check before: 2024-01-01
Product:
Intune, Microsoft 365 admin center, Microsoft 365 Apps, Outlook
Platform:
Android, iOS, mobile, Online, US Instances, World tenant
Status:
Change type:
Feature update, Updated message, User impact
Links:
Details:
Summary:
Outlook for iOS will update its authentication to auto-open the Authenticator app, aligning with Android's behavior. The rollout begins in early January 2024, with completion expected by late January. Organizations using Outlook for iOS don't need to take action to implement this change.
Details:
Updated December 10, 2024: We have updated the rollout timeline below. Thank you for your patience.
We're changing the way Outlook for iOS authenticates users with the Authenticator mobile app integration to match Outlook for Android. Currently in Outlook for iOS users are required to tap a button called "Open Authenticator" to initiate the Authenticator app authentication flow. In Outlook for Android this flow opens automatically without requiring the user to tap a button. We will now be matching that behavior in iOS so the user no longer has to tap the "Open Authenticator" button.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out this change in early January 2024 (previously late November) and expect to complete by late January (previously mid-December).
Change Category:
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Scope:
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Release Phase:
Created:
2024-10-23
updated:
2024-12-11
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
Microsoft is updating Outlook for iOS to automatically open the Authenticator app for login, streamlining the process similar to Android, with the rollout starting in January 2024 and completing by the end of the month.
Direct effects for Operations**
User Authentication Process Change
Users will experience a change in the authentication process as the Authenticator app will auto-open, potentially causing confusion for those accustomed to the previous method of tapping a button.
- roles: End Users, IT Support Staff
- references: https://learn.microsoft.com/mem/intune/enrollment/ios-device-enrollment, https://learn.microsoft.com/microsoft-365/admin/activity-reports/email-apps-usage-ww?view=o365-worldwide
User Experience Disruption
The change may lead to temporary disruptions in user experience as users adapt to the new auto-open feature, which could result in increased support requests during the transition period.
- roles: End Users, Help Desk Staff
- references: https://learn.microsoft.com/mem/intune/enrollment/ios-device-enrollment, https://learn.microsoft.com/microsoft-365/admin/activity-reports/email-apps-usage-ww?view=o365-worldwide
Configutation Options**
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explanation for non-techies**
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change history
| Date | Property | old | new |
| 2024-12-11 | MC Messages | We're changing the way Outlook for iOS authenticates users with the Authenticator mobile app integration to match Outlook for Android. Currently in Outlook for iOS users are required to tap a button called "Open Authenticator" to initiate the Authenticator app authentication flow. In Outlook for Android this flow opens automatically without requiring the user to tap a button. We will now be matching that behavior in iOS so the user no longer has to tap the "Open Authenticator" button.
[When this will happen:] General Availability (Worldwide, GCC, GCC High, DoD) We will begin rolling out this change in late November 2024 and expect to complete by mid-December 2024. | Updated December 10, 2024: We have updated the rollout timeline below. Thank you for your patience.
We're changing the way Outlook for iOS authenticates users with the Authenticator mobile app integration to match Outlook for Android. Currently in Outlook for iOS users are required to tap a button called "Open Authenticator" to initiate the Authenticator app authentication flow. In Outlook for Android this flow opens automatically without requiring the user to tap a button. We will now be matching that behavior in iOS so the user no longer has to tap the "Open Authenticator" button. [When this will happen:] General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out this change in early January 2024 (previously late November) and expect to complete by late January (previously mid-December). |
| 2024-12-11 | MC Title | Outlook for iOS to match Android Authenticator Auto Open Behavior | (Updated) Outlook for iOS to match Android Authenticator Auto Open Behavior |
| 2024-12-11 | MC Last Updated | 10/23/2024 02:21:47 | 2024-12-11T02:16:42Z |
| 2024-12-11 | MC MessageTagNames | Feature update, User impact | Updated message, Feature update, User impact |
| 2024-12-11 | MC Summary | Outlook for iOS will update its authentication to auto-open the Authenticator app, aligning with Android's behavior. This eliminates the need for users to manually initiate the process. The rollout starts in late November 2024 and should be complete by mid-December 2024. Organizations using Outlook for iOS are affected. No action is required from users or admins to implement this change. | Outlook for iOS will update its authentication to auto-open the Authenticator app, aligning with Android's behavior. The rollout begins in early January 2024, with completion expected by late January. Organizations using Outlook for iOS don't need to take action to implement this change. |
Last updated 4 days ago
