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MC696167 – (Updated) Outlook: Choose how many days of emails sync to your iOS or Android device for offline usage

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*For this entry exists the more relevant or more recent entry MC798682

check before: 2023-12-21

Product:

Exchange, Microsoft 365 Apps, Outlook

Platform:

Android, iOS, mobile, Online, World tenant

Status:

Rolling out

Change type:

Feature update, Updated message, User impact

Details:

Summary:
Outlook now allows users to select the number of days to sync emails for offline access on iOS or Android devices. Refer to MC798682 for updates. Emails and attachments are stored as cache, and users cannot choose the storage location. This change offers users more control and offline access flexibility. Microsoft 365 Roadmap ID: 189809. Organizations should update training accordingly, with a current 90-day sync limit.

Details:
Updated July 22, 2024: Moving forward please refer to MC798682 for updated information. You can safely disregard this post.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline.
Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter.
This message is associated with Microsoft 365 Roadmap ID: 189809

[When this will happen:]
Moving forward please refer to MC798682.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:
General Availability

Created:
2023-12-07

updated:
2024-07-23

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changes*

DatePropertyoldnew
2024-07-23MC Last Updated07/05/2024 19:43:192024-07-23T00:40:15Z
2024-07-23MC MessagesUpdated July 5, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline.
Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter.
This message is associated with Microsoft 365 Roadmap ID: 189809

Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024.

Worldwide: We will begin rolling out late May 2024 (previously mid-May) and expect to complete by early July 2024 (previously late June).
Updated July 22, 2024: Moving forward please refer to MC798682 for updated information. You can safely disregard this post.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline.
Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter.
This message is associated with Microsoft 365 Roadmap ID: 189809

[When this will happen:]
Moving forward please refer to MC798682.
2024-07-23MC End Time08/12/2024 09:00:002024-07-26T09:00:00Z
2024-07-23MC SummaryOutlook update allows users to select the number of days to sync emails for offline access on iOS or Android devices. The rollout timeline has been updated, with worldwide now beginning in late May 2024. This change offers users more control and requires updates to training and documentation. Microsoft 365 Roadmap ID: 189809.Outlook now allows users to select the number of days to sync emails for offline access on iOS or Android devices. Refer to MC798682 for updates. Emails and attachments are stored as cache, and users cannot choose the storage location. This change offers users more control and offline access flexibility. Microsoft 365 Roadmap ID: 189809. Organizations should update training accordingly, with a current 90-day sync limit.
2024-07-06MC Last Updated05/24/2024 19:44:112024-07-05T19:43:19Z
2024-07-06MC MessagesUpdated May 24, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline.
Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter.
This message is associated with Microsoft 365 Roadmap ID: 189809

Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024.

Worldwide: We will begin rolling out late May 2024 (previously mid-May) and expect to complete by late June 2024 (previously mid-June).
Updated July 5, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline.
Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter.
This message is associated with Microsoft 365 Roadmap ID: 189809

Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024.

Worldwide: We will begin rolling out late May 2024 (previously mid-May) and expect to complete by early July 2024 (previously late June).
2024-07-06MC End Time07/29/2024 09:00:002024-08-12T09:00:00Z
2024-05-25MC MessagesUpdated April 23, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline.
Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter.
This message is associated with Microsoft 365 Roadmap ID: 189809

Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024.

Standard Release: We will begin rolling out mid-May 2024 (previously late March) and expect to complete by mid-June 2024 (previously mid-April).
Updated May 24, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline.
Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter.
This message is associated with Microsoft 365 Roadmap ID: 189809

Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024.

Worldwide: We will begin rolling out late May 2024 (previously mid-May) and expect to complete by late June 2024 (previously mid-June).
2024-05-25MC Last Updated04/23/2024 20:48:042024-05-24T19:44:11Z
2024-05-25MC SummaryOutlook update allows users to select the number of days to sync emails for offline access on iOS or Android devices. The rollout timeline has been updated, with Standard Release now beginning in mid-May 2024. This change offers users more control and requires updates to training and documentation. Microsoft 365 Roadmap ID: 189809.Outlook update allows users to select the number of days to sync emails for offline access on iOS or Android devices. The rollout timeline has been updated, with worldwide now beginning in late May 2024. This change offers users more control and requires updates to training and documentation. Microsoft 365 Roadmap ID: 189809.
2024-04-24MC MessagesUpdated January 19, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline.
Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter.
This message is associated with Microsoft 365 Roadmap ID: 189809

Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024.

Standard Release: We will begin rolling out late March 2024 (previously mid-January) and expect to complete by mid-April 2024 (previously mid-February).
Updated April 23, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline.
Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter.
This message is associated with Microsoft 365 Roadmap ID: 189809

Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024.

Standard Release: We will begin rolling out mid-May 2024 (previously late March) and expect to complete by mid-June 2024 (previously mid-April).
2024-04-24MC TitleOutlook: Choose how many days of emails sync to your iOS or Android device for offline usage(Updated) Outlook: Choose how many days of emails sync to your iOS or Android device for offline usage
2024-04-24MC End Time06/03/2024 09:00:002024-07-29T09:00:00Z
2024-04-24MC Last Updated01/19/2024 06:32:072024-04-23T20:48:04Z
2024-04-24MC SummaryOutlook update allows users to select the number of days to sync emails for offline access on iOS or Android devices. The rollout timeline has been updated, with Standard Release now beginning in mid-May 2024. This change offers users more control and requires updates to training and documentation. Microsoft 365 Roadmap ID: 189809.
2024-01-19MC Last Updated12/15/2023 23:08:042024-01-19T06:32:07Z
2024-01-19MC MessagesUpdated December 15, 2023: We have updated the content below to show as intended.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline.
Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter.
This message is associated with Microsoft 365 Roadmap ID: 189809

Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024.

Standard Release: We will begin rolling out mid-January 2024 and expect to complete by mid-February 2024.
Updated January 19, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline.
Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter.
This message is associated with Microsoft 365 Roadmap ID: 189809

Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024.

Standard Release: We will begin rolling out late March 2024 (previously mid-January) and expect to complete by mid-April 2024 (previously mid-February).
2024-01-19MC End Time03/18/2024 08:00:002024-06-03T09:00:00Z
2023-12-16MC MessagesWith the new sync window, you can choose how many days' worth of emails and attachments you want to download to your iOS or Android device so you can always access them even while offline.
This message is associated with Microsoft 365 Roadmap ID: 189809

Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024.

Standard Release: We will begin rolling out mid-January 2024 and expect to complete by mid-February 2024.
Updated December 15, 2023: We have updated the content below to show as intended.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline.
Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter.
This message is associated with Microsoft 365 Roadmap ID: 189809

Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024.

Standard Release: We will begin rolling out mid-January 2024 and expect to complete by mid-February 2024.
2023-12-16MC MessageTagNamesFeature update, User impactUpdated message, Feature update, User impact
2023-12-16MC How AffectThis change will give you more control over what messages and attachments are being saved to your device. By choosing sync settings that better accommodate your necessities, you can use Outlook Mobile even while you're not connected to your cellular data or Wi-Fi.
iOS:

Android
This change will give users more control over what messages and attachments are being saved to their device. By choosing sync settings that better accommodate their necessities, they can use Outlook Mobile even while they're not connected to their cellular data or Wi-Fi.
iOS:

Android
2023-12-16MC Last Updated12/07/2023 01:53:342023-12-15T23:08:04Z
2023-12-16MC prepareBe aware of how many days you'd prefer to sync to your device; we currently provide a 90-day limit.
https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=189809
Update training and documentation as appropriate so users can determine how many days they'd prefer to sync to their device; we currently provide a 90-day limit.
https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=189809

*starting April 2022

Last updated 4 hours ago

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