check before: 2024-05-16
Product:
Intune, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 suite, Windows
Platform:
Web, Windows Desktop, World tenant
Status:
Launched
Change type:
Admin impact, New feature, Updated message, User impact
Links:
Details:
Summary:
The message announces the general availability of Organizational messages in the Microsoft 365 admin center for commercial customers worldwide. IT admins must enable policy requirements, and features include central management, message creation, scheduling, targeting, and delivery reporting. The rollout is automatic, with no admin action needed before the specified date.
Details:
Updated December 3, 2024: Organizational messages is now generally available to commercial customers worldwide. Please note that your IT admins or others who work with Microsoft Intune must enable all organizational messages policy requirements.
Learn more about organizational messages general availability here: Announcing general availability of organizational messages in the Microsoft 365 admin center | Microsoft Community Hub
Learn more about setup requirements here: Organizational messages in the Microsoft 365 admin center - Microsoft 365 admin | Microsoft Learn
Coming soon for Microsoft 365 admin center: Organizational messages (preview) that will enable you to create and deliver short-form communications to people in your organization through the Microsoft products they use every day, like Microsoft Windows 11 or Microsoft 365 apps.
Important note about licenses: Organizational messages preview features will not be restricted based on the licenses held by participating tenants, authors, approvers, or message recipients. However, some organizational messages features may be restricted to particular Microsoft licenses in the future.
This message is associated with Microsoft 365 Roadmap ID 392847.
[When this will happen:]
Public Preview: We will begin rolling out early May 2024 and expect to complete by late May 2024.
General Availability (Worldwide): We will begin rolling out in mid-November 2024 and expect to complete by mid-December 2024.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2024-05-03
updated:
2024-12-04
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
Microsoft 365's new feature, Organizational Messages, allows organizations to broadcast important updates directly to employees' screens on Windows 11 or Microsoft 365 apps, ensuring effective communication without relying on emails or bulletin boards, and requires specific permissions for authors and approvers to manage the messages.
Direct effects for Operations**
Lack of Preparedness for Organizational Messages
If IT admins do not prepare for the rollout of organizational messages, there may be confusion among users regarding the new communication method, leading to missed messages and decreased engagement.
- roles: IT Admin, End User
- references: https://learn.microsoft.com/microsoft-365/admin/misc/organizational-messages-microsoft-365?view=o365-worldwide#setup-requirements, https://techcommunity.microsoft.com/blog/microsoft_365blog/announcing-general-availability-of-organizational-messages-in-the-microsoft-365-/4303367?previewMessage=true
Inadequate Message Targeting
Without proper setup and understanding of the targeting features, messages may be sent to the wrong audience, leading to irrelevant information being communicated and user frustration.
- roles: Organizational Messages Writer, End User
- references: https://learn.microsoft.com/microsoft-365/admin/misc/organizational-messages-microsoft-365?view=o365-worldwide#setup-requirements, https://aka.ms/org-messages-docs
Overwhelming Volume of Messages
If organizational messages are not managed effectively, users may receive an overwhelming number of notifications, leading to notification fatigue and decreased productivity.
- roles: IT Admin, End User
- references: https://learn.microsoft.com/microsoft-365/admin/misc/organizational-messages-microsoft-365?view=o365-worldwide#setup-requirements, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=392847
Configutation Options**
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Opportunities**
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Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-12-04 | MC Messages | Updated June 13, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for Microsoft 365 admin center: Organizational messages (preview) that will enable you to create and deliver short-form communications to people in your organization through the Microsoft products they use every day, like Microsoft Windows 11 or Microsoft 365 apps. Important note about licenses: Organizational messages preview features will not be restricted based on the licenses held by participating tenants, authors, approvers, or message recipients. However, some organizational messages features may be restricted to particular Microsoft licenses in the future. This message is associated with Microsoft 365 Roadmap ID 392847. [When this will happen:] Public Preview: We will begin rolling out early May 2024 and expect to complete by late May 2024. General Availability (Worldwide): We will begin rolling out in mid-November 2024 and expect to complete by mid-December 2024. | Updated December 3, 2024: Organizational messages is now generally available to commercial customers worldwide. Please note that your IT admins or others who work with Microsoft Intune must enable all organizational messages policy requirements.
Learn more about organizational messages general availability here: Announcing general availability of organizational messages in the Microsoft 365 admin center | Microsoft Community Hub Learn more about setup requirements here: Organizational messages in the Microsoft 365 admin center - Microsoft 365 admin | Microsoft Learn Coming soon for Microsoft 365 admin center: Organizational messages (preview) that will enable you to create and deliver short-form communications to people in your organization through the Microsoft products they use every day, like Microsoft Windows 11 or Microsoft 365 apps. Important note about licenses: Organizational messages preview features will not be restricted based on the licenses held by participating tenants, authors, approvers, or message recipients. However, some organizational messages features may be restricted to particular Microsoft licenses in the future. This message is associated with Microsoft 365 Roadmap ID 392847. [When this will happen:] Public Preview: We will begin rolling out early May 2024 and expect to complete by late May 2024. General Availability (Worldwide): We will begin rolling out in mid-November 2024 and expect to complete by mid-December 2024. |
| 2024-12-04 | MC Last Updated | 06/13/2024 23:40:57 | 2024-12-04T00:15:57Z |
| 2024-12-04 | MC prepare | To start working with organizational messages, make sure your team satisfies these requirements:
Tenant: Ensure your IT admins or others who work with Microsoft Intune enable all organizational messages policy requirements. Learn more: Prerequisites for organizational messages | Microsoft Learn Authors: Anyone in your organization who wants to create organizational messages must have one of these admin roles assigned to them in the Microsoft 365 admin center: Global Administrator Organizational Messages Writer Approvers: Anyone in your organization who will be designated as a responsible party for approving organizational messages must have one of these admin roles assigned to them in the Microsoft 365 admin center: Global Administrator Organizational Messages Approver Message recipients: Anyone in your organization who will receive organizational messages from your authors must have access to the Microsoft products in which these messages are configured to be delivered. (End users are not required to have any admin roles to receive organizational messages.) For example, a message configured to be delivered to a Windows channel, like Windows Spotlight, requires that recipients use Windows 11 Enterprise. This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify your admins about this change and update any relevant documentation as appropriate. Learn more Organizational messages in the Microsoft 365 admin center | Microsoft Learn Introducing organizational messages (preview) in the Microsoft 365 admin center https://aka.ms/organizational-messages-prereqs https://aka.ms/org-messages-blog https://aka.ms/org-messages-docs https://learn.microsoft.com/entra/identity/role-based-access-control/permissions-reference#global-administrator https://learn.microsoft.com/entra/identity/role-based-access-control/permissions-reference#organizational-messages-approver https://learn.microsoft.com/entra/identity/role-based-access-control/permissions-reference#organizational-messages-writer https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=392847 | To start working with organizational messages, make sure your team satisfies these requirements:
Tenant: Ensure your IT admins or others who work with Microsoft Intune enable all organizational messages policy requirements. Learn more: Prerequisites for organizational messages | Microsoft Learn Authors: Anyone in your organization who wants to create organizational messages must have one of these admin roles assigned to them in the Microsoft 365 admin center: Global Administrator Organizational Messages Writer Approvers: Anyone in your organization who will be designated as a responsible party for approving organizational messages must have one of these admin roles assigned to them in the Microsoft 365 admin center: Global Administrator Organizational Messages Approver Message recipients: Anyone in your organization who will receive organizational messages from your authors must have access to the Microsoft products in which these messages are configured to be delivered. (End users are not required to have any admin roles to receive organizational messages.) For example, a message configured to be delivered to a Windows channel, like Windows Spotlight, requires that recipients use Windows 11 Enterprise. This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify your admins about this change and update any relevant documentation as appropriate. Learn more Organizational messages in the Microsoft 365 admin center | Microsoft Learn Introducing organizational messages (preview) in the Microsoft 365 admin center https://aka.ms/organizational-messages-prereqs https://aka.ms/org-messages-blog https://aka.ms/org-messages-docs https://learn.microsoft.com/entra/identity/role-based-access-control/permissions-reference#global-administrator https://learn.microsoft.com/entra/identity/role-based-access-control/permissions-reference#organizational-messages-approver https://learn.microsoft.com/entra/identity/role-based-access-control/permissions-reference#organizational-messages-writer https://learn.microsoft.com/microsoft-365/admin/misc/organizational-messages-microsoft-365?view=o365-worldwide#setup-requirements https://techcommunity.microsoft.com/blog/microsoft_365blog/announcing-general-availability-of-organizational-messages-in-the-microsoft-365-/4303367?previewMessage=true https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=392847 |
| 2024-12-04 | MC Summary | The Microsoft 365 admin center will soon introduce a preview of Organizational messages, allowing creation and delivery of communications within Microsoft products. Preview features are not license-restricted, but future restrictions may apply. Rollout begins early May 2024, with full details on the Microsoft 365 Roadmap ID 392847. Preparation involves enabling policies, assigning roles to authors and approvers, and ensuring recipients have access to the delivery platforms. No admin action is required before the rollout. | The message announces the general availability of Organizational messages in the Microsoft 365 admin center for commercial customers worldwide. IT admins must enable policy requirements, and features include central management, message creation, scheduling, targeting, and delivery reporting. The rollout is automatic, with no admin action needed before the specified date. |
| 2024-06-14 | MC Messages | Coming soon for Microsoft 365 admin center: Organizational messages (preview) that will enable you to create and deliver short-form communications to people in your organization through the Microsoft products they use every day, like Microsoft Windows 11 or Microsoft 365 apps.
Important note about licenses: Organizational messages preview features will not be restricted based on the licenses held by participating tenants, authors, approvers, or message recipients. However, some organizational messages features may be restricted to particular Microsoft licenses in the future. This message is associated with Microsoft 365 Roadmap ID 392847. [When this will happen:] Public Preview: We will begin rolling out early May 2024 and expect to complete by late May 2024. General Availability (Worldwide): We will update this post when we have a specific timeline to share. | Updated June 13, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for Microsoft 365 admin center: Organizational messages (preview) that will enable you to create and deliver short-form communications to people in your organization through the Microsoft products they use every day, like Microsoft Windows 11 or Microsoft 365 apps. Important note about licenses: Organizational messages preview features will not be restricted based on the licenses held by participating tenants, authors, approvers, or message recipients. However, some organizational messages features may be restricted to particular Microsoft licenses in the future. This message is associated with Microsoft 365 Roadmap ID 392847. [When this will happen:] Public Preview: We will begin rolling out early May 2024 and expect to complete by late May 2024. General Availability (Worldwide): We will begin rolling out in mid-November 2024 and expect to complete by mid-December 2024. |
| 2024-06-14 | MC Title | Microsoft 365 admin center: Organizational messages (Preview) | (Updated) Microsoft 365 admin center: Organizational messages (Preview) |
| 2024-06-14 | MC Last Updated | 05/02/2024 20:28:11 | 2024-06-13T23:40:57Z |
| 2024-06-14 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
| 2024-06-14 | MC End Time | 09/27/2024 09:00:00 | 2025-01-27T08:00:00Z |
Last updated 6 days ago
