check before: 2024-09-01
Product:
Microsoft 365 admin center, Microsoft Viva, Microsoft Viva Engage
Platform:
Android, iOS, Online, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
Admin impact, Feature update, Updated message
Links:
Details:
Summary:
Starting September 2024, Microsoft Viva Engage will allow admins to mute users, removing their posts from feeds and digests. Rollout completion is expected by mid-December 2024. This feature is captured in the user audit log and does not notify users of their muted status. Documentation will be available post-rollout.
Details:
Updated November 27, 2024: We have updated the rollout timeline below. Thank you for your patience.
Starting in early September 2024, customers will see a new setting in the Microsoft Viva Engage admin center to mute users across their networks. Muting a user removes new posts from that user from the Home feed, Storylines feed, and all email digests.
This message is associated with Microsoft 365 Roadmap ID 396168.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early September 2024 and expect to complete by mid-December 2024 (previously mid-November).
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-08-23
updated:
2024-11-28
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
Starting in September 2024, Microsoft Viva Engage will allow administrators to mute users, preventing their new posts from appearing in main feeds or email digests, with management available through the Engage admin center and the capability to mute up to 1,000 users per network.
Direct effects for Operations**
User Communication Breakdown
Users may feel confused or frustrated if they notice a lack of posts from certain users without understanding the reason, leading to potential miscommunication and decreased collaboration.
- roles: End Users, Community Managers
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=396168, https://learn.microsoft.com/en-us/viva/engage/work-with-external-users/mute-user-in-network
Content Discovery Issues
Muted users' posts will not appear in feeds, which may hinder users' ability to discover relevant content and engage with all community members, impacting overall user experience.
- roles: End Users, Content Creators
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=396168, https://learn.microsoft.com/en-us/viva/engage/work-with-external-users/mute-user-in-network
Admin Overload
Admins may face increased workload managing muted users and addressing user inquiries about missing content, leading to potential burnout and inefficiency.
- roles: Engage Admins, Network Admins
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=396168, https://learn.microsoft.com/en-us/viva/engage/work-with-external-users/mute-user-in-network
Configutation Options**
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Opportunities**
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Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-11-28 | MC Last Updated | 11/08/2024 02:31:33 | 2024-11-28T01:49:21Z |
| 2024-11-28 | MC Messages | Updated November 7, 2024: We have updated the rollout timeline below. Thank you for your patience.
Starting in early September 2024, customers will see a new setting in the Microsoft Viva Engage admin center to mute users across their networks. Muting a user removes new posts from that user from the Home feed, Storylines feed, and all email digests. This message is associated with Microsoft 365 Roadmap ID 396168. [When this will happen:] General Availability (Worldwide): We will begin rolling out early September 2024 and expect to complete by mid-November 2024 (previously late October). | Updated November 27, 2024: We have updated the rollout timeline below. Thank you for your patience.
Starting in early September 2024, customers will see a new setting in the Microsoft Viva Engage admin center to mute users across their networks. Muting a user removes new posts from that user from the Home feed, Storylines feed, and all email digests. This message is associated with Microsoft 365 Roadmap ID 396168. [When this will happen:] General Availability (Worldwide): We will begin rolling out early September 2024 and expect to complete by mid-December 2024 (previously mid-November). |
| 2024-11-28 | MC End Time | 12/30/2024 09:00:00 | 2025-01-27T09:00:00Z |
| 2024-11-28 | MC Summary | Starting September 2024, Microsoft Viva Engage will allow admins to mute users, removing their posts from feeds and digests. Rollout completion is expected by mid-November 2024. This feature is captured in the user audit log and does not notify users of their muted status. Documentation will be available post-rollout. | Starting September 2024, Microsoft Viva Engage will allow admins to mute users, removing their posts from feeds and digests. Rollout completion is expected by mid-December 2024. This feature is captured in the user audit log and does not notify users of their muted status. Documentation will be available post-rollout. |
| 2024-11-08 | MC MessageTagNames | Feature update, Admin impact | Updated message, Feature update, Admin impact |
| 2024-11-08 | MC Summary | Starting September 2024, Microsoft Viva Engage will introduce a mute user feature, allowing admins to remove a user's posts from various feeds and email digests. This feature is part of the Microsoft 365 Roadmap ID 396168 and will be available by default. No admin action is required for the rollout. | Starting September 2024, Microsoft Viva Engage will allow admins to mute users, removing their posts from feeds and digests. Rollout completion is expected by mid-November 2024. This feature is captured in the user audit log and does not notify users of their muted status. Documentation will be available post-rollout. |
| 2024-11-08 | MC Last Updated | 08/23/2024 01:23:20 | 2024-11-08T02:31:33Z |
| 2024-11-08 | MC Messages | Starting in early September 2024, customers will see a new setting in the Microsoft Viva Engage admin center to mute users across their networks. Muting a user removes new posts from that user from the Home feed, Storylines feed, and all email digests.
This message is associated with Microsoft 365 Roadmap ID 396168. [When this will happen:] General Availability (Worldwide): We will begin rolling out early September 2024 and expect to complete by late October 2024. | Updated November 7, 2024: We have updated the rollout timeline below. Thank you for your patience.
Starting in early September 2024, customers will see a new setting in the Microsoft Viva Engage admin center to mute users across their networks. Muting a user removes new posts from that user from the Home feed, Storylines feed, and all email digests. This message is associated with Microsoft 365 Roadmap ID 396168. [When this will happen:] General Availability (Worldwide): We will begin rolling out early September 2024 and expect to complete by mid-November 2024 (previously late October). |
| 2024-11-08 | MC Title | Microsoft Viva Engage: Mute user for network | (Updated) Microsoft Viva Engage: Mute user for network |
| 2024-11-08 | MC End Time | 12/09/2024 09:00:00 | 2024-12-30T09:00:00Z |
Last updated 5 days ago
