*For this entry exists the more relevant or more recent entry MC798682
check before: 2023-12-21
Product:
Exchange, Microsoft 365 Apps, Outlook
Platform:
Android, iOS, mobile, Online, World tenant
Status:
Rolling out
Change type:
Feature update, Updated message, User impact
Details:
Summary:
Outlook now allows users to select the number of days to sync emails for offline access on iOS or Android devices. Refer to MC798682 for updates. Emails and attachments are stored as cache, and users cannot choose the storage location. This change offers users more control and offline access flexibility. Microsoft 365 Roadmap ID: 189809. Organizations should update training accordingly, with a current 90-day sync limit.
Details:
Updated July 22, 2024: Moving forward please refer to MC798682 for updated information. You can safely disregard this post.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline.
Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter.
This message is associated with Microsoft 365 Roadmap ID: 189809
[When this will happen:]
Moving forward please refer to MC798682.
Change Category:
XXXXXXX ...
Scope:
XXXXXXX ...
Release Phase:
General Availability
Created:
2023-12-07
updated:
2024-07-23
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changes*
| Date | Property | old | new |
| 2024-07-23 | MC Last Updated | 07/05/2024 19:43:19 | 2024-07-23T00:40:15Z |
| 2024-07-23 | MC Messages | Updated July 5, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline. Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter. This message is associated with Microsoft 365 Roadmap ID: 189809 Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024. Worldwide: We will begin rolling out late May 2024 (previously mid-May) and expect to complete by early July 2024 (previously late June). | Updated July 22, 2024: Moving forward please refer to MC798682 for updated information. You can safely disregard this post.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline. Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter. This message is associated with Microsoft 365 Roadmap ID: 189809 [When this will happen:] Moving forward please refer to MC798682. |
| 2024-07-23 | MC End Time | 08/12/2024 09:00:00 | 2024-07-26T09:00:00Z |
| 2024-07-23 | MC Summary | Outlook update allows users to select the number of days to sync emails for offline access on iOS or Android devices. The rollout timeline has been updated, with worldwide now beginning in late May 2024. This change offers users more control and requires updates to training and documentation. Microsoft 365 Roadmap ID: 189809. | Outlook now allows users to select the number of days to sync emails for offline access on iOS or Android devices. Refer to MC798682 for updates. Emails and attachments are stored as cache, and users cannot choose the storage location. This change offers users more control and offline access flexibility. Microsoft 365 Roadmap ID: 189809. Organizations should update training accordingly, with a current 90-day sync limit. |
| 2024-07-06 | MC Last Updated | 05/24/2024 19:44:11 | 2024-07-05T19:43:19Z |
| 2024-07-06 | MC Messages | Updated May 24, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline. Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter. This message is associated with Microsoft 365 Roadmap ID: 189809 Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024. Worldwide: We will begin rolling out late May 2024 (previously mid-May) and expect to complete by late June 2024 (previously mid-June). | Updated July 5, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline. Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter. This message is associated with Microsoft 365 Roadmap ID: 189809 Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024. Worldwide: We will begin rolling out late May 2024 (previously mid-May) and expect to complete by early July 2024 (previously late June). |
| 2024-07-06 | MC End Time | 07/29/2024 09:00:00 | 2024-08-12T09:00:00Z |
| 2024-05-25 | MC Messages | Updated April 23, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline. Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter. This message is associated with Microsoft 365 Roadmap ID: 189809 Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024. Standard Release: We will begin rolling out mid-May 2024 (previously late March) and expect to complete by mid-June 2024 (previously mid-April). | Updated May 24, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline. Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter. This message is associated with Microsoft 365 Roadmap ID: 189809 Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024. Worldwide: We will begin rolling out late May 2024 (previously mid-May) and expect to complete by late June 2024 (previously mid-June). |
| 2024-05-25 | MC Last Updated | 04/23/2024 20:48:04 | 2024-05-24T19:44:11Z |
| 2024-05-25 | MC Summary | Outlook update allows users to select the number of days to sync emails for offline access on iOS or Android devices. The rollout timeline has been updated, with Standard Release now beginning in mid-May 2024. This change offers users more control and requires updates to training and documentation. Microsoft 365 Roadmap ID: 189809. | Outlook update allows users to select the number of days to sync emails for offline access on iOS or Android devices. The rollout timeline has been updated, with worldwide now beginning in late May 2024. This change offers users more control and requires updates to training and documentation. Microsoft 365 Roadmap ID: 189809. |
| 2024-04-24 | MC Messages | Updated January 19, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline. Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter. This message is associated with Microsoft 365 Roadmap ID: 189809 Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024. Standard Release: We will begin rolling out late March 2024 (previously mid-January) and expect to complete by mid-April 2024 (previously mid-February). | Updated April 23, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline. Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter. This message is associated with Microsoft 365 Roadmap ID: 189809 Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024. Standard Release: We will begin rolling out mid-May 2024 (previously late March) and expect to complete by mid-June 2024 (previously mid-April). |
| 2024-04-24 | MC Title | Outlook: Choose how many days of emails sync to your iOS or Android device for offline usage | (Updated) Outlook: Choose how many days of emails sync to your iOS or Android device for offline usage |
| 2024-04-24 | MC End Time | 06/03/2024 09:00:00 | 2024-07-29T09:00:00Z |
| 2024-04-24 | MC Last Updated | 01/19/2024 06:32:07 | 2024-04-23T20:48:04Z |
| 2024-04-24 | MC Summary | Outlook update allows users to select the number of days to sync emails for offline access on iOS or Android devices. The rollout timeline has been updated, with Standard Release now beginning in mid-May 2024. This change offers users more control and requires updates to training and documentation. Microsoft 365 Roadmap ID: 189809. | |
| 2024-01-19 | MC Last Updated | 12/15/2023 23:08:04 | 2024-01-19T06:32:07Z |
| 2024-01-19 | MC Messages | Updated December 15, 2023: We have updated the content below to show as intended.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline. Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter. This message is associated with Microsoft 365 Roadmap ID: 189809 Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024. Standard Release: We will begin rolling out mid-January 2024 and expect to complete by mid-February 2024. | Updated January 19, 2024: We have updated the rollout timeline below. Thank you for your patience.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline. Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter. This message is associated with Microsoft 365 Roadmap ID: 189809 Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024. Standard Release: We will begin rolling out late March 2024 (previously mid-January) and expect to complete by mid-April 2024 (previously mid-February). |
| 2024-01-19 | MC End Time | 03/18/2024 08:00:00 | 2024-06-03T09:00:00Z |
| 2023-12-16 | MC Messages | With the new sync window, you can choose how many days' worth of emails and attachments you want to download to your iOS or Android device so you can always access them even while offline.
This message is associated with Microsoft 365 Roadmap ID: 189809 Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024. Standard Release: We will begin rolling out mid-January 2024 and expect to complete by mid-February 2024. | Updated December 15, 2023: We have updated the content below to show as intended.
With the new sync window, users can choose how many days' worth of emails and attachments they want to download to their iOS or Android device so they can always access them even while offline. Note: The emails/attachments will be stored internally as a cache since every time a user changes their sync window (decrease) we do a clean-up of all saved data. They cannot choose the location for that matter. This message is associated with Microsoft 365 Roadmap ID: 189809 Preview: We will begin rolling out in late December 2023 and expect to complete by mid-January 2024. Standard Release: We will begin rolling out mid-January 2024 and expect to complete by mid-February 2024. |
| 2023-12-16 | MC MessageTagNames | Feature update, User impact | Updated message, Feature update, User impact |
| 2023-12-16 | MC How Affect | This change will give you more control over what messages and attachments are being saved to your device. By choosing sync settings that better accommodate your necessities, you can use Outlook Mobile even while you're not connected to your cellular data or Wi-Fi.
iOS: Android | This change will give users more control over what messages and attachments are being saved to their device. By choosing sync settings that better accommodate their necessities, they can use Outlook Mobile even while they're not connected to their cellular data or Wi-Fi.
iOS: Android |
| 2023-12-16 | MC Last Updated | 12/07/2023 01:53:34 | 2023-12-15T23:08:04Z |
| 2023-12-16 | MC prepare | Be aware of how many days you'd prefer to sync to your device; we currently provide a 90-day limit.
https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=189809 | Update training and documentation as appropriate so users can determine how many days they'd prefer to sync to their device; we currently provide a 90-day limit.
https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=189809 |
*starting April 2022
Last updated 8 months ago
