check before: 2024-11-01
Product:
Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook
Platform:
Online, US Instances, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
New feature, Updated message, User impact
Links:

Details:
Summary:
New Outlook for Windows and web will allow users to pin the Favorites section at the top of the folder list for easier access. The rollout will occur from mid-November 2024 to early March 2025, depending on the release group. Users can pin/unpin via the folder list or Outlook ribbon. No admin action is required.
Details:
Updated February 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Outlook for Windows and web: Easily access your most-used folders by pinning a Favorites section at the top of the Outlook folder list on the left side of the screen. This feature streamlines navigation, ensuring your important folders are always in easy reach. Before this rollout, users can add a Favorites section that scrolls down when users navigate down the list. After this rollout, users can choose to keep the Favorites section pinned to the top of the list, and only the rest of the folders will scroll.
This message is associated with Microsoft 365 Roadmap ID 401341.
[When this will happen:]
Targeted Release: We will begin rolling out mid-November 2024 and expect to complete by mid-December 2025.
General Availability (Worldwide): We will begin rolling out mid-December 2024 and expect to complete by mid-January 2025.
General Availability (GCC, GCC High, DoD): We will begin rolling out mid-January 2025 and expect to complete by early March 2025 (previously mid-February).
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2024-11-06
updated:
2025-03-01
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Navigation Experience
Users may experience confusion or frustration if they are not informed about the new pinning feature, leading to potential inefficiencies in accessing important folders.
- roles: End Users, IT Support Staff
- references: https://support.microsoft.com/office/use-favorites-in-outlook-8913f2d0-b167-48cc-8983-86fa9b0d945f, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=401341
Documentation and Training Needs
The change may necessitate updates to user documentation and training materials, which could lead to inconsistencies if not addressed promptly, impacting user adoption.
- roles: Training Coordinators, Documentation Specialists
- references: https://support.microsoft.com/office/use-favorites-in-outlook-8913f2d0-b167-48cc-8983-86fa9b0d945f, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=401341
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
Date | Property | old | new |
2025-03-01 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
2025-03-01 | MC Summary | Outlook for Windows and web will soon allow users to pin a Favorites section at the top of the folder list for easy access. Rollout begins mid-November 2024, with various completion dates for different releases. Users can pin/unpin Favorites via the folder list or Outlook ribbon. No admin action required. | New Outlook for Windows and web will allow users to pin the Favorites section at the top of the folder list for easier access. The rollout will occur from mid-November 2024 to early March 2025, depending on the release group. Users can pin/unpin via the folder list or Outlook ribbon. No admin action is required. |
2025-03-01 | MC Last Updated | 11/06/2024 01:39:25 | 2025-02-28T18:56:15Z |
2025-03-01 | MC Messages | Coming soon for new Outlook for Windows and web: Easily access your most-used folders by pinning a Favorites section at the top of the Outlook folder list on the left side of the screen. This feature streamlines navigation, ensuring your important folders are always in easy reach. Before this rollout, users can add a Favorites section that scrolls down when users navigate down the list. After this rollout, users can choose to keep the Favorites section pinned to the top of the list, and only the rest of the folders will scroll.
This message is associated with Microsoft 365 Roadmap ID 401341. [When this will happen:] Targeted Release: We will begin rolling out mid-November 2024 and expect to complete by mid-December 2025. General Availability (Worldwide): We will begin rolling out mid-December 2024 and expect to complete by mid-January 2025. General Availability (GCC, GCC High, DoD): We will begin rolling out mid-January 2025 and expect to complete by mid-February 2025. | Updated February 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Outlook for Windows and web: Easily access your most-used folders by pinning a Favorites section at the top of the Outlook folder list on the left side of the screen. This feature streamlines navigation, ensuring your important folders are always in easy reach. Before this rollout, users can add a Favorites section that scrolls down when users navigate down the list. After this rollout, users can choose to keep the Favorites section pinned to the top of the list, and only the rest of the folders will scroll. This message is associated with Microsoft 365 Roadmap ID 401341. [When this will happen:] Targeted Release: We will begin rolling out mid-November 2024 and expect to complete by mid-December 2025. General Availability (Worldwide): We will begin rolling out mid-December 2024 and expect to complete by mid-January 2025. General Availability (GCC, GCC High, DoD): We will begin rolling out mid-January 2025 and expect to complete by early March 2025 (previously mid-February). |
2025-03-01 | MC Title | New Microsoft Outlook for Windows and web: Pin the Favorites section | (Updated) New Microsoft Outlook for Windows and web: Pin the Favorites section |
2025-03-01 | MC End Time | 03/28/2025 08:00:00 | 2025-04-14T09:00:00Z |
Last updated 3 weeks ago