check before: 2024-10-01

Product:

Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook

Platform:

Mac, mobile, Online, US Instances, Web, Windows Desktop, World tenant

Status:

In development

Change type:

New feature, Updated message, User impact

Links:

388913

Details:

Summary:
Microsoft Outlook will soon allow users to add shared folders to Favorites. Rollout for the new feature begins in November 2024 for Targeted Release and December 2024 for General Availability, with completion expected by January 2025. This update does not affect Outlook for Mac or mobile devices. No admin action is required for the rollout.

Details:
Updated October 15, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Microsoft Outlook for Windows and Outlook for web: Users will be able to add shared folders to their Favorites list in the top left corner of the screen. This message does not apply to Outlook for Mac or Outlook for mobile devices.
This message is associated with Microsoft 365 Roadmap ID 388913.
[When this will happen:]
Targeted Release: We will begin rolling out early November 2024 (previously early October) and expect to complete by early December 2024 (previously early November).
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out mid-December 2024 (previously mid-November) and expect to complete by early January 2025 (previously early December)

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2024-06-08

updated:
2024-10-16

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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summary for non-techies**

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Direct effects for Operations**

User Experience
Users may experience confusion or frustration if they are not informed about the new feature, leading to potential inefficiencies in accessing shared folders.
   - roles: End Users, IT Support
   - references: https://support.microsoft.com/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd#OfficeVersion=New_Outlook, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=388913

Change Management
Without proper communication, users may not utilize the new feature effectively, leading to underutilization of shared resources and potential delays in collaboration.
   - roles: End Users, Team Leaders
   - references: https://support.microsoft.com/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd#OfficeVersion=New_Outlook, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=388913

Configutation Options**

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explanation for non-techies**

Microsoft Outlook is introducing a new feature that will allow users to add shared folders to their Favorites list. This change is set to begin rolling out in November 2024 for a select group of users and will be available to everyone by January 2025. This update is specifically for the new Microsoft Outlook for Windows and Outlook for the web, and it won't affect Outlook for Mac or mobile devices.

To understand this change, think of your email like a physical office. In your office, you have your personal desk (your inbox) and a shared meeting room (shared folders). Currently, to access the meeting room, you might have to walk down the hall every time you need something from it. With this new feature, it's like having a shortcut or a door right next to your desk that leads directly to the meeting room. This makes it much easier and faster to access the shared resources you need.

The Favorites list in Outlook is like a bulletin board on your desk where you pin important notes or documents for quick access. By allowing shared folders to be added to this list, Outlook is essentially letting you pin the meeting room door to your bulletin board. This means you can quickly access important shared folders without having to navigate through multiple steps each time.

This change will happen automatically, so there's no need for any technical adjustments or admin actions. However, it might be helpful to inform your team about this new feature so they can take advantage of the improved accessibility. Additionally, updating any internal guides or documentation to reflect this new capability could be beneficial for your organization.

For more detailed instructions on how to use shared mailboxes in Outlook, you can refer to Microsoft's support resources.

** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2024-10-16MC Last Updated06/21/2024 22:11:522024-10-16T00:32:42Z
2024-10-16MC MessagesUpdated June 21, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Microsoft Outlook for Windows and Outlook for web: Users will be able to add shared folders to their Favorites list in the top left corner of the screen. This message does not apply to Outlook for Mac or Outlook for mobile devices.
This message is associated with Microsoft 365 Roadmap ID 388913.
[When this will happen:]
Targeted Release: We will begin rolling out early October 2024 (previously early June) and expect to complete by early November 2024 (previously late July).
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out mid-November 2024 (previously mid-July) and expect to complete by early December 2024 (previously mid-August).
Updated October 15, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Microsoft Outlook for Windows and Outlook for web: Users will be able to add shared folders to their Favorites list in the top left corner of the screen. This message does not apply to Outlook for Mac or Outlook for mobile devices.
This message is associated with Microsoft 365 Roadmap ID 388913.
[When this will happen:]
Targeted Release: We will begin rolling out early November 2024 (previously early October) and expect to complete by early December 2024 (previously early November).
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out mid-December 2024 (previously mid-November) and expect to complete by early January 2025 (previously early December)
2024-10-16MC End Time01/13/2025 08:00:002025-02-17T08:00:00Z
2024-10-16MC SummaryMicrosoft Outlook will soon allow users to add shared folders to Favorites. Rollout for Targeted Release begins early October 2024, with General Availability starting mid-November 2024. This update applies to the new Outlook for Windows and web, excluding Mac and mobile versions. No admin action is required for the rollout.Microsoft Outlook will soon allow users to add shared folders to Favorites. Rollout for the new feature begins in November 2024 for Targeted Release and December 2024 for General Availability, with completion expected by January 2025. This update does not affect Outlook for Mac or mobile devices. No admin action is required for the rollout.
2024-06-22MC MessageTagNamesNew feature, User impactUpdated message, New feature, User impact
2024-06-22MC SummaryOutlook for Windows and web will soon allow adding shared folders to Favorites. Rollout begins June 2024 for Targeted Release and July 2024 for General Availability. No admin action needed; users should be informed. Learn more at Microsoft Support. Not applicable to Mac or mobile devices.Microsoft Outlook will soon allow users to add shared folders to Favorites. Rollout for Targeted Release begins early October 2024, with General Availability starting mid-November 2024. This update applies to the new Outlook for Windows and web, excluding Mac and mobile versions. No admin action is required for the rollout.
2024-06-22MC Last Updated06/08/2024 01:25:182024-06-21T22:11:52Z
2024-06-22MC MessagesComing soon for new Microsoft Outlook for Windows and Outlook for web: Users will be able to add shared folders to their Favorites list in the top left corner of the screen. This message does not apply to Outlook for Mac or Outlook for mobile devices.
This message is associated with Microsoft 365 Roadmap ID 388913.
[When this will happen:]
Targeted Release: We will begin rolling out early June 2024 and expect to complete by late July 2024.
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out mid-July 2024 and expect to complete by mid-August 2024.
Updated June 21, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Microsoft Outlook for Windows and Outlook for web: Users will be able to add shared folders to their Favorites list in the top left corner of the screen. This message does not apply to Outlook for Mac or Outlook for mobile devices.
This message is associated with Microsoft 365 Roadmap ID 388913.
[When this will happen:]
Targeted Release: We will begin rolling out early October 2024 (previously early June) and expect to complete by early November 2024 (previously late July).
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out mid-November 2024 (previously mid-July) and expect to complete by early December 2024 (previously mid-August).
2024-06-22MC TitleMicrosoft Outlook: Add shared folders to Favorites(Updated) Microsoft Outlook: Add shared folders to Favorites
2024-06-22MC End Time10/25/2024 09:00:002025-01-13T08:00:00Z

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