MC686281 – (Updated) New Gallery in Teams Meetings (archived)

Product:

Teams

Platform:

US Instances, Windows Desktop, World tenant

Status:

Rolling out

Change type:

Admin impact, New feature, Updated message, User impact

Links:

118467

Details:

Summary:
Microsoft Teams is introducing a new gallery view for meetings and calls, which will be the default view for users. The new gallery includes changes such as 16:9 aspect ratio participant tiles, an audio-video mixed gallery, and customization options for users. The rollout will begin in late January 2024 for Targeted Release and will be completed by late July 2024. Organizations should notify their users about this change and update any training documentation as necessary.

Details:
Updated June 6, 2024: We have updated the rollout timeline below. Thank you for your patience.
We are introducing a revamped version of the gallery in Teams meetings and calls. The new gallery will be the default view when users join their meetings, so that they can use it without the need of taking an action.
This message is associated with Microsoft 365 Roadmap ID 118467
[When this will happen:]
Targeted Release: We will begin rolling out late January 2024 (previously early January) and expect to complete by early February 2024 (previously mid-January).
Production and GCC: We will begin rolling out early July 2024 (previously mid-June) and expect to complete by mid-July 2024 (previously late February).
GCC High: We will begin rolling mid-July 2024 (previously late February) and expect to complete by late July 2024 (previously early March).
DoD: We will begin rolling out mid-July 2024 (previously late February) and expect to complete by late July 2024 (previously early March).

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
Standard Release, Targeted Release

Created:
2023-11-01

updated:
2024-08-12

Task Type

XXXXXXX ... free basic plan only

Docu to Check

XXXXXXX ... free basic plan only

MS How does it affect me

XXXXXXX ... free basic plan only

MS Preperations

XXXXXXX ... free basic plan only

MS Urgency

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

linked item details

XXXXXXX ... free basic plan only

Pictures

XXXXXXX ... free basic plan only

Direct effects for Operations**

User Experience Disruption
Users may experience confusion and frustration due to the sudden change in the default gallery view, leading to potential disruptions in meetings.
  - impacted roles: End Users, Meeting Organizers
  - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=118467

Training and Documentation Gaps
Existing training materials may become outdated, leading to a lack of understanding of the new features and functionalities, which can hinder effective use of the platform.
  - impacted roles: Trainers, Support Staff
  - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=118467

Increased Support Requests
The introduction of new features without prior preparation may lead to an increase in support requests as users seek assistance with the new gallery view.
  - impacted roles: IT Support, Help Desk Staff
  - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=118467

Opportunities**

Enhanced User Experience
The new gallery view in Teams Meetings introduces a 16:9 aspect ratio for participant tiles, providing more visibility into body language and hand gestures. It also includes customization options such as prioritizing video participants and resizing meeting room tiles, improving overall meeting experience.
  - next-steps: Notify users about the upcoming changes., Update training documentation to reflect new features., Schedule training sessions to familiarize users with the new gallery view.
  - roles: End Users, HR and Training Departments, IT Support
  - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=118467

Inclusive Representation
The audio-video mixed gallery ensures that audio-only participants share the same space as video participants, fostering inclusivity. Meeting rooms are displayed larger than individual participants to give an equivalent weight to participants joining from a meeting room.
  - next-steps: Communicate the benefits of the new mixed gallery to all users., Ensure that IT support is prepared to assist users with any issues related to the new view., Update internal communication policies to emphasize inclusivity.
  - roles: End Users, Diversity and Inclusion Teams, IT Support
  - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=118467

Improved Meeting Management
Customization options like changing gallery size, removing self-tile, and prioritizing video participants allow users to manage their meeting view according to their preferences, leading to more efficient and personalized meeting experiences.
  - next-steps: Provide detailed guides on how to use the new customization features., Encourage users to explore and utilize these features during meetings., Collect user feedback to identify any additional training needs or feature improvements.
  - roles: End Users, Meeting Organizers, IT Support
  - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=118467

Potentional Risks**

XXXXXXX ... paid membership only

IT Security**

XXXXXXX ... paid membership only