MC1269864 – (Updated) Microsoft Teams: New chat sections for muted and meeting chats

Product:

Teams

Platform:

Android, iOS, Mac, Online, US Instances, Web, Windows Desktop, World tenant

Status:

Feature Rollout Status Not Supported

Change type:

Admin impact, New feature, Updated message, User impact

Links:

559605

Details:

Summary:
Microsoft Teams will introduce two new chat sections—Muted chats (enabled by default) and Meeting chats (disabled by default)—to organize chats. Rollout starts early May 2026, completing by late June. Users can enable/disable and reorder these sections; no admin action or controls are required.

Details:
Updated June 10, 2026: We have updated the timeline. Thank you for your patience.
[Introduction]
Microsoft Teams is introducing two new system chat sections called Muted chats and Meeting chats. These sections allow users to organize their chat and channels list by grouping muted conversations and meeting chats into dedicated sections that users can turn on or off.
This message is associated with Microsoft 365 Roadmap ID 559605.
[When this will happen]
General Availability (Worldwide, GCC, GCC High, DoD): Rollout begins in early May 2026 and is expected to complete by late June 2026 (previously end of May).

Change Category:
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Scope:
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Release Phase:
Standard Release

Created:
2026-04-04

updated:
2026-06-11

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

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Direct effects for Operations**

User Confusion
Users may be confused by the new chat sections, leading to difficulty in locating important conversations, especially if they are not informed about the changes beforehand.
   - roles: End Users, Helpdesk Staff
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=559605

Increased Support Requests
Helpdesk staff may receive an influx of support requests related to the new chat sections, as users may not understand how to manage or utilize them effectively.
   - roles: Helpdesk Staff, IT Support
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=559605

Disruption in Workflow
Users may experience disruptions in their workflow as they adjust to the new organization of chats, potentially leading to missed messages or delayed responses.
   - roles: End Users, Team Leaders
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=559605

Reduced Productivity
The introduction of new sections without prior preparation may lead to reduced productivity as users spend time figuring out the new layout instead of focusing on their tasks.
   - roles: End Users, Project Managers
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=559605

Mismanagement of Important Chats
Important chats may be overlooked or mismanaged if users do not adjust their settings to include the new sections, leading to potential miscommunication.
   - roles: End Users, Team Leaders
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=559605

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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