MC387038 – (Updated) Call control with bluetooth headsets and speakerphones

Microsoft Teams logo

check before: 2022-06-14

Product:

Teams, Windows

Platform:

Mac, US Instances, Windows Desktop, World tenant

Status:

Rolling out

Change type:

New feature, Updated message, User impact

Links:

84309

Details:

Updated September 7, 2022: We have updated the timeline and provided additional details for clarity. Thank you for your patience.
This new feature allows users to use the buttons on Bluetooth headsets, speakerphones or certified devices that don't require a USB dongle to answer, end and even mute calls.
Note: This feature supports both Windows 10 and Windows 11. Mac support will be upcoming in first half of 2023.
This message is associated with Microsoft 365 Roadmap ID: 84309.
[When this will happen:]
Public preview: began rolling out in mid-March but support was limited to Windows 10.
Standard and GCC: will begin rolling out in late August (previously late July) with support for Windows 11. Support for Windows 10 versions above 1803 (April 2018) will be enabled late September.
GCC-H: will begin rolling out in late July and be complete in late September (previously late August) for Windows 10 and late October (previously late August) for Windows 11.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:
General Availability, Preview

Created:
2022-05-31

updated:
2022-09-08

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changes*

DatePropertyoldnew
2022-09-08MC Last Updated06/23/2022 21:58:202022-09-08T01:49:59Z
2022-09-08MC MessagesUpdated June 23, 2022: We have updated the timeline and provided additional details for clarity. Thank you for your patience.
This new feature allows users to use the buttons on Bluetooth headsets, speakerphones or certified devices that don't require a USB dongle to answer, end and even mute calls.
Note: This feature supports both Windows 10 and Windows 11. Mac support will be upcoming in first half of 2023.
This message is associated with Microsoft 365 Roadmap ID: 84309.
[When this will happen:]
Public preview: began rolling out in mid-March but support was limited to Windows 10.
Standard and GCC: will begin rolling out in late July (previously late June) and be complete in mid-August (previously late July) with support for both Windows 10 and Windows 11.
GCC-H: will begin rolling out in late July and be complete in late August with support for both Windows 10 and Windows 11.
Updated September 7, 2022: We have updated the timeline and provided additional details for clarity. Thank you for your patience.
This new feature allows users to use the buttons on Bluetooth headsets, speakerphones or certified devices that don't require a USB dongle to answer, end and even mute calls.
Note: This feature supports both Windows 10 and Windows 11. Mac support will be upcoming in first half of 2023.
This message is associated with Microsoft 365 Roadmap ID: 84309.
[When this will happen:]
Public preview: began rolling out in mid-March but support was limited to Windows 10.
Standard and GCC: will begin rolling out in late August (previously late July) with support for Windows 11. Support for Windows 10 versions above 1803 (April 2018) will be enabled late September.
GCC-H: will begin rolling out in late July and be complete in late September (previously late August) for Windows 10 and late October (previously late August) for Windows 11.
2022-09-08MC End Time09/30/2022 09:00:002022-11-30T08:00:00Z
2022-08-27MC prepareYou might want to notify your users about this change and update your training and documentation as appropriate. Watch for announcements soon about full certification for native Bluetooth headsets which will validate device performance for things like audio quality, and Teams button support.
https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=84309
You might want to notify your users about this change and update your training and documentation as appropriate. Watch for announcements soon about full certification for native Bluetooth headsets which will validate device performance for things like audio quality, and Teams button support.
ps://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=84309
2022-06-24MC MessageTagNamesNew feature, User impactUpdated message, New feature, User impact
2022-06-24MC Last Updated05/31/2022 18:37:262022-06-23T21:58:20Z
2022-06-24MC MessagesThis new feature allows users to use the buttons on Bluetooth headsets, speakerphones or certified devices that don't require a USB dongle to answer, end and even mute calls.
Note: This feature supports both Windows 10 and Windows 11. Mac support will be upcoming later this year to early 2023.
This message is associated with Microsoft 365 Roadmap ID: 84309.
[When this will happen:]
Public preview: began rolling out in mid-March but support was limited to Windows 10.
Standard and GCC: will begin rolling out in late June and be complete in late July with support for both Windows 10 and Windows 11.
GCC-H: will begin rolling out in late July and be complete in late August with support for both Windows 10 and Windows 11.
Updated June 23, 2022: We have updated the timeline and provided additional details for clarity. Thank you for your patience.
This new feature allows users to use the buttons on Bluetooth headsets, speakerphones or certified devices that don't require a USB dongle to answer, end and even mute calls.
Note: This feature supports both Windows 10 and Windows 11. Mac support will be upcoming in first half of 2023.
This message is associated with Microsoft 365 Roadmap ID: 84309.
[When this will happen:]
Public preview: began rolling out in mid-March but support was limited to Windows 10.
Standard and GCC: will begin rolling out in late July (previously late June) and be complete in mid-August (previously late July) with support for both Windows 10 and Windows 11.
GCC-H: will begin rolling out in late July and be complete in late August with support for both Windows 10 and Windows 11.
2022-06-24MC How AffectThis feature uses industry standard communication protocol called Hands Free Protocol (HFP) and will work with most headsets that have an answer/end call button.
If users can use the headset to answer cellular calls with their cell phone, then it indicates that the headset supports HFP and the user should be able to use it to answer calls with Teams.
Mute control leverages industry standard mechanism so will also work for most devices that support a mute button.
At this time, if a user has two or more audio devices connected to their PC, answering the call using device button is not supported (this is to avoid activating the wrong device). This limitation will be removed in upcoming updates to Windows that will allow Teams to know which device triggered the call answer action,but we do not have an estimated time at this time.
This feature uses industry standard communication protocol called Hands Free Protocol (HFP) and will work with most headsets that have an answer/end call button.
If users can use the headset to answer cellular calls with their cell phone, then it indicates that the headset supports HFP and the user should be able to use it to answer calls with Teams.
Mute control leverages industry standard mechanism so will also work for most devices that support a mute button.
Teams button support, which can be used for actions like meeting join, and raise/lower hands during meeting will only be available on certified models.
At this time, if a user has two or more audio devices connected to their PC, answering the call using device button is not supported (this is to avoid activating the wrong device). This limitation will be removed in upcoming updates to Windows that will allow Teams to know which device triggered the call answer action,but we do not have an estimated time at this time.
2022-06-24MC TitleCall control with bluetooth headsets and speakerphones(Updated) Call control with bluetooth headsets and speakerphones
2022-06-24MC End Time08/05/2022 09:00:002022-09-30T09:00:00Z

*starting April 2022

Last updated 4 weeks ago

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