check before: 2024-07-01
Product:
Exchange, Microsoft 365 Apps, Outlook
Platform:
Online, World tenant
Status:
Change type:
Feature update, Updated message, User impact
Links:
Details:
Summary:
The Outlook for Windows app name will change to "Outlook (classic)" starting July 2024, affecting version 2407 and higher. Some users may not see the updated name due to a known issue. This change aligns with support documentation and does not affect the app's status or support. Rollout will complete by January 2025. No action is required from administrators.
Details:
Updated August 27, 2024: The following update is available. Thank you for your patience.
Update: Some users of classic Outlook may not see the app name change due to a known issue: Outlook icon on the Start menu is not updated to Outlook (Classic) - Microsoft Support. As a related change, the new Outlook icon has been updated as of August 1st to remove the "New" badge, and this update will be automatically applied when users launch the app.
Starting in July 2024, Microsoft will change the app name of the current Outlook for Windows for all customers as it appears in the Start menu now from "Outlook" to "Outlook (classic)". This is not a change in status or support for the classic Outlook app. Please continue to refer to our blog post timeline for product support and availability. New Outlook for Windows: A Guide to Product Availability. This change is intended to differentiate it from the new Outlook for Windows. Users will see this update in classic Outlook version 2407 and higher.
This naming convention now also aligns with how it is referred to in support documentation. For instance, at the top of articles like this one on using favorites, there are tabs for different instructions in new Outlook and classic Outlook so users can find the instructions appropriate for the version they are on.
[When this will happen:]
Users will see the new app name in the Start menu after they install version 2407 or later.
Current Channel: We will begin rolling out late July 2024 and expect to complete by early August 2024.
Monthly Enterprise Channel will get this update September 2024
Semi-annual channel will get this update January 2025
Change Category:
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Scope:
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Release Phase:
Created:
2024-06-19
updated:
2024-08-28
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Direct effects for Operations**
User Confusion
Users may be confused by the name change to 'Outlook (classic)', leading to potential miscommunication about which version they are using.
- roles: End Users, Help Desk Support
- references: https://support.microsoft.com/en-us/outlook, https://aka.ms/newOutlookTimeline
Inconsistent User Experience
Some users may not see the updated name due to a known issue, leading to an inconsistent experience across the organization.
- roles: End Users, IT Support Staff
- references: https://support.microsoft.com/topic/outlook-icon-on-the-start-menu-is-not-updated-to-outlook-classic-8e10e5c7-a33d-4c7e-8ca3-213fba1eff10, https://aka.ms/newOutlookTimeline
Training and Documentation Needs
The change in app name may necessitate updates to training materials and documentation to ensure users understand the difference between versions.
- roles: Training Coordinators, Content Managers
- references: https://support.microsoft.com/en-us/office/use-favorites-in-outlook-8913f2d0-b167-48cc-8983-86fa9b0d945f, https://aka.ms/newOutlookTimeline
Configutation Options**
Monitor App Name Change
Track the rollout of the app name change to ensure users are aware of the new naming convention.
- technical instructions: No specific technical instructions available as this is an automatic update.
- references: https://aka.ms/newOutlookTimeline
User Communication
Inform users about the upcoming change to avoid confusion when they see 'Outlook (classic)' in the Start menu.
- technical instructions: Prepare communication materials to explain the change and its implications.
- references: https://support.microsoft.com/en-us/outlook
Support Documentation Alignment
Ensure that internal documentation reflects the new naming convention for clarity in support and training materials.
- technical instructions: Update any internal resources to reference 'Outlook (classic)' instead of just 'Outlook'.
- references: https://support.microsoft.com/en-us/office/use-favorites-in-outlook-8913f2d0-b167-48cc-8983-86fa9b0d945f
Opportunities**
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Potentional Risks**
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IT Security**
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** AI generated content. This information is not reliable.
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change history
| Date | Property | old | new |
| 2024-08-28 | MC prepare | There is no action required for administrators to prepare for this change. This change also cannot be configured differently per organization.
https://aka.ms/newOutlookTimeline https://support.microsoft.com/en-us/office/use-favorites-in-outlook-8913f2d0-b167-48cc-8983-86fa9b0d945f https://support.microsoft.com/en-us/outlook | There is no action required for administrators to prepare for this change. This change also cannot be configured differently per organization.
https://aka.ms/newOutlookTimeline https://support.microsoft.com/en-us/office/use-favorites-in-outlook-8913f2d0-b167-48cc-8983-86fa9b0d945f https://support.microsoft.com/en-us/outlook https://support.microsoft.com/topic/outlook-icon-on-the-start-menu-is-not-updated-to-outlook-classic-8e10e5c7-a33d-4c7e-8ca3-213fba1eff10 |
| 2024-08-28 | MC Summary | Starting July 2024, the Outlook for Windows app name will change to "Outlook (classic)" to distinguish it from the new Outlook. This will be reflected in version 2407 and higher. The change aligns with support documentation and does not affect the app's status or support. No action is required from administrators. Rollout will begin late July 2024 and complete by January 2025 across different channels. | The Outlook for Windows app name will change to "Outlook (classic)" starting July 2024, affecting version 2407 and higher. Some users may not see the updated name due to a known issue. This change aligns with support documentation and does not affect the app's status or support. Rollout will complete by January 2025. No action is required from administrators. |
| 2024-08-28 | MC Last Updated | 06/20/2024 19:54:56 | 2024-08-28T01:44:56Z |
| 2024-08-28 | MC Messages | Starting in July 2024, Microsoft will change the app name of the current Outlook for Windows for all customers as it appears in the Start menu now from "Outlook" to "Outlook (classic)". This is not a change in status or support for the classic Outlook app. Please continue to refer to our blog post timeline for product support and availability. New Outlook for Windows: A Guide to Product Availability. This change is intended to differentiate it from the new Outlook for Windows. Users will see this update in classic Outlook version 2407 and higher.
This naming convention now also aligns with how it is referred to in support documentation. For instance, at the top of articles like this one on using favorites, there are tabs for different instructions in new Outlook and classic Outlook so users can find the instructions appropriate for the version they are on. [When this will happen:] Users will see the new app name in the Start menu after they install version 2407 or later. Current Channel: We will begin rolling out late July 2024 and expect to complete by early August 2024. Monthly Enterprise Channel will get this update September 2024 Semi-annual channel will get this update January 2025 | Updated August 27, 2024: The following update is available. Thank you for your patience.
Update: Some users of classic Outlook may not see the app name change due to a known issue: Outlook icon on the Start menu is not updated to Outlook (Classic) - Microsoft Support. As a related change, the new Outlook icon has been updated as of August 1st to remove the "New" badge, and this update will be automatically applied when users launch the app. Starting in July 2024, Microsoft will change the app name of the current Outlook for Windows for all customers as it appears in the Start menu now from "Outlook" to "Outlook (classic)". This is not a change in status or support for the classic Outlook app. Please continue to refer to our blog post timeline for product support and availability. New Outlook for Windows: A Guide to Product Availability. This change is intended to differentiate it from the new Outlook for Windows. Users will see this update in classic Outlook version 2407 and higher. This naming convention now also aligns with how it is referred to in support documentation. For instance, at the top of articles like this one on using favorites, there are tabs for different instructions in new Outlook and classic Outlook so users can find the instructions appropriate for the version they are on. [When this will happen:] Users will see the new app name in the Start menu after they install version 2407 or later. Current Channel: We will begin rolling out late July 2024 and expect to complete by early August 2024. Monthly Enterprise Channel will get this update September 2024 Semi-annual channel will get this update January 2025 |
| 2024-08-28 | MC Title | Outlook for Windows display name change | (Update) Outlook for Windows display name change |
| 2024-08-28 | MC MessageTagNames | Feature update, User impact | Updated message, Feature update, User impact |
| 2024-06-21 | MC Messages | Starting in July 2024, Microsoft will change the app name of the current Outlook for Windows for all customers as it appears in the Start menu now from "Outlook" to “Outlook (classic)”. This is not a change in status or support for the classic Outlook app. Please continue to refer to our blog post timeline for product support and availability. https://aka.ms/newOutlookTimeline. This change is intended to differentiate it from the new Outlook for Windows. Users will see this update in classic Outlook version 2407 and higher.
This naming convention now also aligns with how it is referred to in support documentation. For instance, at the top of articles like this one on using favorites, there are tabs for different instructions in new Outlook and classic Outlook so users can find the instructions appropriate for the version they are on. [When this will happen:] Users will see the new app name in the Start menu after they install version 2407 or later. Current Channel: We will begin rolling out late July 2024 and expect to complete by early August 2024. Monthly Enterprise Channel will get this update September 2024 Semi-annual channel will get this update January 2025 | Starting in July 2024, Microsoft will change the app name of the current Outlook for Windows for all customers as it appears in the Start menu now from "Outlook" to “Outlook (classic)”. This is not a change in status or support for the classic Outlook app. Please continue to refer to our blog post timeline for product support and availability. New Outlook for Windows: A Guide to Product Availability. This change is intended to differentiate it from the new Outlook for Windows. Users will see this update in classic Outlook version 2407 and higher.
This naming convention now also aligns with how it is referred to in support documentation. For instance, at the top of articles like this one on using favorites, there are tabs for different instructions in new Outlook and classic Outlook so users can find the instructions appropriate for the version they are on. [When this will happen:] Users will see the new app name in the Start menu after they install version 2407 or later. Current Channel: We will begin rolling out late July 2024 and expect to complete by early August 2024. Monthly Enterprise Channel will get this update September 2024 Semi-annual channel will get this update January 2025 |
| 2024-06-21 | MC Last Updated | 06/19/2024 01:23:54 | 2024-06-20T19:54:56Z |
Last updated 2 months ago
