MC783213 – Update to the latest Company Portal for all platforms (archived)

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check before: 2024-07-10

Product:

Intune, Microsoft 365 Apps, Project

Platform:

Android, iOS, World tenant

Status:

Change type:

User impact, Admin impact

Links:

Details:

Summary:
All users must update to the specified minimum Company Portal app version for their platform by July 10, 2024, to maintain access. Automatic updates will handle this for most users; others must update manually. Classic Conditional Access policies need migration. Users should be notified to prepare.

Details:
As part of a planned Intune Company Portal infrastructure update, all users will be required to update to the minimum Company Portal app version listed below by July 10, 2024, or soon after, or they will no longer have access to the app. See below for the minimum version for each platform that will be required:
Windows Company Portal: version 11.2.58.0
Android Company Portal: version 5.0.5750.0
Intune app for Android Enterprise: version 23.5.3
Intune app for Android Open Source Project: version 21.12.5
iOS Company Portal: version 5.2311.1
macOS Company Portal: version 5.2401.2
Note: If you have classic Conditional Access policies, they will need to be migrated. For more details, read the blog Support tip: Migrate your classic Conditional Access policies.

Change Category:
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Scope:
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Release Phase:

Created:
2024-04-23

updated:
2024-08-10

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Potential service disruptions if users do not update the Company Portal app by the deadline.
- Role Impacted: IT Operations Team
- Dependency: Access to Microsoft 365 services may be interrupted for users with outdated versions.
- Increased workload for IT administrators to assist users who fail to update manually.
- Role Impacted: IT Support Staff
- Dependency: Helpdesk systems may experience higher ticket volumes, affecting response times.

- Direct Impact on IT Services
- Migration of classic Conditional Access policies may lead to temporary unavailability of certain services during the transition.
- Role Impacted: Security and Compliance Team
- Dependency: Other security services relying on Conditional Access may be affected, leading to potential access issues.
- Compatibility issues with other applications that rely on the Company Portal for authentication and access.
- Role Impacted: Application Development Team
- Dependency: Applications integrated with Intune may experience disruptions if users are on unsupported versions.

- Direct Impact on IT Users
- Users who do not update the app may lose access to critical resources, impacting productivity.
- Role Impacted: End Users (All Departments)
- Dependency: Access to corporate resources, including email and file sharing, may be hindered.
- Users with manual update requirements may experience confusion or frustration, leading to decreased morale.
- Role Impacted: All Employees
- Dependency: User training and communication efforts may need to be ramped up to ensure understanding of the update process.

References:
- Microsoft Intune Documentation: [Migrate your classic Conditional Access policies](https://aka.ms/Intune/migrate-classic-CA)
- Microsoft Intune User Help: [Install a new version of the Company Portal app](https://learn.microsoft.com/mem/intune/user-help/install-a-new-version-of-the-company-portal-app)

Opportunities**

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Potentional Risks**

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** AI generated content. This information is not reliable.

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Last updated 2 months ago

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