check before: 2024-08-01
Product:
OneDrive, Purview Communication Compliance, Purview Information Protection
Platform:
Android, iOS, mobile, Online, US Instances, World tenant
Status:
Rolling out
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
OneDrive Mobile will soon support viewing PDFs with sensitivity labels in read-only mode for authorized users. The feature, part of Microsoft 365 Roadmap ID 407386, will roll out between late August and late October 2024, requiring no admin action prior to rollout.
Details:
Coming soon to Microsoft OneDrive: OneDrive users will be able to open PDF files protected with sensitivity labels from Microsoft Purview Information Protection and read them using OneDrive mobile apps in read-only mode. Only authorized users will be able to access these PDF files.
This message is associated with Microsoft 365 Roadmap ID 407386.
[When this will happen:]
Public Preview: We will begin rolling out late August 2024 and expect to complete by late August 2024.
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early September 2024 and expect to complete by late October 2024.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2024-08-28
updated:
2024-08-28
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
Microsoft OneDrive will introduce a feature allowing users to view protected PDF files with sensitivity labels directly on their mobile devices in read-only mode, eliminating the need for the Azure Information Protection app. This update will roll out automatically between late August and late October 2024, enhancing secure access to sensitive documents without switching apps.
Direct effects for Operations**
User Access Issues
Users may experience confusion or frustration if they are not informed about the new read-only mode for PDFs with sensitivity labels, leading to potential access issues for unauthorized users.
- roles: End Users, IT Support
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407386
Documentation Gaps
Existing documentation may not reflect the new feature, causing users to struggle with understanding how to access and view the PDFs properly, impacting user experience.
- roles: End Users, Training Coordinators
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407386
Increased Support Requests
Without prior notification, the rollout may lead to an increase in support requests from users who are unaware of the changes, impacting IT support resources.
- roles: IT Support, Help Desk Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407386
Configutation Options**
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Opportunities**
Enhanced User Experience with Sensitive Documents
The new feature allows authorized users to view sensitive PDF documents directly in the OneDrive mobile app, improving accessibility and user experience. This eliminates the need for users to switch between apps to view sensitive documents, streamlining their workflow.
- next-steps: Communicate the upcoming feature to users through training sessions and documentation updates to ensure they understand how to utilize the new functionality effectively.
- roles: End Users, Compliance Officers, IT Support Teams
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407386
Increased Compliance and Security
By enabling sensitive document viewing directly in OneDrive, organizations can better enforce compliance with data protection policies, as users will be less likely to use unauthorized apps to access sensitive information.
- next-steps: Review and update internal compliance policies to reflect the new capabilities and conduct audits to ensure users are accessing sensitive documents appropriately within the OneDrive environment.
- roles: Compliance Officers, Data Protection Officers, IT Security Teams
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407386
Reduction in IT Support Queries
With the new feature, users will have a more straightforward way to access sensitive documents, potentially reducing the number of support tickets related to document access issues.
- next-steps: Monitor support ticket trends post-rollout to evaluate the impact of the new feature on support requests and adjust IT resources accordingly.
- roles: IT Support Teams, Helpdesk Staff, IT Administrators
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407386
Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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