check before: 2024-09-15
Product:
Exchange, Microsoft 365 Apps, Microsoft Edge, Outlook
Platform:
Android, iOS, mobile, Online, US Instances, World tenant
Status:
Change type:
Admin impact, Feature update, Updated message, User impact
Links:
Details:
Summary:
Microsoft Outlook's behavior for "OpenLinks" app configuration keys on Android/iOS is updated. Two keys control hyperlink behavior, with changes rolling out in mid-September 2024. Documentation will be updated to reflect the new functionality, and organizations may need to review their configurations.
Details:
Updated August 13, 2024: We have updated the content below to show as intended. Thank you for your feedback.
Microsoft Outlook for iOS/Android supports two app configuration keys for controlling hyperlink behavior:
com.microsoft.outlook.Settings.OpenLinks.UseSystemDefaultBrowser
com.microsoft.outlook.Settings.OpenLinks.UserChangeAllowed
This message clarifies the intent and functionality of these configuration keys. Before rollout, we will update existing documentation to match this message.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out this change in mid-September 2024 and expect to complete by mid-September 2024.
Change Category:
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Scope:
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Release Phase:
Created:
2024-08-13
updated:
2024-08-14
Task Type
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Docu to Check
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MS How does it affect me
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Direct effects for Operations**
- Direct Impact on IT Operations
- Potential increase in support tickets related to hyperlink behavior in Outlook
- Roles impacted: IT Support Staff, Help Desk Technicians
- Need for monitoring and troubleshooting of link opening issues post-update
- Roles impacted: IT Operations Managers, System Administrators
- Direct Impact on IT Services
- Changes in user experience with hyperlink behavior may lead to confusion
- Roles impacted: Service Delivery Managers, User Experience Designers
- Dependency on Microsoft Edge installation may affect users who do not have it installed
- Roles impacted: IT Service Managers, Application Administrators
- Direct Impact on IT Users
- Users may experience unexpected behavior when opening links, leading to frustration
- Roles impacted: End Users, Business Analysts
- Users may need to adjust their preferences in Outlook settings post-update
- Roles impacted: End Users, Training Coordinators
- Direct Impact on IT Administrators
- Administrators will need to review and potentially update configurations to align with new behavior
- Roles impacted: System Administrators, IT Compliance Officers
- Increased communication and training efforts may be required to inform users about the changes
- Roles impacted: IT Trainers, Change Management Specialists
- Dependencies and Interdependencies
- Interaction with other Microsoft 365 services may be affected, requiring cross-team collaboration
- Roles impacted: IT Project Managers, Cross-Functional Team Leads
- Potential impact on mobile device management policies if configurations are not aligned
- Roles impacted: Mobile Device Management Administrators, Security Officers
For further details, refer to the official Microsoft documentation: [Deploying Outlook for iOS and Android app configuration settings in Exchange Online](https://learn.microsoft.com/exchange/clients-and-mobile-in-exchange-online/outlook-for-ios-and-android/outlook-for-ios-and-android-configuration-with-microsoft-intune).
Opportunities**
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Potentional Risks**
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IT Security**
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** AI generated content. This information is not reliable.
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change history
| Date | Property | old | new |
| 2024-08-14 | MC Messages | Microsoft Outlook for iOS/Android supports two app configuration keys for controlling hyperlink behavior:
com.microsoft.outlook.Settings.OpenLinks.UseSystemDefaultBrowser com.microsoft.outlook.Settings.OpenLinks.UserChangeAllowed This message clarifies the intent and functionality of these configuration keys. Before rollout, we will update existing documentation to match this message. [When this will happen:] General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out this change in mid-September 2024 and expect to complete by mid-September 2024. | Updated August 13, 2024: We have updated the content below to show as intended. Thank you for your feedback.
Microsoft Outlook for iOS/Android supports two app configuration keys for controlling hyperlink behavior: com.microsoft.outlook.Settings.OpenLinks.UseSystemDefaultBrowser com.microsoft.outlook.Settings.OpenLinks.UserChangeAllowed This message clarifies the intent and functionality of these configuration keys. Before rollout, we will update existing documentation to match this message. [When this will happen:] General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out this change in mid-September 2024 and expect to complete by mid-September 2024. |
| 2024-08-14 | MC MessageTagNames | Feature update, User impact, Admin impact | Updated message, Feature update, User impact, Admin impact |
| 2024-08-14 | MC How Affect | com.microsoft.outlook.Settings.OpenLinks.UseSystemDefaultBrowser controls whether links open in the system browser (with Safari and Chrome as defaults for iOS and Android), and whether the user is prompted periodically to optionally install Microsoft Edge
com.microsoft.outlook.Settings.OpenLinks.UserChangeAllowed controls whether the Open Links row appears in Outlook Settings and determines whether users can choose between the system default browser and Microsoft Edge. Before this rollout, the interaction of these two keys was not fully documented, with potentially unexpected results. The week of September 15, 2024, we will update Outlook mobile for iOS/Android so the behavior with respect to these two policies match the behavior described in the table below: Note: Behavior differs depending on whether Microsoft Edge is already installed on the mobile device. Key=valueSettings StateDefault link behavior: Edge Installed Default link behavior: No Edge UseSystemDefaultBrowser=false UserChangeAllowed=trueSettings includes Open Links with Default Browser and Edge/"Get Edge" options Links open in Edge Links open in default browser, and Outlook periodically offers to install Microsoft Edge UseSystemDefaultBrowser=false UserChangeAllowed=true Settings includes Open Links with Default Browser and Edge/"Get Edge" options Links open in default browser Links open in default browser UseSystemDefaultBrowser=false UserChangeAllowed=false Open Links Settings row is hiddenLinks open in Edge Links open in default browser UseSystemDefaultBrowser=false UserChangeAllowed=falseOpen Links Settings Row is hidden Links open in default browserLinks open in default browser | com.microsoft.outlook.Settings.OpenLinks.UseSystemDefaultBrowser controls whether links open in the system browser (with Safari and Chrome as defaults for iOS and Android), and whether the user is prompted periodically to optionally install Microsoft Edge
com.microsoft.outlook.Settings.OpenLinks.UserChangeAllowed controls whether the Open Links row appears in Outlook Settings and determines whether users can choose between the system default browser and Microsoft Edge. Before this rollout, the interaction of these two keys was not fully documented, with potentially unexpected results. The week of September 15, 2024, we will update Outlook mobile for iOS/Android so the behavior with respect to these two policies match the behavior described in the table below: Note: Behavior differs depending on whether Microsoft Edge is already installed on the mobile device. Key=valueSettings StateDefault link behavior: Edge Installed Default link behavior: No Edge UseSystemDefaultBrowser=false UserChangeAllowed=trueSettings includes Open Links with Default Browser and Edge/"Get Edge" options Links open in Edge Links open in default browser, and Outlook periodically offers to install Microsoft Edge UseSystemDefaultBrowser=true UserChangeAllowed=true Settings includes Open Links with Default Browser and Edge/"Get Edge" options Links open in default browser Links open in default browser UseSystemDefaultBrowser=false UserChangeAllowed=false Open Links Settings row is hiddenLinks open in Edge Links open in default browser UseSystemDefaultBrowser=true UserChangeAllowed=falseOpen Links Settings Row is hidden Links open in default browserLinks open in default browser |
| 2024-08-14 | MC Last Updated | 08/13/2024 02:04:47 | 2024-08-14T01:01:20Z |
Last updated 2 months ago
