MC921105 – Product transitions to the cloud.microsoft domain – October 2024

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check before: 2024-10-29

Product:

Microsoft 365 Apps, Microsoft 365 for the web, Microsoft 365 suite, Outlook, Teams

Platform:

Developer, Online, Web, World tenant

Status:

Change type:

User impact, Admin impact

Links:

Details:

Summary:
Microsoft products are transitioning to the cloud.microsoft domain by October 2024. Services are already available on the new domain, with previous domains redirecting soon. This change should not impact users following Microsoft's network guidance since April 2023. Users and admins need to recognize and prepare for the new domain.

Details:
The cloud.microsoft domain was provisioned in early 2023 to provide a unified, trusted, and dedicated DNS domain space to host Microsoft's first party authenticated SaaS products and experiences. This post is to inform admins that the following Microsoft products and scenarios are now available at the cloud.microsoft domain, in parallel with the previous domains.
Microsoft 365 (https://m365.cloud.microsoft)
A full list of product experiences already being delivered on this domain can be found here: Unified cloud.microsoft domain for Microsoft 365 apps - Microsoft 365 Enterprise | Microsoft Learn.
[When this will happen:]
The services above are already available on cloud.microsoft, in parallel to their previous domains. You can expect the previous domains to be redirected to cloud.microsoft in the coming months.

Change Category:
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Scope:
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Release Phase:

Created:
2024-10-30

updated:
2024-10-30

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Domain Transition Impact
Users may experience confusion or disruption if they are not prepared for the transition to the cloud.microsoft domain, especially if they are accustomed to the previous domains.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide, https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961

Application Compatibility
In-house applications that rely on the old domain may fail to function properly if not updated to support the new cloud.microsoft domain.
   - roles: Developers, IT Administrators
   - references: https://devblogs.microsoft.com/microsoft365dev/action-required-ensure-your-microsoft-teams-apps-are-ready-for-upcoming-domain-changes/

User Education Requirement
Users will need to be educated about the new domain to avoid confusion, which may lead to increased support requests if not properly communicated.
   - roles: End Users, IT Support
   - references: https://support.microsoft.com/office/what-is-cloud-microsoft-7ba4c8b9-d062-4444-84a5-fca6c3006d2b

Network Configuration Issues
If connections to *.cloud.microsoft are blocked, users may face access issues to Microsoft services, leading to potential downtime.
   - roles: Network Administrators, IT Support
   - references: https://learn.microsoft.com/microsoft-365/enterprise/urls-and-ip-address-ranges

Redirect Confusion
Automatic redirection from old domains may lead to temporary confusion among users, especially if they are not aware of the change.
   - roles: End Users, IT Support
   - references: https://m365.cloud.microsoft/

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 2 months ago

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