check before: 2026-04-30
Product:
Copilot, Copilot Chat, Microsoft 365 Apps, Microsoft 365 Copilot, Outlook
Platform:
Online, US Instances, World tenant
Status:
Change type:
Feature update, User impact
Links:
Details:
Summary:
Chat history in the Copilot navigation pane will be filtered by the current Copilot experience, with an option to view all chats. This change, rolling out April-May 2026, affects all Microsoft 365 users, requires no admin action, and does not impact data storage or compliance.
Details:
[Introduction]
We're updating how chat history is displayed in the Copilot navigation pane to help users stay focused and quickly resume relevant conversations. Chat history will now be scoped to the Copilot experience a user is currently working in, while still allowing access to an All chats view.
[When this will happen:]
General Availability (Worldwide): Rollout will begin late April 2026 and is expected to complete by late May 2026.
General Availability (GCC, GCCH, DoD): Rollout will begin early May 2026 and is expected to complete by late May 2026.
Change Category:
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Scope:
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Release Phase:
Created:
2026-04-04
updated:
2026-04-17
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Chat History Filtering
Users may struggle to find previous conversations if they are not aware of the new filtering mechanism, leading to confusion and potential delays in workflow.
- roles: End Users, Helpdesk Support
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-copilot-october-2023/
User Experience
The change in chat history display may disrupt users' established workflows, as they are accustomed to seeing all chats by default, potentially leading to frustration.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-copilot-october-2023/
Internal Communication
Without proper notification, helpdesk and support teams may be unprepared to assist users with questions about the new chat filtering, leading to increased support tickets and longer resolution times.
- roles: Helpdesk Support, IT Management
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-copilot-october-2023/
Configutation Options**
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Opportunities**
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Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago ago
