check before: 2024-05-02
Product:
Microsoft 365 admin center, Microsoft 365 Apps, Teams
Platform:
Android, iOS, mobile, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
New feature, Updated message, User impact
Links:
Details:
Summary:
Microsoft Teams will support apps in group chats with external users starting mid-May 2024. The rollout includes Teams for web, desktop, and mobile. Group chat hosts can add apps, but external users can't manage them. Existing access policies will apply, and organizations can opt out if desired.
Details:
Updated July 10, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for Microsoft Teams: We're delighted to announce the upcoming release of support for apps in group chats with external users from outside your organization, fostering improved collaboration, interactivity, and productivity. This rollout applies to Teams for web, Teams for desktop, and Teams Mobile (Android and iOS).
This message is associated with Microsoft 365 Roadmap ID 391640.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-May 2024 and expect to complete by late July 2024 (previously late June).
Change Category:
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Scope:
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Release Phase:
Standard Release
Created:
2024-04-18
updated:
2024-08-10
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Direct effects for Operations**
- Direct Impact on IT Operations
- Increased complexity in managing external access policies
- Role Impacted: IT Administrators
- Dependencies: Existing access policies and configurations in the Teams admin center will need to be reviewed and potentially updated to accommodate the new feature.
- Potential for increased support tickets related to app usage in group chats
- Role Impacted: IT Support Staff
- Dependencies: User training and documentation may need to be updated to assist users in navigating the new functionality.
- Direct Impact on IT Services
- Changes in data handling and privacy considerations for external users
- Role Impacted: Compliance Officers, Data Protection Officers
- Dependencies: Organizations must ensure that the app publishers' terms align with internal data protection policies, especially concerning external user interactions.
- Need for enhanced monitoring of app usage in group chats
- Role Impacted: IT Security Teams
- Dependencies: Security protocols may need to be adjusted to monitor and manage the risks associated with third-party apps used in external group chats.
- Direct Impact on IT Users
- Increased collaboration opportunities with external partners
- Role Impacted: End Users (Employees)
- Dependencies: Users will need to adapt to new workflows involving external participants and the use of apps, which may require additional training.
- Potential confusion regarding app management capabilities
- Role Impacted: End Users (Employees)
- Dependencies: Users may need clarification on their roles in managing apps within group chats, as only the host can add or manage apps, leading to possible misunderstandings.
References:
- Microsoft Teams External Access Management: [Microsoft Documentation](https://docs.microsoft.com/microsoftteams/manage-external-accessallow-or-block-domains)
- Microsoft 365 Roadmap: [Microsoft 365 Roadmap](https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=391640)
Opportunities**
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Potentional Risks**
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Data Protection**
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Hypothetical Work Council Statement**
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DPIA Draft**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-08-08 | MC Feature Ring | Standard Release | |
| 2024-08-08 | MC Feature Status | 391640
All, Launched, StandardRelease Android, Launched, StandardRelease Desktop, Launched, StandardRelease iOS, Launched, StandardRelease Web, Launched, StandardRelease | Launched |
| 2024-07-11 | MC Last Updated | 06/28/2024 20:48:04 | 2024-07-10T15:43:43Z |
| 2024-07-11 | MC Messages | Updated June 28, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for Microsoft Teams: We’re delighted to announce the upcoming release of support for apps in group chats with external users from outside your organization, fostering improved collaboration, interactivity, and productivity. This rollout applies to Teams for web, Teams for desktop, and Teams Mobile (Android and iOS). This message is associated with Microsoft 365 Roadmap ID 391640. [When this will happen:] General Availability (Worldwide): We will begin rolling out mid-May 2024 and expect to complete by late June 2024 (previously mid-June). | Updated July 10, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for Microsoft Teams: We’re delighted to announce the upcoming release of support for apps in group chats with external users from outside your organization, fostering improved collaboration, interactivity, and productivity. This rollout applies to Teams for web, Teams for desktop, and Teams Mobile (Android and iOS). This message is associated with Microsoft 365 Roadmap ID 391640. [When this will happen:] General Availability (Worldwide): We will begin rolling out mid-May 2024 and expect to complete by late July 2024 (previously late June). |
| 2024-07-11 | MC End Time | 07/26/2024 09:00:00 | 2024-09-02T09:00:00Z |
| 2024-06-29 | MC Messages | Updated June 6, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for Microsoft Teams: We’re delighted to announce the upcoming release of support for apps in group chats with external users from outside your organization, fostering improved collaboration, interactivity, and productivity. This rollout applies to Teams for web, Teams for desktop, and Teams Mobile (Android and iOS). This message is associated with Microsoft 365 Roadmap ID 391640. [When this will happen:] General Availability (Worldwide): We will begin rolling out mid-May 2024 and expect to complete by mid-June 2024 (previously late May). | Updated June 28, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for Microsoft Teams: We’re delighted to announce the upcoming release of support for apps in group chats with external users from outside your organization, fostering improved collaboration, interactivity, and productivity. This rollout applies to Teams for web, Teams for desktop, and Teams Mobile (Android and iOS). This message is associated with Microsoft 365 Roadmap ID 391640. [When this will happen:] General Availability (Worldwide): We will begin rolling out mid-May 2024 and expect to complete by late June 2024 (previously mid-June). |
| 2024-06-29 | MC Last Updated | 06/07/2024 01:21:37 | 2024-06-28T20:48:04Z |
| 2024-06-07 | MC Messages | Coming soon for Microsoft Teams: We’re delighted to announce the upcoming release of support for apps in group chats with external users from outside your organization, fostering improved collaboration, interactivity, and productivity. This rollout applies to Teams for web, Teams for desktop, and Teams Mobile (Android and iOS).
This message is associated with Microsoft 365 Roadmap ID 391640. [When this will happen:] General Availability (Worldwide): We will begin rolling out mid-May 2024 and expect to complete by late May 2024. | Updated June 6, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for Microsoft Teams: We’re delighted to announce the upcoming release of support for apps in group chats with external users from outside your organization, fostering improved collaboration, interactivity, and productivity. This rollout applies to Teams for web, Teams for desktop, and Teams Mobile (Android and iOS). This message is associated with Microsoft 365 Roadmap ID 391640. [When this will happen:] General Availability (Worldwide): We will begin rolling out mid-May 2024 and expect to complete by mid-June 2024 (previously late May). |
| 2024-06-07 | MC Title | Microsoft Teams: Apps now supported in group chats with external users | (Updated) Microsoft Teams: Apps now supported in group chats with external users |
| 2024-06-07 | MC Last Updated | 04/18/2024 02:26:56 | 2024-06-07T01:21:37Z |
| 2024-06-07 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
Last updated 1 month ago
