MC238903 – Change coming to your Power Automate Service (archived)

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check before: 2021-02-24

Product:

Microsoft 365 admin center, Power Automate

Scope:

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Platform:

World tenant, Online

Links:

Details:

In order to provide effective support to all of our customers, Microsoft must enforce the boundaries of the different support plans that we offer. Starting in early March, we will allow customers to submit support cases for ?advisory? issues according to their support plan. As documented https://docs.microsoft.com/power-platform/admin/get-help-support#advisory-services-and-premium-support-plan here, only customers with a Professional Direct or Unified support plan (premium support plans) can file an ?advisory? support ticket. Previously, we have not differentiated between technical and advisory support in the Power Platform Admin Center and allowed admins and their users to file ?advisory? tickets without checking their support plans. Note: There is no change to the support your organization is entitled to receive.

Change Category:
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Status:

Ring:

Created:
2021-02-11

updated:
2021-03-18

Change type:
Admin impact

task type:
Stay Informed

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