check before: 2026-05-01
Product:
Copilot, Entra, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft Viva, Microsoft Viva Insights
Platform:
Online, Web, World tenant
Status:
In development
Change type:
Admin impact, New feature, Updated message, User impact
Links:
Details:
Summary:
Microsoft Viva introduces a new export feature in the Agent Dashboard for eligible users with at least 50 Copilot licenses, allowing de-identified Copilot agent usage data export for up to six months. Rollout begins late May 2026 (preview) and late September 2026 (general availability). Admins can manage or disable this feature.
Details:
Updated April 30, 2026: We have updated the content. Thank you for your patience.
[Introduction]
To support deeper analysis of Copilot agent adoption and usage across your organization, Microsoft will introduce a new export capability in the Agent Dashboard. This feature will allow eligible users to download de-identified Copilot agent usage data for analysis, helping organizations track adoption trends, optimize licensing, and support AI transformation strategies, while maintaining existing privacy and access controls. User identifiers are removed from the output.
This feature will require at least 50 Microsoft 365 Copilot licenses and will apply to the Viva Insights web app.
This message is related to Roadmap ID 560538.
[When this will happen]
Public Preview: We will begin rolling out in late May 2026 and expect to complete rollout by early June 2026.
General Availability (Worldwide): We will begin rolling out in late September 2026 (previously late July) and expect to complete rollout by early October 2026 (previously late August).
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2026-04-23
updated:
2026-05-01
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
Data Privacy Concerns
If the export feature is enabled without proper communication and training, users may inadvertently share sensitive data or misuse the de-identified data, leading to potential privacy violations.
- roles: Senior Leaders, Global Analysts
- references: https://learn.microsoft.com/viva/insights/advanced/admin/manage-settings-copilot-dashboard, https://www.microsoft.com/microsoft-365/roadmap?searchterms=560538
User Confusion
Eligible users may not understand the new export capability, leading to confusion about its purpose and how to use it effectively, which can hinder adoption.
- roles: Admin-assigned Company-level Users, Delegates
- references: https://learn.microsoft.com/viva/insights/org-team-insights/agent-dashboard, https://learn.microsoft.com/viva/insights/org-team-insights/copilot-dashboard#using-entra-id-data
" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/insights/org-team-insights/copilot-dashboard#using-entra-id-data
Increased Workload for Admins
Without preparation, admins may face an increased workload managing the new feature, including addressing user inquiries and potential issues arising from the data export.
- roles: Admins, Global Analysts
- references: https://learn.microsoft.com/viva/feature-access-management#viva-features-management, https://learn.microsoft.com/viva/insights/org-team-insights/delegate-access
Impact on User Workflows
If the feature is accessed without prior notice, it may disrupt existing workflows as users adjust to the new data export capabilities, potentially leading to inefficiencies.
- roles: Senior Leaders, Global Analysts
- references: https://learn.microsoft.com/viva/insights/org-team-insights/agent-dashboard, https://learn.microsoft.com/viva/insights/org-team-insights/copilot-dashboard#using-entra-id-data
" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/insights/org-team-insights/copilot-dashboard#using-entra-id-data
Licensing Management Issues
Organizations may face challenges in managing their Microsoft 365 Copilot licenses effectively if users do not understand the implications of the new export feature on usage metrics.
- roles: Senior Leaders, Admin-assigned Company-level Users
- references: https://learn.microsoft.com/viva/insights/org-team-insights/copilot-dashboard#using-entra-id-data, https://www.microsoft.com/microsoft-365/roadmap?searchterms=560538
Configutation Options**
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Opportunities**
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Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2026-05-01 | MC Last Updated | 04/23/2026 18:19:45 | 2026-04-30T22:52:38Z |
| 2026-05-01 | MC Messages | Updated April 23, 2026: We have updated the content. Thank you for your patience.
[Introduction] To support deeper analysis of Copilot agent adoption and usage across your organization, Microsoft will introduce a new export capability in the Agent Dashboard. This feature will allow eligible users to download de-identified Copilot agent usage data for analysis, helping organizations track adoption trends, optimize licensing, and support AI transformation strategies, while maintaining existing privacy and access controls. User identifiers are removed from the output. This feature will require at least 50 Microsoft 365 Copilot licenses and will apply to the Viva Insights web app. This message is related to Roadmap ID 560538. [When this will happen] Public Preview: We will begin rolling out in late May 2026 and expect to complete rollout by early June 2026. General Availability (Worldwide): We will begin rolling out in late July 2026 and expect to complete rollout by late August 2026. | Updated April 30, 2026: We have updated the content. Thank you for your patience.
[Introduction] To support deeper analysis of Copilot agent adoption and usage across your organization, Microsoft will introduce a new export capability in the Agent Dashboard. This feature will allow eligible users to download de-identified Copilot agent usage data for analysis, helping organizations track adoption trends, optimize licensing, and support AI transformation strategies, while maintaining existing privacy and access controls. User identifiers are removed from the output. This feature will require at least 50 Microsoft 365 Copilot licenses and will apply to the Viva Insights web app. This message is related to Roadmap ID 560538. [When this will happen] Public Preview: We will begin rolling out in late May 2026 and expect to complete rollout by early June 2026. General Availability (Worldwide): We will begin rolling out in late September 2026 (previously late July) and expect to complete rollout by early October 2026 (previously late August). |
| 2026-05-01 | MC End Time | 09/21/2026 09:00:00 | 2026-11-16T08:00:00Z |
| 2026-05-01 | MC Summary | Microsoft Viva will add an export feature in the Agent Dashboard for eligible users with at least 50 Copilot licenses to download de-identified Copilot agent usage data. Rolling out from May to August 2026, it supports analysis while maintaining privacy and can be managed via Viva Feature Access Management. | Microsoft Viva introduces a new export feature in the Agent Dashboard for eligible users with at least 50 Copilot licenses, allowing de-identified Copilot agent usage data export for up to six months. Rollout begins late May 2026 (preview) and late September 2026 (general availability). Admins can manage or disable this feature. |
| 2026-04-24 | MC prepare | No action is required to enable this feature.
If you do not want this feature enabled by default, you can disable it at the tenant or group level using Viva Feature Access Management (VFAM). Review which users have full company-level access to the Agent Dashboard. Communicate the upcoming change to eligible users so they understand the new export capability and its intended use. Learn more: Connect to the Agent Dashboard | Viva Insights | Microsoft Viva | Microsoft Learn Delegate access to the Copilot Dashboard, Agent Dashboard, and Copilot insights | Viva Insights | Microsoft Viva | Microsoft Learn Manage settings for the Microsoft Copilot Dashboard, Agent Dashboard, and Viva Insights web app | Viva Insights | Microsoft Viva | Microsoft Learn Using Entra ID data - Connect to the Microsoft Copilot Dashboard for Microsoft 365 customers | Viva Insights | Microsoft Viva | Microsoft Learn Viva features management - Control access to features in Microsoft 365 | Microsoft Viva | Microsoft Learn [Compliance considerations] No compliance considerations identified. Review as appropriate for your organization. https://learn.microsoft.com/viva/feature-access-management#viva-features-management https://learn.microsoft.com/viva/insights/advanced/admin/manage-settings-copilot-dashboard https://learn.microsoft.com/viva/insights/org-team-insights/agent-dashboard https://learn.microsoft.com/viva/insights/org-team-insights/copilot-dashboard#using-entra-id-data https://learn.microsoft.com/viva/insights/org-team-insights/delegate-access | No action is required to enable this feature.
If you do not want this feature enabled by default, you can disable it at the tenant or group level using Viva Feature Access Management (VFAM). Review which users have full company-level access to the Agent Dashboard. Communicate the upcoming change to eligible users so they understand the new export capability and its intended use. Learn more: Connect to the Agent Dashboard | Viva Insights | Microsoft Viva | Microsoft Learn Delegate access to the Copilot Dashboard, Agent Dashboard, and Copilot insights | Viva Insights | Microsoft Viva | Microsoft Learn Manage settings for the Microsoft Copilot Dashboard, Agent Dashboard, and Viva Insights web app | Viva Insights | Microsoft Viva | Microsoft Learn Using Entra ID data - Connect to the Microsoft Copilot Dashboard for Microsoft 365 customers | Viva Insights | Microsoft Viva | Microsoft Learn Viva features management - Control access to features in Microsoft 365 | Microsoft Viva | Microsoft Learn [Compliance considerations] No compliance considerations identified. Review as appropriate for your organization. https://learn.microsoft.com/viva/feature-access-management#viva-features-management https://learn.microsoft.com/viva/insights/advanced/admin/manage-settings-copilot-dashboard https://learn.microsoft.com/viva/insights/org-team-insights/agent-dashboard https://learn.microsoft.com/viva/insights/org-team-insights/copilot-dashboard#using-entra-id-data https://learn.microsoft.com/viva/insights/org-team-insights/delegate-access https://www.microsoft.com/microsoft-365/roadmap?searchterms=560538 |
| 2026-04-24 | MC Summary | Microsoft Viva will add an export feature in the Agent Dashboard for eligible users with at least 50 Copilot licenses, allowing download of de-identified Copilot agent usage data for up to six months. Rollout begins late May 2026 (preview) and late July 2026 (general availability). Admins can manage or disable this feature. | Microsoft Viva will add an export feature in the Agent Dashboard for eligible users with at least 50 Copilot licenses to download de-identified Copilot agent usage data. Rolling out from May to August 2026, it supports analysis while maintaining privacy and can be managed via Viva Feature Access Management. |
| 2026-04-24 | MC Last Updated | 04/23/2026 00:34:26 | 2026-04-23T18:19:45Z |
| 2026-04-24 | MC Messages | [Introduction]
To support deeper analysis of Copilot agent adoption and usage across your organization, Microsoft will introduce a new export capability in the Agent Dashboard. This feature will allow eligible users to download de-identified Copilot agent usage data for analysis, helping organizations track adoption trends, optimize licensing, and support AI transformation strategies, while maintaining existing privacy and access controls. User identifiers are removed from the output. This feature will require at least 50 Microsoft 365 Copilot licenses and will apply to the Viva Insights web app. [When this will happen] Public Preview: We will begin rolling out in late May 2026 and expect to complete rollout by early June 2026. General Availability (Worldwide): We will begin rolling out in late July 2026 and expect to complete rollout by late August 2026. | Updated April 23, 2026: We have updated the content. Thank you for your patience.
[Introduction] To support deeper analysis of Copilot agent adoption and usage across your organization, Microsoft will introduce a new export capability in the Agent Dashboard. This feature will allow eligible users to download de-identified Copilot agent usage data for analysis, helping organizations track adoption trends, optimize licensing, and support AI transformation strategies, while maintaining existing privacy and access controls. User identifiers are removed from the output. This feature will require at least 50 Microsoft 365 Copilot licenses and will apply to the Viva Insights web app. This message is related to Roadmap ID 560538. [When this will happen] Public Preview: We will begin rolling out in late May 2026 and expect to complete rollout by early June 2026. General Availability (Worldwide): We will begin rolling out in late July 2026 and expect to complete rollout by late August 2026. |
| 2026-04-24 | MC Platforms | Web | |
| 2026-04-24 | MC Title | Microsoft Viva - Copilot Analytics: Export agent data from the Agent Dashboard | (Updated) Microsoft Viva - Copilot Analytics: Export agent data from the Agent Dashboard |
| 2026-04-24 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
Last updated 2 weeks ago ago
