MC785024 – (Updated) Microsoft Teams: Introducing slash commands in the compose box (archived)

Product:

Teams

Platform:

Mac, US Instances, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

New feature, Updated message, User impact

Links:

120469

Details:

Summary:
Microsoft Teams is introducing new slash commands for composing messages and navigating Teams, with a rollout starting mid-May 2024 for Targeted Release and mid-June 2024 for General Availability. No admin action is required, but informing users is recommended.

Details:
Updated July 22, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: New slash commands in the compose message box. These shortcuts help in composing messages, navigating in Teams, and tackling frequent tasks. This rollout applies to Teams on Desktop, Teams for the Web, and Teams for Mac.

This message is associated with Microsoft 365 Roadmap ID 120469.

[When this will happen:]
Targeted Release: We will begin rolling out mid-May 2024 and expect to complete by late May 2024.
General Availability (Worldwide, GCC, GCCH, DoD): We will begin rolling out mid-June 2024 and expect to complete by late July 2024 (previously early July).

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2024-04-25

updated:
2024-07-23

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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linked item details

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Pictures

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased User Adoption and Training Needs
- Users may require training or guidance on how to effectively use the new slash commands, leading to potential resource allocation for training sessions.
- Roles impacted: IT Trainers, Helpdesk Support, User Experience Teams.
- Reference: [Microsoft Teams Training](https://support.microsoft.com/en-us/teams)

- Potential for Increased Support Tickets
- As users adapt to the new commands, there may be an increase in support tickets related to confusion or misuse of the new features, impacting IT support workload.
- Roles impacted: IT Support Staff, System Administrators.
- Reference: [IT Support Best Practices](https://www.itproportal.com/guides/10-best-practices-for-it-support/)

- Direct Impact on IT Services
- Integration with Existing Workflows
- The introduction of slash commands may require updates to existing workflows or integrations with other applications, potentially causing temporary disruptions.
- Roles impacted: Application Developers, IT Service Managers.
- Reference: [Microsoft Teams Integration](https://docs.microsoft.com/en-us/microsoftteams/platform/overview)

- Changes in User Experience and Productivity
- The new commands could enhance user productivity but may also lead to initial frustration as users learn the new features, affecting overall service satisfaction.
- Roles impacted: User Experience Designers, IT Service Managers.
- Reference: [User Experience in IT Services](https://www.smartsheet.com/content/user-experience-it-services)