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MC536885 – (Updated) Changes in Normalization (archived)

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check before: 2023-04-18

Product:

Teams

Platform:

Web, World tenant

Status:

Change type:

Admin impact, Feature update, Updated message

Links:

Details:

Updated November 2, 2023: Based on customer feedback we will not be moving forward with this change at this time. You can safely disregard this message. Thank you for your feedback.
Stopping normalization on number that starts with plus sign (+)
Normalization in Microsoft Teams was not designed to do normalization when the phone number starts with plus sign (+) as documented, but we've never enforced this in the Teams desktop or Web client. We are planning to enforce this in the future but for now we recommend avoiding this pattern.
We are making this change to align with our Calling Service, other Teams services, Azure Communication Services SDKs, and other Microsoft services. Numbers that start with a plus sign (+) will not pass through any normalization rules.

Translated numbers that do not start with a plus sign (+), will pass through normalization rules more than once. Please see Create and manage dial plans for more information.
[When this will happen:]
We will not be moving forward with this change at this time.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:

Created:
2023-04-04

updated:
2023-11-03

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changes*

DatePropertyoldnew
2023-11-03MC MessagesUpdated August 2, 2023: We have updated the rollout timeline below. Thank you for your patience.
Stopping normalization on number that starts with plus sign (+)
Normalization in Microsoft Teams was not designed to do normalization when the phone number starts with plus sign (+) as documented, but we've never enforced this in the Teams desktop or Web client. We are planning to enforce this in the future but for now we recommend avoiding this pattern.
We are making this change to align with our Calling Service, other Teams services, Azure Communication Services SDKs, and other Microsoft services. Numbers that start with a plus sign (+) will not pass through any normalization rules.

Translated numbers that do not start with a plus sign (+), will pass through normalization rules more than once. Please see Create and manage dial plans for more information.
[When this will happen:]
Standard Release: We will begin rolling out mid-October 2023 (previously mid-July) and expect to complete by late October 2023 (previously late August).
Updated November 2, 2023: Based on customer feedback we will not be moving forward with this change at this time. You can safely disregard this message. Thank you for your feedback.
Stopping normalization on number that starts with plus sign (+)
Normalization in Microsoft Teams was not designed to do normalization when the phone number starts with plus sign (+) as documented, but we've never enforced this in the Teams desktop or Web client. We are planning to enforce this in the future but for now we recommend avoiding this pattern.
We are making this change to align with our Calling Service, other Teams services, Azure Communication Services SDKs, and other Microsoft services. Numbers that start with a plus sign (+) will not pass through any normalization rules.

Translated numbers that do not start with a plus sign (+), will pass through normalization rules more than once. Please see Create and manage dial plans for more information.
[When this will happen:]
We will not be moving forward with this change at this time.
2023-11-03MC Last Updated08/02/2023 19:18:492023-11-02T21:49:16Z
2023-08-03MC Last Updated06/07/2023 20:26:092023-08-02T19:18:49Z
2023-08-03MC MessagesUpdated June 7, 2023: We have updated the content below for clarity. Thank you for your patience.
Stopping normalization on number that starts with plus sign (+)
Normalization in Microsoft Teams was not designed to do normalization when the phone number starts with plus sign (+) as documented, but we've never enforced this in the Teams desktop or Web client. We are planning to enforce this in the future but for now we recommend avoiding this pattern.
We are making this change to align with our Calling Service, other Teams services, Azure Communication Services SDKs, and other Microsoft services. Numbers that start with a plus sign (+) will not pass through any normalization rules.

Translated numbers that do not start with a plus sign (+), will pass through normalization rules more than once. Please see Create and manage dial plans for more information.
[When this will happen:]
Standard Release: We will begin rolling out mid-July and expect to complete by late August.
Updated August 2, 2023: We have updated the rollout timeline below. Thank you for your patience.
Stopping normalization on number that starts with plus sign (+)
Normalization in Microsoft Teams was not designed to do normalization when the phone number starts with plus sign (+) as documented, but we've never enforced this in the Teams desktop or Web client. We are planning to enforce this in the future but for now we recommend avoiding this pattern.
We are making this change to align with our Calling Service, other Teams services, Azure Communication Services SDKs, and other Microsoft services. Numbers that start with a plus sign (+) will not pass through any normalization rules.

Translated numbers that do not start with a plus sign (+), will pass through normalization rules more than once. Please see Create and manage dial plans for more information.
[When this will happen:]
Standard Release: We will begin rolling out mid-October 2023 (previously mid-July) and expect to complete by late October 2023 (previously late August).
2023-08-03MC End Time09/29/2023 09:00:002023-11-27T08:00:00Z
2023-06-08MC prepareThere is no action needed to prepare for this change. You may want to notify your users about this change and update any relevant documentation as appropriate.There is no action needed to prepare for this change. You may want to notify your users about this change and update any relevant documentation as appropriate.
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
2023-06-08MC MessageTagNamesFeature update, Admin impactUpdated message, Feature update, Admin impact
2023-06-08MC Last Updated04/04/2023 04:44:302023-06-07T20:26:09Z
2023-06-08MC MessagesStopping normalization on number that starts with plus sign (+)
Normalization in Microsoft Teams was not designed to do normalization when the phone number starts with plus sign (+) as documented, but we've never enforced this in the Teams desktop or Web client. We are planning to enforce this in the future but for now we recommend avoiding this pattern.
We are making this change to align with our Calling Service, other Teams services, Azure Communication Services SDKs, and other Microsoft services. Numbers that start with a plus sign (+) will not pass through any normalization rules.

Translated numbers that do not start with a plus sign (+), will pass through normalization rules more than once. Please see :https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans for more information
[When this will happen:]
Standard Release: We will begin rolling out mid-July and expect to complete by late August.
Updated June 7, 2023: We have updated the content below for clarity. Thank you for your patience.
Stopping normalization on number that starts with plus sign (+)
Normalization in Microsoft Teams was not designed to do normalization when the phone number starts with plus sign (+) as documented, but we've never enforced this in the Teams desktop or Web client. We are planning to enforce this in the future but for now we recommend avoiding this pattern.
We are making this change to align with our Calling Service, other Teams services, Azure Communication Services SDKs, and other Microsoft services. Numbers that start with a plus sign (+) will not pass through any normalization rules.

Translated numbers that do not start with a plus sign (+), will pass through normalization rules more than once. Please see Create and manage dial plans for more information.
[When this will happen:]
Standard Release: We will begin rolling out mid-July and expect to complete by late August.
2023-06-08MC TitleChanges in Normalization(Updated) Changes in Normalization
2023-06-08MC How AffectNo one gets impacted immediately. We are letting you know to make you prepare for this change. If you have dial plan policies that has a pattern to match the phone number that starts with plus sign (+) or you rely on the number that starts with plus sign (+) to be translated, you have to adjust your dial plan policies.There is no immediate impact. We are letting you know, so you can prepare for this change. If you are relying on dial plan policies to translate numbers dialed starting with a +, those rules will no longer work. You will need to instruct your end users to either dial the correct E.164 number starting with a +, or dial numbers without a + to match dial plan policies.

*starting April 2022

Last updated 8 months ago

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