MC793654 – (Updated) Updates to natural language-based search in Microsoft 365 (archived)

OneDrive for Business logo

check before: 2024-07-01

Product:

Microsoft 365 Apps, Microsoft Search, OneDrive, Outlook, SharePoint, Teams

Platform:

mobile, Web, Windows Desktop, World tenant

Status:

Change type:

Admin impact, Retirement, Updated message, User impact

Links:

Details:

Summary:
Microsoft 365 is updating its search feature, phasing out some Natural Language-Based Search support by late September 2024. Users will need to rely more on keyword-based searches across various Microsoft 365 products. Tools like search filters will help users transition to this new method.

Details:
Updated September 4, 2024: We have updated the rollout timeline below. Thank you for your patience.
Microsoft 365 is upgrading its search functionality by phasing out certain aspects of Natural Language (NL)-Based Search support. However, the standard keyword-based search functionality will remain unchanged and will continue to be the primary method for accessing information within Microsoft 365 products.
[When this will happen:]
We will begin rolling this out in early July 2024 and expect to complete by late September 2024 (previously mid-August).

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:

Created:
2024-05-17

updated:
2024-09-05

Task Type

XXXXXXX ... free basic plan only

Docu to Check

XXXXXXX ... free basic plan only

MS How does it affect me

XXXXXXX ... free basic plan only

MS Preperations

XXXXXXX ... free basic plan only

MS Urgency

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

Direct effects for Operations**

Search Functionality Change
Users will struggle to find information as natural language queries will no longer work effectively, leading to frustration and decreased productivity.
   - roles: End Users, Support Staff
   - references: https://support.microsoft.com/en-us/office/updates-to-natural-language-based-search-in-microsoft-365-0c819cb0-980c-47c3-8e67-5c4fec6b6b87?preview=true

Increased Training Needs
Users will require additional training to adapt to keyword-based searches, which may lead to temporary inefficiencies and increased support requests.
   - roles: End Users, Training Coordinators
   - references: https://support.microsoft.com/en-us/office/updates-to-natural-language-based-search-in-microsoft-365-0c819cb0-980c-47c3-8e67-5c4fec6b6b87?preview=true

User Experience Degradation
The transition from natural language to keyword searches may lead to a negative user experience, as users may find it harder to express their search queries.
   - roles: End Users, UX Designers
   - references: https://support.microsoft.com/en-us/office/updates-to-natural-language-based-search-in-microsoft-365-0c819cb0-980c-47c3-8e67-5c4fec6b6b87?preview=true

Increased Search Time
Users may experience longer search times as they adjust to the new keyword-based search method, impacting overall efficiency.
   - roles: End Users, Team Leaders
   - references: https://support.microsoft.com/en-us/office/updates-to-natural-language-based-search-in-microsoft-365-0c819cb0-980c-47c3-8e67-5c4fec6b6b87?preview=true

Potential for Miscommunication
Misunderstandings may arise from the inability to use natural language queries, leading to potential miscommunication in team collaborations.
   - roles: End Users, Project Managers
   - references: https://support.microsoft.com/en-us/office/updates-to-natural-language-based-search-in-microsoft-365-0c819cb0-980c-47c3-8e67-5c4fec6b6b87?preview=true

Configutation Options**

XXXXXXX ... paid membership only

Potentional Risks**

XXXXXXX ... paid membership only

IT Security**

XXXXXXX ... paid membership only

** AI generated content. This information must be reviewed before use.

a free basic plan is required to see more details. Sign up here


A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.



change history

DatePropertyoldnew
2024-09-05MC Last Updated08/14/2024 01:20:422024-09-04T23:46:00Z
2024-09-05MC MessagesUpdated August 13, 2024: We have updated the rollout timeline below. Thank you for your patience.
Microsoft 365 is upgrading its search functionality by phasing out certain aspects of Natural Language (NL)-Based Search support. However, the standard keyword-based search functionality will remain unchanged and will continue to be the primary method for accessing information within Microsoft 365 products.
[When this will happen:]
We will begin rolling this out in early July 2024 and expect to complete by mid-August 2024 (previously late July).
Updated September 4, 2024: We have updated the rollout timeline below. Thank you for your patience.
Microsoft 365 is upgrading its search functionality by phasing out certain aspects of Natural Language (NL)-Based Search support. However, the standard keyword-based search functionality will remain unchanged and will continue to be the primary method for accessing information within Microsoft 365 products.
[When this will happen:]
We will begin rolling this out in early July 2024 and expect to complete by late September 2024 (previously mid-August).
2024-09-05MC End Time09/30/2024 09:00:002024-11-11T08:00:00Z
2024-09-05MC SummaryMicrosoft 365 is reducing support for Natural Language-Based Search in favor of keyword-based searches, starting early July 2024. Affected products include Outlook, Teams, SharePoint, OneDrive, and Microsoft Search on Bing and office.com. Users can use search filters to aid the transition.Microsoft 365 is updating its search feature, phasing out some Natural Language-Based Search support by late September 2024. Users will need to rely more on keyword-based searches across various Microsoft 365 products. Tools like search filters will help users transition to this new method.
2024-08-14MC MessagesMicrosoft 365 is upgrading its search functionality by phasing out certain aspects of Natural Language (NL)-Based Search support. However, the standard keyword-based search functionality will remain unchanged and will continue to be the primary method for accessing information within Microsoft 365 products.
[When this will happen:]
We will begin rolling this out in early July 2024 and expect to complete by late July 2024.
Updated August 13, 2024: We have updated the rollout timeline below. Thank you for your patience.
Microsoft 365 is upgrading its search functionality by phasing out certain aspects of Natural Language (NL)-Based Search support. However, the standard keyword-based search functionality will remain unchanged and will continue to be the primary method for accessing information within Microsoft 365 products.
[When this will happen:]
We will begin rolling this out in early July 2024 and expect to complete by mid-August 2024 (previously late July).
2024-08-14MC TitleUpdates to natural language-based search in Microsoft 365(Updated) Updates to natural language-based search in Microsoft 365
2024-08-14MC Last Updated05/17/2024 01:07:272024-08-14T01:20:42Z
2024-08-14MC MessageTagNamesUser impact, Admin impact, RetirementUpdated message, User impact, Admin impact, Retirement
2024-08-14MC End Time09/02/2024 09:00:002024-09-30T09:00:00Z

Last updated 3 months ago

Share to MS Teams

Login to your account

Welcome Back, We Missed You!