MC803892 – (Updated) Web links in the new Outlook for Windows to open side-by-side with email in Microsoft Edge

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check before: 2024-07-05

Product:

Azure Active Directory, Entra, Entra ID, Exchange, Intune, Microsoft 365 Apps, Microsoft Edge, Outlook, Teams

Platform:

Online, Web, World tenant

Status:

Rolling out

Change type:

Feature update, Updated message, User impact

Links:

MC669480
(MC548092)

Details:

Summary:
The new Outlook for Windows will open web links in Microsoft Edge side-by-side with the email. Rollout begins late July 2024 and completes by mid-December 2024. Users can manage settings via the Cloud Policy service or Administrative Templates for Microsoft 365 Apps.

Details:
Updated November 26, 2024: We have updated the rollout timeline below. Thank you for your patience.
To help increase productivity while working online, web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts in the new Outlook for Windows app will open in Microsoft Edge in a single view showing the opened link side-by-side with the email it came from.
We're adding this to the new Outlook for windows to have a consistent experience across our applications. If you have previously managed this change for the classic Outlook for Windows (MC545904, MC548092, MC541626) or for Teams (MC669480), your configuration will also apply to the new Outlook for Windows. If you wish to maintain this configuration across all three apps, no action is required.
Note: This does not change the default browser setting in Windows.

Change Category:
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Scope:
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Release Phase:
Targeted Release

Created:
2024-06-22

updated:
2024-11-27

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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summary for non-techies**

Outlook for Windows and Microsoft Teams now feature a side-by-side view where web links open in Microsoft Edge next to the email or chat, regardless of the default browser, with IT administrators able to control link-opening settings through policies.

Direct effects for Operations**

Web Links Opening in Edge
Web links from Outlook will open in Microsoft Edge, potentially disrupting users accustomed to their default browser.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/outlook/troubleshoot/message-body/view-emails-and-web-links-in-browser, https://www.microsoft.com/en-us/microsoft-365/blog/2023/02/16/discover-new-ways-to-multitask-with-microsoft-365-and-edge/ " target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2023/02/16/discover-new-ways-to-multitask-with-microsoft-365-and-edge/

User Notification Experience
Users will receive notifications about the change, which may cause confusion or frustration if not properly communicated.
   - roles: End Users, Communications Team
   - references: https://learn.microsoft.com/deployoffice/admincenter/overview-cloud-policy, https://aka.ms/newoutlooktimeline

Policy Configuration Management
If the policy is not configured correctly, users may not be able to manage their browser settings, leading to dissatisfaction.
   - roles: IT Administrators, End Users
   - references: https://learn.microsoft.com/deployoffice/admincenter/overview-cloud-policy, https://www.microsoft.com/download/details.aspx?id=49030

Impact on Productivity
The side-by-side view may initially disrupt user workflows, as they adapt to the new interface and functionality.
   - roles: End Users, Team Leaders
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/02/16/discover-new-ways-to-multitask-with-microsoft-365-and-edge/, https://learn.microsoft.com/outlook/troubleshoot/message-body/view-emails-and-web-links-in-browser " target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/outlook/troubleshoot/message-body/view-emails-and-web-links-in-browser

Inconsistent User Experience
Users with different configurations in classic Outlook and Teams may experience inconsistency, leading to confusion.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/deployoffice/admincenter/overview-cloud-policy, https://aka.ms/newoutlooktimeline

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2024-11-27MC Last Updated11/08/2024 01:33:012024-11-27T02:10:53Z
2024-11-27MC MessagesUpdated November 7, 2024: We have updated the rollout timeline below. Thank you for your patience.
To help increase productivity while working online, web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts in the new Outlook for Windows app will open in Microsoft Edge in a single view showing the opened link side-by-side with the email it came from.
We're adding this to the new Outlook for windows to have a consistent experience across our applications. If you have previously managed this change for the classic Outlook for Windows (MC545904, MC548092, MC541626) or for Teams (MC669480), your configuration will also apply to the new Outlook for Windows. If you wish to maintain this configuration across all three apps, no action is required.
Note: This does not change the default browser setting in Windows.
Updated November 26, 2024: We have updated the rollout timeline below. Thank you for your patience.
To help increase productivity while working online, web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts in the new Outlook for Windows app will open in Microsoft Edge in a single view showing the opened link side-by-side with the email it came from.
We're adding this to the new Outlook for windows to have a consistent experience across our applications. If you have previously managed this change for the classic Outlook for Windows (MC545904, MC548092, MC541626) or for Teams (MC669480), your configuration will also apply to the new Outlook for Windows. If you wish to maintain this configuration across all three apps, no action is required.
Note: This does not change the default browser setting in Windows.
2024-11-27MC End Time12/30/2024 08:00:002025-01-27T08:00:00Z
2024-11-27MC SummaryThe new Outlook for Windows will open web links in Microsoft Edge side-by-side with the email. Rollout begins late July 2024 and completes by mid-November 2024. Users can manage settings via the Cloud Policy service or Administrative Templates for Microsoft 365 Apps.The new Outlook for Windows will open web links in Microsoft Edge side-by-side with the email. Rollout begins late July 2024 and completes by mid-December 2024. Users can manage settings via the Cloud Policy service or Administrative Templates for Microsoft 365 Apps.
2024-11-08MC Last Updated10/01/2024 21:09:462024-11-08T01:33:01Z
2024-11-08MC MessagesUpdated October 1, 2024: We have updated the rollout timeline below. Thank you for your patience.
To help increase productivity while working online, web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts in the new Outlook for Windows app will open in Microsoft Edge in a single view showing the opened link side-by-side with the email it came from.
We're adding this to the new Outlook for windows to have a consistent experience across our applications. If you have previously managed this change for the classic Outlook for Windows (MC545904, MC548092, MC541626) or for Teams (MC669480), your configuration will also apply to the new Outlook for Windows. If you wish to maintain this configuration across all three apps, no action is required.
Note: This does not change the default browser setting in Windows.
Updated November 7, 2024: We have updated the rollout timeline below. Thank you for your patience.
To help increase productivity while working online, web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts in the new Outlook for Windows app will open in Microsoft Edge in a single view showing the opened link side-by-side with the email it came from.
We're adding this to the new Outlook for windows to have a consistent experience across our applications. If you have previously managed this change for the classic Outlook for Windows (MC545904, MC548092, MC541626) or for Teams (MC669480), your configuration will also apply to the new Outlook for Windows. If you wish to maintain this configuration across all three apps, no action is required.
Note: This does not change the default browser setting in Windows.
2024-11-08MC End Time10/28/2024 08:00:002024-12-30T08:00:00Z
2024-11-08MC SummaryThe new Outlook for Windows will open web links side-by-side with emails in Microsoft Edge to enhance productivity. The rollout will complete by late October 2024. Organizations can manage this change using Microsoft 365's Cloud Policy service and Administrative Templates. Users will be notified of the change on the first occurrence.The new Outlook for Windows will open web links in Microsoft Edge side-by-side with the email. Rollout begins late July 2024 and completes by mid-November 2024. Users can manage settings via the Cloud Policy service or Administrative Templates for Microsoft 365 Apps.
2024-10-02MC MessagesTo help increase productivity while working online, web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts in the new Outlook for Windows app will open in Microsoft Edge in a single view showing the opened link side-by-side with the email it came from.
We're adding this to the new Outlook for windows to have a consistent experience across our applications. If you have previously managed this change for the classic Outlook for Windows (MC545904, MC548092, MC541626) or for Teams (MC669480), your configuration will also apply to the new Outlook for Windows. If you wish to maintain this configuration across all three apps, no action is required.
Note: This does not change the default browser setting in Windows.
Updated October 1, 2024: We have updated the rollout timeline below. Thank you for your patience.
To help increase productivity while working online, web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts in the new Outlook for Windows app will open in Microsoft Edge in a single view showing the opened link side-by-side with the email it came from.
We're adding this to the new Outlook for windows to have a consistent experience across our applications. If you have previously managed this change for the classic Outlook for Windows (MC545904, MC548092, MC541626) or for Teams (MC669480), your configuration will also apply to the new Outlook for Windows. If you wish to maintain this configuration across all three apps, no action is required.
Note: This does not change the default browser setting in Windows.
2024-10-02MC TitleWeb links in the new Outlook for Windows to open side-by-side with email in Microsoft Edge(Updated) Web links in the new Outlook for Windows to open side-by-side with email in Microsoft Edge
2024-10-02MC Last Updated06/21/2024 23:22:592024-10-01T21:09:46Z
2024-10-02MC MessageTagNamesFeature update, User impactUpdated message, Feature update, User impact
2024-10-02MC SummaryThe new Outlook for Windows will open web links in Microsoft Edge side-by-side with the email, enhancing productivity. This feature will be rolled out from late July to late September 2024 and applies to links from AAD and MSA accounts. Organizations can configure this behavior using the Cloud Policy service or Administrative Templates for Microsoft 365 Apps. Users will be notified of this change and can manage their preferences in Outlook settings.The new Outlook for Windows will open web links side-by-side with emails in Microsoft Edge to enhance productivity. The rollout will complete by late October 2024. Organizations can manage this change using Microsoft 365's Cloud Policy service and Administrative Templates. Users will be notified of the change on the first occurrence.

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