MC716386 – (Updated) Microsoft Viva Connections: Scoped search in New Teams (archived)

Product:

Microsoft Viva, Microsoft Viva Connections, Teams

Platform:

US Instances, Web, World tenant

Status:

Change type:

Feature update, Updated message, User impact

Links:

Details:

Summary:
Microsoft is rolling out scoped search to New Teams for the Viva Connections app, with no change for those using Classic Teams. The rollout will begin in February 2024 and complete by July 2024. The search box text will display "Search in Viva Connections" and workplace search will be available. No action is needed to prepare for this rollout if using New Teams.

Details:
Updated June 6, 2024: We have updated the rollout timeline below for GCC High. Thank you for your patience.
In 2023, we introduced scoped search for the Microsoft Viva Connections app in what is now Microsoft Classic Teams. Now we are rolling out scoped search to New Teams.
If you are using Classic Teams, there is no change for your organization.
[When this will happen:]

Targeted Release: We will begin rolling out late February 2024 and expect to complete by early March 2024.
Standard Release: We will begin rolling out early March 2024 and expect to complete by late March 2024.
GCC: We will begin rolling out mid-April 2024 and expect to complete by late April 2024.
GCC High: We will begin rolling out mid-May 2024 and expect to complete by early July 2024 (previously late May).

Change Category:
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Scope:
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Release Phase:

Created:
2024-02-16

updated:
2024-08-10

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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Direct effects for Operations**

- Direct Impact on IT Operations
- Potential increase in support tickets related to user confusion or issues with the new scoped search functionality.
- Roles impacted: IT Support Staff, Help Desk Technicians
- Need for monitoring and adjusting system performance metrics post-rollout to ensure that the new search feature does not negatively impact overall Teams performance.
- Roles impacted: IT Operations Managers, System Administrators
- Requirement for updates to existing IT documentation and knowledge bases to include information about the new scoped search feature.
- Roles impacted: IT Documentation Specialists, IT Trainers

- Direct Impact on IT Services
- Integration challenges with existing services that rely on search functionality, potentially leading to temporary service disruptions.
- Roles impacted: Service Integration Managers, Application Developers
- Changes in user experience may necessitate updates to training materials and onboarding processes for new users.
- Roles impacted: Training Coordinators, User Experience Designers
- Possible need for additional resources to handle increased user training sessions or workshops focused on the new search capabilities.
- Roles impacted: IT Trainers, Change Management Specialists

- Direct Impact on IT Users
- Users may experience a learning curve with the new scoped search feature, leading to initial productivity loss as they adapt.
- Roles impacted: All end-users, particularly those heavily reliant on search functions (e.g., Project Managers, Team Leaders)
- Users may encounter issues if they are unaware of the changes, leading to frustration and decreased satisfaction with the Teams platform.
- Roles impacted: All end-users, particularly those in customer-facing roles
- Potential for miscommunication or misinformation if users are not adequately informed about the changes, leading to inconsistent usage of the Teams platform.
- Roles impacted: All end-users, particularly those in communication roles (e.g., Marketing, Sales)

References:
- Microsoft 365 Blog: [Microsoft Viva Connections](https://www.microsoft.com/en-us/microsoft-365/blog/2023/06/06/introducing-scoped-search-in-new-teams-for-viva-connections/)
- Microsoft Teams Documentation: [New Teams Features](https://docs.microsoft.com/en-us/microsoftteams/new-teams-features)

Opportunities**

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Potentional Risks**

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