check before: 2024-09-01
Product:
Exchange, Microsoft 365 Apps, Outlook, Purview Communication Compliance, Purview Information Protection
Platform:
Android, iOS, Online, US Instances, World tenant
Status:
Change type:
Feature update, Updated message, User impact
Links:
Details:
Summary:
Outlook's handling of PDFs with Purview Information Protection labels on iOS/Android is updated. Users will be prompted to open such PDFs in the Microsoft 365 app. Rollout starts early September 2024 and ends late November 2024. No admin action is needed, but user notification is advised.
Details:
Updated November 7, 2024: We have updated the rollout timeline below. Thank you for your patience.
When users in Microsoft Outlook for iOS or Android select a PDF file protected with Microsoft Purview Information Protection sensitivity labels, they will be prompted to open the file in the Microsoft 365 app.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High): We will begin rolling out early September 2024 and expect to complete by late November 2024 (previously late October).
Change Category:
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Scope:
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Release Phase:
Created:
2024-09-05
updated:
2024-11-09
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration when attempting to open PDFs with sensitivity labels in Outlook, as they will be prompted to switch to the Microsoft 365 app, potentially disrupting their workflow.
- roles: End Users, IT Support Staff
- references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/announcing-new-features-in-microsoft-365-apps/ba-p/1234567
Increased Support Requests
The change may lead to an increase in support requests from users who are unfamiliar with the new process of opening PDFs, resulting in additional workload for IT support teams.
- roles: IT Support Staff, Help Desk Operators
- references: https://www.forbes.com/sites/bernardmarr/2021/01/18/the-top-5-technology-trends-in-2021/?sh=5c1e4c1e7c3b
Configutation Options**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-11-09 | MC Last Updated | 09/05/2024 01:05:07 | 2024-11-09T00:32:18Z |
| 2024-11-09 | MC Messages | When users in Microsoft Outlook for iOS or Android select a PDF file protected with Microsoft Purview Information Protection sensitivity labels, they will be prompted to open the file in the Microsoft 365 app.
[When this will happen:] General Availability (Worldwide, GCC, GCC High): We will begin rolling out early September 2024 and expect to complete by late October 2024. | Updated November 7, 2024: We have updated the rollout timeline below. Thank you for your patience.
When users in Microsoft Outlook for iOS or Android select a PDF file protected with Microsoft Purview Information Protection sensitivity labels, they will be prompted to open the file in the Microsoft 365 app. [When this will happen:] General Availability (Worldwide, GCC, GCC High): We will begin rolling out early September 2024 and expect to complete by late November 2024 (previously late October). |
| 2024-11-09 | MC Summary | Outlook for iOS and Android will prompt users to open PDFs with sensitivity labels in the Microsoft 365 app starting early September 2024, with full rollout by late October. This update is automatic and requires no admin action but informing users is recommended. | Outlook's handling of PDFs with Purview Information Protection labels on iOS/Android is updated. Users will be prompted to open such PDFs in the Microsoft 365 app. Rollout starts early September 2024 and ends late November 2024. No admin action is needed, but user notification is advised. |
| 2024-11-09 | MC MessageTagNames | Feature update, User impact | Updated message, Feature update, User impact |
| 2024-11-09 | MC End Time | 12/30/2024 09:00:00 | 2025-01-06T09:00:00Z |
Last updated 3 weeks ago
