check before: 2024-12-31
Product:
Intune
Platform:
Android, mobile, Online, World tenant
Status:
Change type:
Admin impact, Retirement, Updated message
Links:
(MC726113)
MC674247
Details:
Summary:
Microsoft Intune will end support for Android device administrator on devices with Google Mobile Services access by December 31, 2024. Users should stop enrolling devices with this method and migrate to alternative management methods. Intune will not update or support these devices after the end date.
Details:
Updated October 22, 2024: We have updated the content. Thank you for your patience.
As mentioned in MC726113/MC674247, Google has deprecated Android device administrator management, continues to remove management capabilities, and no longer provides fixes or improvements. Due to these changes, Intune will be ending support for Android device administrator management on devices with access to Google Mobile Services (GMS) beginning December 31, 2024. Until that time, we will support device administrator management on devices running Android 14 and earlier. For more details, read the blog: https://aka.ms/Intune-Android-DA-blog.
Change Category:
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Scope:
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Release Phase:
Created:
2024-10-02
updated:
2024-10-24
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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linked item details
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MS Blog Link
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summary for non-techies**
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Direct effects for Operations**
Loss of Support for Device Management
After December 31, 2024, Intune will not provide updates, bug fixes, or security patches for devices using Android device administrator management, leading to potential security vulnerabilities.
- roles: IT Administrator, Security Officer
- references: https://aka.ms/Intune-Android-DA-blog, https://learn.microsoft.com/mem/intune/apps/manage-without-gms
Inability to Enroll New Devices
Organizations will be unable to enroll new devices using the Android device administrator method, which may disrupt device management processes and lead to unmanageable devices.
- roles: IT Administrator, End User
- references: https://aka.ms/Intune-Android-DA-blog, https://blog.google/products/android-enterprise/da-migration/
Increased User Experience Issues
Users may experience issues with device functionality and management as Intune will no longer support devices, leading to potential disruptions in their daily tasks.
- roles: End User, Help Desk Support
- references: https://aka.ms/Intune-Android-DA-blog, https://learn.microsoft.com/mem/intune/apps/manage-without-gms
Migration Challenges
Organizations will face challenges in migrating devices to alternative management methods, which may lead to downtime and user frustration during the transition period.
- roles: IT Administrator, Project Manager
- references: https://aka.ms/Intune-Android-DA-blog, https://blog.google/products/android-enterprise/da-migration/
Compliance Risks
Failure to migrate devices may result in non-compliance with organizational policies or regulations, exposing the organization to potential legal and financial repercussions.
- roles: Compliance Officer, IT Administrator
- references: https://aka.ms/Intune-Android-DA-blog, https://learn.microsoft.com/mem/intune/apps/manage-without-gms
Configutation Options**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
Microsoft Intune is planning to stop supporting a particular way of managing Android devices called "device administrator" on devices that have access to Google Mobile Services (GMS) by the end of 2024. Think of this change like a company deciding to stop producing a certain model of a car because the manufacturer no longer makes parts for it. Google, which is like the parts manufacturer in this analogy, has decided to phase out this older management style, and as a result, Microsoft Intune will no longer be able to support it.
Until December 31, 2024, Intune will continue to support devices running Android 14 and earlier versions. After this date, Intune will not provide updates, bug fixes, or technical support for devices using this management method. It's like owning an old car model where you can still drive it, but you won't be able to get new parts or service from the dealership after a certain date.
Organizations using this method should begin transitioning to other ways of managing their Android devices. This is similar to upgrading to a newer car model that has more modern features and support. Microsoft provides resources and guidance on how to make this transition smoothly, ensuring that devices remain secure and manageable with the latest technologies. Checking your current devices in Intune to see which ones are affected is like checking your fleet of cars to see which ones need to be replaced or upgraded.
For more information on alternative management methods and the impact on devices without GMS access, Microsoft has provided detailed blogs and resources. These resources are like the user manuals and guides you would receive when purchasing a new car, helping you understand the new features and how to make the most of them.
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-10-24 | MC Messages | As mentioned in MC726113/MC674247, Google has deprecated Android device administrator management, continues to remove management capabilities, and no longer provides fixes or improvements. Due to these changes, Intune will be ending support for Android device administrator management on devices with access to Google Mobile Services (GMS) beginning December 31, 2024. Until that time, we will support device administrator management on devices running Android 14 and earlier. For more details, read the blog: https://aka.ms/Intune-Android-DA-blog. | Updated October 22, 2024: We have updated the content. Thank you for your patience.
As mentioned in MC726113/MC674247, Google has deprecated Android device administrator management, continues to remove management capabilities, and no longer provides fixes or improvements. Due to these changes, Intune will be ending support for Android device administrator management on devices with access to Google Mobile Services (GMS) beginning December 31, 2024. Until that time, we will support device administrator management on devices running Android 14 and earlier. For more details, read the blog: https://aka.ms/Intune-Android-DA-blog. |
| 2024-10-24 | MC MessageTagNames | Admin impact, Retirement | Updated message, Admin impact, Retirement |
| 2024-10-24 | MC How Affect | After Intune ends support for Android device administrator, devices with access to GMS will be impacted in the following ways:
Users will not be able to enroll devices with Android device administrator. Intune will not make changes or updates to Android device administrator management, such as bug fixes, security fixes, or fixes to address changes in new Android versions. Intune technical support will no longer support these devices. | After Intune ends support for Android device administrator, devices with access to GMS will be impacted in the following ways:
Intune will not make changes or updates to Android device administrator management, such as bug fixes, security fixes, or fixes to address changes in new Android versions. Intune technical support will no longer support these devices. |
| 2024-10-24 | MC Last Updated | 10/02/2024 01:10:43 | 2024-10-23T22:49:50Z |
| 2024-10-24 | MC Summary | Intune will end support for Android device administrator on GMS devices after December 31, 2024. Users should stop enrolling devices using this method and migrate to alternative management methods. Details on the impact and preparation steps are available in the Intune blog. | Microsoft Intune will end support for Android device administrator on devices with Google Mobile Services access by December 31, 2024. Users should stop enrolling devices with this method and migrate to alternative management methods. Intune will not update or support these devices after the end date. |
Last updated 1 month ago
