check before: 2024-11-15
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, Microsoft 365 suite, Outlook, Teams
Platform:
Online, Teams And Surface Devices, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
Admin impact, New feature, Updated message, User impact
Links:
Details:
Summary:
Microsoft Copilot is rolling out to Teams and Outlook in mid-January 2025, with options to pin it for easy access. Admins can manage pinning and app availability, while users with a Microsoft 365 Copilot license will have it pinned by default. The rollout is expected to complete by late January 2025.
Details:
Updated December 20, 2024: We have updated the rollout timeline below and added more details around pinning. Thank you for your patience.
In mid-January, Microsoft Copilot will become available to users with an Entra account in Microsoft Teams and Outlook. If pinned, Entra users will be able to access the Microsoft Copilot app directly from the left rail in Outlook and Teams. Microsoft Copilot will also become available in the Store for users to add on their own, managed by the same admin settings used for app availability today.
Note: During the rollout, the Microsoft Copilot app will temporarily be available for Semi-Annual Channel users of classic Outlook for Windows. These clients will respect admin and user preferences, but we typically do not show Copilot features in Semi-Annual Channel of classic Outlook for Windows. After customers update to Version 2408 or newer, the Microsoft Copilot app will once again be hidden for Semi-Annual Channel users.
In addition, users with a Microsoft 365 Copilot license will have Copilot automatically pinned in the left rail in Teams, along with the Copilot chat that is automatically pinned in the Teams Chat pane for them today.
This message is associated with Microsoft 365 Roadmap ID 420330
[When this will happen:]
General Availability (Worldwide): The Microsoft Copilot app will be available to install and pin in Teams and Outlook starting mid-January 2025 (previously early January) and is expected to complete by late January 2025.
General Availability (Worldwide): The Microsoft 365 Copilot app will be pinned by default in the Teams left rail staring mid-January 2025 and is expected to complete by late January 2025.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-11-01
updated:
2024-12-21
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
Microsoft is launching Microsoft Copilot for Teams and Outlook in January 2025, allowing users with a Microsoft 365 Copilot license to have it automatically pinned for easy access, while admins can manage its availability and pinning settings for users.
Direct effects for Operations**
User Experience Disruption
If Microsoft Copilot is rolled out without proper preparation, users may experience confusion or frustration due to unexpected changes in their Teams and Outlook interfaces, leading to decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=420330
Increased Support Tickets
Unprepared changes may lead to a surge in support tickets as users encounter issues with the new Copilot features, overwhelming IT support resources.
- roles: IT Support Staff, Help Desk Operators
- references: https://learn.microsoft.com/microsoftteams/manage-apps#allow-or-block-apps
Training and Adoption Challenges
Without prior training or communication about the new features, users may struggle to adopt Microsoft Copilot effectively, resulting in underutilization of the tool.
- roles: End Users, Training Coordinators
- references: https://learn.microsoft.com/copilot/manage#removing-access-to-microsoft-
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-12-21 | MC prepare | Admins can control if Copilot is pinned in Teams and Outlook using the same Copilot pinning control shared previously to pin Copilot in the Microsoft 365 app.
With the pinning control, you have the option to pin or not pin Copilot for your users. If you select to not pin Copilot, you also have the option to allow your users to be notified to make this choice. If no action is taken, Copilot will not be pinned but users will be notified to pin it themselves. Currently, you can remove access to Copilot in the Microsoft 365 app and copilot.cloud.microsoft as documented in Removing access to Microsoft Copilot. These controls will continue to be respected as the Copilot app rolls out in Outlook and Teams. In addition, you will soon be able to block the Copilot app from appearing in Outlook, the Microsoft 365 app and copilot.cloud.microsoft through Microsoft 365 admin center (MAC) and in Microsoft Teams through Teams admin center (TAC) like you would block any other app. Note: During the rollout, the Microsoft Copilot app will temporarily be available for Semi-Annual Channel users of classic Outlook for Windows. These clients will respect admin and user preferences, but we typically do not show Copilot features in Semi-Annual Channel of classic Outlook for Windows. After customers update to Version 2408 or newer, the Microsoft Copilot app will once again be hidden for Semi-Annual Channel users. https://aka.ms/PinCopilot https://learn.microsoft.com/en-us/copilot/manage#removing-access-to-microsoft- https://learn.microsoft.com/en-us/microsoft-365/admin/manage/teams-apps-work-on-outlook-and-m365?view=o365-worldwide#how-to-block-an-app https://learn.microsoft.com/en-us/microsoftteams/manage-apps#allow-or-block-apps https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=420330 | Admins can control if Microsoft Copilot is pinned in Teams and Outlook using the same Copilot pinning control shared previously to pin Copilot in the Microsoft 365 app. Admins can also pin Microsoft Copilot in Teams by adding Copilot to Pinned apps in app Setup policies and assigning the policies to unlicensed users in Teams admin center.
With the pinning control, you have the option to pin or not pin Copilot for your users. If you select to not pin Copilot, you also have the option to allow your users to be notified to make this choice. If no action is taken, Copilot will not be pinned but users will be notified to pin it themselves. Users can unpin Copilot in Outlook. Users can unpin Copilot in Teams if User pinning is enabled in app Setup policies. Currently, you can remove access to Copilot in the Microsoft 365 app and copilot.cloud.microsoft as documented in Removing access to Microsoft Copilot. These controls will continue to be respected as the Copilot app rolls out in Outlook and Teams. In addition, you will be able to allow and block the Copilot app from appearing in Outlook, the Microsoft 365 app and copilot.cloud.microsoft through Microsoft 365 admin center (MAC) like you would manage availability for any other app. These controls are already provided today for Microsoft Teams through Teams admin center (TAC). https://learn.microsoft.com/copilot/manage#removing-access-to-microsoft- https://learn.microsoft.com/copilot/microsoft-365/pin-copilot https://learn.microsoft.com/microsoft-365/admin/manage/teams-apps-work-on-outlook-and-m365?view=o365-worldwide#how-to-block-an-app https://learn.microsoft.com/microsoftteams/manage-apps#allow-or-block-apps https://learn.microsoft.com/microsoftteams/teams-app-setup-policies https://learn.microsoft.com/microsoftteams/teams-app-setup-policies#pin-apps https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=420330 |
| 2024-12-21 | MC Summary | Starting early January 2025, Microsoft Copilot will be available for pinning in Teams and Outlook for Entra account users. Admins can control the pinning, and it's not pinned by default. Users can access it directly if pinned. The rollout is expected to complete shortly after January 2025. | Microsoft Copilot is rolling out to Teams and Outlook in mid-January 2025, with options to pin it for easy access. Admins can manage pinning and app availability, while users with a Microsoft 365 Copilot license will have it pinned by default. The rollout is expected to complete by late January 2025. |
| 2024-12-21 | MC Last Updated | 11/22/2024 02:02:14 | 2024-12-20T23:31:51Z |
| 2024-12-21 | MC Messages | Updated November 21, 2024: We have updated the rollout timeline below. Thank you for your patience.
In mid-November, Microsoft Copilot will become available to users with an Entra account in Microsoft Teams and Outlook. If pinned, Entra users will be able to access the Microsoft Copilot app directly from the left rail in Outlook and Teams. This message is associated with Microsoft 365 Roadmap ID 420330 [When this will happen:] General Availability (Worldwide): The Microsoft Copilot app will be available to pin in Teams and Outlook starting early January 2025 (previously late November) and is expected to complete shortly after. | Updated December 20, 2024: We have updated the rollout timeline below and added more details around pinning. Thank you for your patience.
In mid-January, Microsoft Copilot will become available to users with an Entra account in Microsoft Teams and Outlook. If pinned, Entra users will be able to access the Microsoft Copilot app directly from the left rail in Outlook and Teams. Microsoft Copilot will also become available in the Store for users to add on their own, managed by the same admin settings used for app availability today. Note: During the rollout, the Microsoft Copilot app will temporarily be available for Semi-Annual Channel users of classic Outlook for Windows. These clients will respect admin and user preferences, but we typically do not show Copilot features in Semi-Annual Channel of classic Outlook for Windows. After customers update to Version 2408 or newer, the Microsoft Copilot app will once again be hidden for Semi-Annual Channel users. In addition, users with a Microsoft 365 Copilot license will have Copilot automatically pinned in the left rail in Teams, along with the Copilot chat that is automatically pinned in the Teams Chat pane for them today. This message is associated with Microsoft 365 Roadmap ID 420330 [When this will happen:] General Availability (Worldwide): The Microsoft Copilot app will be available to install and pin in Teams and Outlook starting mid-January 2025 (previously early January) and is expected to complete by late January 2025. General Availability (Worldwide): The Microsoft 365 Copilot app will be pinned by default in the Teams left rail staring mid-January 2025 and is expected to complete by late January 2025. |
| 2024-12-21 | MC End Time | 02/24/2025 09:00:00 | 2025-03-03T09:00:00Z |
| 2024-12-21 | MC How Affect | Starting mid-November, Microsoft Copilot admins and users will be able to pin the Copilot app in Teams and Outlook. Copilot will not be pinned by default. If pinned, users will be able to access the Microsoft Copilot app in Teams and Outlook. | Starting mid-January, Microsoft Copilot admins and users will be able to pin the Copilot app in Teams and Outlook. Copilot will not be pinned by default for users without a Microsoft 365 Copilot license. If pinned, users will be able to access the Microsoft Copilot app in Teams and Outlook.
If your admins or users previously chose to pin Microsoft Copilot across the M365 app, Teams, and Outlook before pinning was released on Teams and Outlook, Microsoft Copilot will be retroactively pinned for them there. Microsoft Copilot will also be added to the Store for users to add on their own. For licensed users, Microsoft 365 Copilot has already been installed, and users can open it from the Store. Finally, in Teams, users with a Microsoft 365 Copilot license will be able to access Copilot in the left rail as a pinned app by default, along with the Teams Chat pane where they can find it today. |
| 2024-11-22 | MC Last Updated | 11/16/2024 01:52:00 | 2024-11-22T02:02:14Z |
| 2024-11-22 | MC Messages | Updated November 15, 2024: We have updated the rollout timeline below. Thank you for your patience.
In mid-November, Microsoft Copilot will become available to users with an Entra account in Microsoft Teams and Outlook. If pinned, Entra users will be able to access the Microsoft Copilot app directly from the left rail in Outlook and Teams. This message is associated with Microsoft 365 Roadmap ID 420330 [When this will happen:] General Availability (Worldwide): The Microsoft Copilot app will be available to pin in Teams and Outlook starting late November 2024 (previously mid-November) and is expected to complete by late December. | Updated November 21, 2024: We have updated the rollout timeline below. Thank you for your patience.
In mid-November, Microsoft Copilot will become available to users with an Entra account in Microsoft Teams and Outlook. If pinned, Entra users will be able to access the Microsoft Copilot app directly from the left rail in Outlook and Teams. This message is associated with Microsoft 365 Roadmap ID 420330 [When this will happen:] General Availability (Worldwide): The Microsoft Copilot app will be available to pin in Teams and Outlook starting early January 2025 (previously late November) and is expected to complete shortly after. |
| 2024-11-22 | MC End Time | 02/10/2025 09:00:00 | 2025-02-24T09:00:00Z |
| 2024-11-22 | MC Summary | Starting late November 2024, Microsoft Copilot will be available for pinning in Teams and Outlook for Entra account users. Admins can control the pinning, and it's not pinned by default. Users can access it directly if pinned. The rollout is expected to complete by end of December 2024. | Starting early January 2025, Microsoft Copilot will be available for pinning in Teams and Outlook for Entra account users. Admins can control the pinning, and it's not pinned by default. Users can access it directly if pinned. The rollout is expected to complete shortly after January 2025. |
| 2024-11-16 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
| 2024-11-16 | MC Summary | Starting mid-November 2024, Microsoft Copilot will be available for pinning in Teams and Outlook for Entra account users. Admins can control the pinning, and it's not pinned by default. Users can access it directly if pinned. The rollout is expected to complete by end of December 2024. | Starting late November 2024, Microsoft Copilot will be available for pinning in Teams and Outlook for Entra account users. Admins can control the pinning, and it's not pinned by default. Users can access it directly if pinned. The rollout is expected to complete by end of December 2024. |
| 2024-11-16 | MC Last Updated | 11/01/2024 00:06:31 | 2024-11-16T01:52:00Z |
| 2024-11-16 | MC Messages | In mid-November, Microsoft Copilot will become available to users with an Entra account in Microsoft Teams and Outlook. If pinned, Entra users will be able to access the Microsoft Copilot app directly from the left rail in Outlook and Teams.
This message is associated with Microsoft 365 Roadmap ID 420330 [When this will happen:] General Availability (Worldwide): The Microsoft Copilot app will be available to pin in Teams and Outlook starting mid-November 2024 and is expected to complete by end of December. | Updated November 15, 2024: We have updated the rollout timeline below. Thank you for your patience.
In mid-November, Microsoft Copilot will become available to users with an Entra account in Microsoft Teams and Outlook. If pinned, Entra users will be able to access the Microsoft Copilot app directly from the left rail in Outlook and Teams. This message is associated with Microsoft 365 Roadmap ID 420330 [When this will happen:] General Availability (Worldwide): The Microsoft Copilot app will be available to pin in Teams and Outlook starting late November 2024 (previously mid-November) and is expected to complete by late December. |
| 2024-11-16 | MC Title | Microsoft Copilot extending to Teams and Outlook | (Updated) Microsoft Copilot extending to Teams and Outlook |
| 2024-11-16 | MC End Time | 01/31/2025 09:00:00 | 2025-02-10T09:00:00Z |
Last updated 3 weeks ago
