer Support
   - references: https://support.microsoft.com/office/add-find-edit-or-delete-a-contact-in-outlook-e1dc4548-3bd6-4644-aecd-47b5728f7b0d, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=413114

Improved Data Accuracy and Efficiency
The automatic enrichment of contact profiles from the organization's directory ensures that users have access to the most accurate and up-to-date information. This can enhance collaboration and communication across teams.
   - next-steps: Review current contact data for accuracy and identify any additional sources that can be integrated to further enrich contact profiles. Encourage teams to provide feedback on the new system to continuously improve data accuracy.
   - roles: IT Administrators, HR Team, Marketing Team
   - references: https://support.microsoft.com/windows/people-app-help-144c4373-fa32-da81-f8b4-ee87589c509c, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=413114

Reduced Administrative Overhead
With the new People Hub's ability to auto-hide duplicate contacts and manage sources, IT administrators can save time previously spent on contact management and data cleaning tasks. This allows them to focus on more strategic IT initiatives.
   - next-steps: Analyze the current contact management processes to identify time savings and potential reallocation of resources. Develop a plan to leverage this time for higher-value IT projects.
   - roles: IT Administrators, Project Managers, Operations Team
   - references: https://support.microsoft.com/office/add-find-edit-or-delete-a-contact-in-outlook-e1dc4548-3bd6-4644-aecd-47b5728f7b0d, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=413114

Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-01-16MC MessageTagNamesFeature update, User impactUpdated message, Feature update, User impact
2025-01-16MC SummaryThe new Outlook for Windows will soon update the People Hub, offering a modern contact management experience with enriched profiles and auto-hidden duplicate contacts. Rollouts start mid-January 2025 for Targeted Release and late February 2025 for General Availability. No admin action is required before the rollout.The message details improvements to the People Hub in the new Microsoft Outlook for Windows, including a modern contact management experience and a unified view of contacts. Rollout begins in February 2025 with completion by late April. No admin action is required for the update.
2025-01-16MC Last Updated11/08/2024 00:45:052025-01-15T22:02:15Z
2025-01-16MC MessagesYou are receiving this message because our reporting indicates you may be using new Microsoft Outlook for Windows in your organization.
Coming soon for new Outlook for Windows: an updated People Hub with a modern contact management experience that will retrieve and display high-quality, complete, coherent, and up-to-date information about the people that matter the most to you.
This message is associated with Microsoft 365 Roadmap ID 413114.
[When this will happen:]
Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by end of January 2025.
General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by mid-March 2025.
Updated January 15, 2025: We have updated the rollout timeline below. Thank you for your patience.
You are receiving this message because our reporting indicates you may be using new Microsoft Outlook for Windows in your organization.
Coming soon for new Outlook for Windows: an updated People Hub with a modern contact management experience that will retrieve and display high-quality, complete, coherent, and up-to-date information about the people that matter the most to you.
This message is associated with Microsoft 365 Roadmap ID 413114.
[When this will happen:]
Targeted release: We will begin rolling out early February 2025 (previously mid-January) and expect to complete by late February (previously late January).
General Availability (Worldwide): We will begin rolling out late March 2025 (previously late February 2025) and expect to complete by late April 2025 (previously mid-March 2025)
2025-01-16MC TitleNew Microsoft Outlook for Windows: People Hub improvements(Updated) New Microsoft Outlook for Windows: People Hub improvements
2025-01-16MC End Time05/30/2025 09:00:002025-06-09T09:00:00Z

Last updated 3 weeks ago

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