MC789611 – (Updated) Microsoft Teams: Message reactions in right-click menu (archived)

Product:

Teams

Platform:

US Instances, Web, World tenant

Status:

Change type:

New feature, Updated message, User impact

Links:

Details:

Summary:
Microsoft Teams will soon allow users to react to messages directly from the right-click menu. This feature will be available in Teams for web and desktop, starting with a Public Preview in early June 2024 and General Availability in mid-June 2024. No admin action is required for this update.

Details:
Updated July 22, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: In Microsoft Teams: users will be able to right-click any message and react to it directly from the right-click menu. With this rollout, we are adding reactions to the right-click menu to give users another way to react to messages. This rollout applies to Teams for the web and Teams for desktop T2.1.
[When this will happen:]
Public Preview: We will begin rolling out early June 2024 (previously late April) and expect to complete by mid-June 2024 (previously early May).
General Availability (Worldwide, GCC, GCC High, and DoD): We will begin rolling out mid-June 2024 (previously mid-May) and expect to complete by late July 2024 (previously late June).

Change Category:
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Scope:
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Release Phase:

Created:
2024-05-02

updated:
2024-07-23

Task Type

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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Pictures

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased User Engagement
- Users may engage more frequently with messages through reactions, potentially leading to higher usage of Microsoft Teams.
- Roles impacted:
- End Users (employees using Teams for communication)
- Team Leaders (who may need to monitor engagement levels)
- Potential for Increased Support Requests
- Users unfamiliar with the new feature may generate support tickets or inquiries regarding its functionality.
- Roles impacted:
- IT Support Staff (who will handle increased queries)
- IT Administrators (who may need to provide additional training or resources)

- Impact on IT Services and Dependencies
- Integration with Other Microsoft 365 Services
- The new feature may affect how Teams integrates with other Microsoft 365 applications, such as Outlook and SharePoint, especially in terms of notifications and message tracking.
- Roles impacted:
- IT Administrators (who manage integrations and dependencies)
- Project Managers (who rely on cross-platform communication)
- Documentation and Training Updates
- Existing documentation may need to be revised to include the new feature, and training sessions may be required to familiarize users with the right-click functionality.
- Roles impacted:
- Training Coordinators (who develop user training materials)
- Compliance Officers (who ensure that documentation meets organizational standards)

References:
- Microsoft Teams Updates: [Microsoft Teams Blog](https://techcommunity.microsoft.com/t5/microsoft-teams-blog/bg-p/MicrosoftTeamsBlog)
- User Engagement in Microsoft Teams: [Microsoft 365 Adoption](https://www.microsoft.com/en-us/microsoft-365/enterprise-mobility-security/enterprise-mobility-security)