check before: 2026-04-01
Product:
Copilot, Copilot Chat, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft Edge, Microsoft Viva, Microsoft Viva Insights, OneNote, Outlook
Platform:
Online, US Instances, Web, World tenant
Status:
In development
Change type:
Admin impact, New feature, Updated message, User impact
Links:
Details:
Summary:
Microsoft 365 Copilot is adding new usage metrics across apps like Copilot app, Edge, OneNote, Outlook, Word, Excel, and PowerPoint, enhancing insights in Copilot Analytics. Rollout begins mid-June 2026, is automatic for licensed users, requires no configuration, and unifies Copilot Chat reporting.
Details:
Updated June 15, 2026: We have updated the timeline. Thank you for your patience.
[Introduction]
We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics.
In parallel, Microsoft 365 Copilot Chat will unify Work and Web tabs into a single, streamlined Copilot Chat experience. As part of this change, Copilot Analytics will consolidate Copilot Chat (Work) and Copilot Chat (Web) reporting into one unified Copilot Chat metric.
This message is associated with Microsoft 365 Roadmap ID 557981.
[When this will happen]
General Availability (Worldwide): We will begin rolling out in mid-June 2026 (previously early June) and expect to complete in late June 2026 (previously mid-June).
General Availability (GCC): We will begin rolling out in mid-June 2026 (previously early June) and expect to complete in late June 2025 (previously mid-June).
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2026-03-31
updated:
2026-06-16
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Engagement Metrics
The introduction of new user engagement metrics may overwhelm users with excessive data, leading to confusion and misinterpretation of the metrics. Users may struggle to adapt to the new reporting format without prior training or documentation updates.
- roles: Data Analysts, End Users
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=557981
Unified Copilot Chat Experience
The unification of Copilot Chat reporting may disrupt existing workflows for users accustomed to the previous separate tabs, potentially leading to decreased productivity and frustration during the transition period.
- roles: Support Staff, End Users
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=557981
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2026-06-16 | MC Messages | Updated June 12, 2026: We have updated the timeline. Thank you for your patience.
[Introduction] We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. In parallel, Microsoft 365 Copilot Chat will unify Work and Web tabs into a single, streamlined Copilot Chat experience. As part of this change, Copilot Analytics will consolidate Copilot Chat (Work) and Copilot Chat (Web) reporting into one unified Copilot Chat metric. This message is associated with Microsoft 365 Roadmap ID 557981. [When this will happen] General Availability (Worldwide): We will begin rolling out in mid-June 2026 (previously early June) and expect to complete in mid-June 2026 (previously early June). General Availability (GCC): We will begin rolling out in mid-June 2026 (previously early June) and expect to complete in mid-June 2026 (previously end of June). | Updated June 15, 2026: We have updated the timeline. Thank you for your patience.
[Introduction] We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. In parallel, Microsoft 365 Copilot Chat will unify Work and Web tabs into a single, streamlined Copilot Chat experience. As part of this change, Copilot Analytics will consolidate Copilot Chat (Work) and Copilot Chat (Web) reporting into one unified Copilot Chat metric. This message is associated with Microsoft 365 Roadmap ID 557981. [When this will happen] General Availability (Worldwide): We will begin rolling out in mid-June 2026 (previously early June) and expect to complete in late June 2026 (previously mid-June). General Availability (GCC): We will begin rolling out in mid-June 2026 (previously early June) and expect to complete in late June 2025 (previously mid-June). |
| 2026-06-16 | MC Last Updated | 06/12/2026 22:52:40 | 2026-06-16T01:11:14Z |
| 2026-06-16 | MC Summary | Microsoft 365 Copilot is adding new usage metrics across apps like Copilot app, Edge, OneNote, Outlook, Word, Excel, and PowerPoint, enhancing insights in Copilot Analytics. The rollout begins mid-June 2026, is automatic for licensed users, requires no configuration, and unifies Copilot Chat reporting. | Microsoft 365 Copilot is adding new usage metrics across apps like Copilot app, Edge, OneNote, Outlook, Word, Excel, and PowerPoint, enhancing insights in Copilot Analytics. Rollout begins mid-June 2026, is automatic for licensed users, requires no configuration, and unifies Copilot Chat reporting. |
| 2026-06-13 | MC Messages | Updated May 29, 2026: We have updated the timeline. Thank you for your patience.
[Introduction] We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. In parallel, Microsoft 365 Copilot Chat will unify Work and Web tabs into a single, streamlined Copilot Chat experience. As part of this change, Copilot Analytics will consolidate Copilot Chat (Work) and Copilot Chat (Web) reporting into one unified Copilot Chat metric. This message is associated with Microsoft 365 Roadmap ID 557981. [When this will happen] General Availability (Worldwide): We will begin rolling out in early June 2026 (previously late May) and expect to complete in mid-June 2026 (previously early June). General Availability (GCC): We will begin rolling out in early June 2026 and expect to complete in end of June 2026. | Updated June 12, 2026: We have updated the timeline. Thank you for your patience.
[Introduction] We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. In parallel, Microsoft 365 Copilot Chat will unify Work and Web tabs into a single, streamlined Copilot Chat experience. As part of this change, Copilot Analytics will consolidate Copilot Chat (Work) and Copilot Chat (Web) reporting into one unified Copilot Chat metric. This message is associated with Microsoft 365 Roadmap ID 557981. [When this will happen] General Availability (Worldwide): We will begin rolling out in mid-June 2026 (previously early June) and expect to complete in mid-June 2026 (previously early June). General Availability (GCC): We will begin rolling out in mid-June 2026 (previously early June) and expect to complete in mid-June 2026 (previously end of June). |
| 2026-06-13 | MC Last Updated | 05/29/2026 21:58:05 | 2026-06-12T22:52:40Z |
| 2026-06-13 | MC Summary | Microsoft 365 Copilot Analytics will add new user engagement metrics across apps, unify Copilot Chat reporting, and expand intent-based usage tracking. Rollout begins early June 2026, with automatic enablement and no required configuration changes. Users licensed for Copilot and tenants with Copilot Analytics access are affected. | Microsoft 365 Copilot is adding new usage metrics across apps like Copilot app, Edge, OneNote, Outlook, Word, Excel, and PowerPoint, enhancing insights in Copilot Analytics. The rollout begins mid-June 2026, is automatic for licensed users, requires no configuration, and unifies Copilot Chat reporting. |
| 2026-05-30 | MC Last Updated | 05/28/2026 19:18:06 | 2026-05-29T21:58:05Z |
| 2026-05-30 | MC Messages | Updated May 28, 2026: We have updated the content and timeline. Thank you for your patience.
[Introduction] We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. In parallel, Microsoft 365 Copilot Chat will unify Work and Web tabs into a single, streamlined Copilot Chat experience. As part of this change, Copilot Analytics will consolidate Copilot Chat (Work) and Copilot Chat (Web) reporting into one unified Copilot Chat metric. This message is associated with Microsoft 365 Roadmap ID 557981. [When this will happen] General Availability (Worldwide): We will begin rolling out in early June 2026 (previously late May) and expect to complete in mid-June 2026 (previously early June). | Updated May 29, 2026: We have updated the timeline. Thank you for your patience.
[Introduction] We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. In parallel, Microsoft 365 Copilot Chat will unify Work and Web tabs into a single, streamlined Copilot Chat experience. As part of this change, Copilot Analytics will consolidate Copilot Chat (Work) and Copilot Chat (Web) reporting into one unified Copilot Chat metric. This message is associated with Microsoft 365 Roadmap ID 557981. [When this will happen] General Availability (Worldwide): We will begin rolling out in early June 2026 (previously late May) and expect to complete in mid-June 2026 (previously early June). General Availability (GCC): We will begin rolling out in early June 2026 and expect to complete in end of June 2026. |
| 2026-05-30 | MC End Time | 07/20/2026 09:00:00 | 2026-07-31T09:00:00Z |
| 2026-05-30 | MC Summary | Microsoft 365 Copilot will add new usage metrics across apps like Copilot app, Edge, OneNote, Outlook, Word, Excel, and PowerPoint, enhancing insights in Copilot Analytics. Rollout begins early June 2026, enabled automatically for licensed users with no required configuration changes. | Microsoft 365 Copilot Analytics will add new user engagement metrics across apps, unify Copilot Chat reporting, and expand intent-based usage tracking. Rollout begins early June 2026, with automatic enablement and no required configuration changes. Users licensed for Copilot and tenants with Copilot Analytics access are affected. |
| 2026-05-29 | MC Messages | Updated May 4, 2026: We have updated the content. Thank you for your patience.
[Introduction] We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. This message is associated with Microsoft 365 Roadmap ID 557981. [When this will happen] General Availability (Worldwide): We will begin rolling out in late May 2026 (previously late April) and expect to complete in early June 2026 (previously late May). | Updated May 28, 2026: We have updated the content and timeline. Thank you for your patience.
[Introduction] We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. In parallel, Microsoft 365 Copilot Chat will unify Work and Web tabs into a single, streamlined Copilot Chat experience. As part of this change, Copilot Analytics will consolidate Copilot Chat (Work) and Copilot Chat (Web) reporting into one unified Copilot Chat metric. This message is associated with Microsoft 365 Roadmap ID 557981. [When this will happen] General Availability (Worldwide): We will begin rolling out in early June 2026 (previously late May) and expect to complete in mid-June 2026 (previously early June). |
| 2026-05-29 | MC How Affect | Who is affected
This capability is available to users who are licensed for Microsoft 365 Copilot. All Microsoft 365 tenants with access to Copilot Dashboard or Copilot Analytics in Viva Insights What will happen New metrics will appear in the Copilot Dashboard and Advanced Analysis. You will be able to track Copilot usage in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote: Additional intent-based scenarios will be measured in Outlook, Word, Excel, and PowerPoint. These scenarios include suggested replies, translation, coaching, and clean data. The feature will be enabled automatically for all tenants. No configuration changes or policy updates are required. | Who is affected
This capability is available to users who are licensed for Microsoft 365 Copilot. All Microsoft 365 tenants with access to Copilot Dashboard or Copilot Analytics in Viva Insights What will happen New metrics will appear in the Copilot Dashboard and Advanced Analysis. Copilot Chat (Work) will be renamed as Copilot Chat, and Copilot Chat (web) will be renamed as Copilot Chat (legacy web). You will be able to track Copilot usage in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote: Additional intent-based scenarios will be measured in Outlook, Word, Excel, and PowerPoint. These scenarios include suggested replies, translation, coaching, and clean data. The feature will be enabled automatically for all tenants. No configuration changes or policy updates are required. |
| 2026-05-29 | MC Last Updated | 05/05/2026 00:17:42 | 2026-05-28T19:18:06Z |
| 2026-05-29 | MC End Time | 07/13/2026 09:00:00 | 2026-07-20T09:00:00Z |
| 2026-05-29 | MC Summary | Microsoft 365 Copilot will add new usage metrics across apps like Copilot app, Edge, OneNote, Outlook, Word, Excel, and PowerPoint. These metrics will appear in Copilot Dashboard and Analytics, rolling out worldwide from late May to early June 2026, enabled automatically with no required action. | Microsoft 365 Copilot will add new usage metrics across apps like Copilot app, Edge, OneNote, Outlook, Word, Excel, and PowerPoint, enhancing insights in Copilot Analytics. Rollout begins early June 2026, enabled automatically for licensed users with no required configuration changes. |
| 2026-05-05 | MC Last Updated | 04/15/2026 18:45:46 | 2026-05-05T00:17:42Z |
| 2026-05-05 | MC Messages | Updated April 15, 2026: We have updated the content. Thank you for your patience.
[Introduction] We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. This message is associated with Microsoft 365 Roadmap ID 557981. [When this will happen] General Availability (Worldwide): We will begin rolling out in late April 2026 and expect to complete in late May 2026. | Updated May 4, 2026: We have updated the content. Thank you for your patience.
[Introduction] We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. This message is associated with Microsoft 365 Roadmap ID 557981. [When this will happen] General Availability (Worldwide): We will begin rolling out in late May 2026 (previously late April) and expect to complete in early June 2026 (previously late May). |
| 2026-05-05 | MC End Time | 06/30/2026 09:00:00 | 2026-07-13T09:00:00Z |
| 2026-05-05 | MC Summary | Microsoft 365 is adding new Copilot usage metrics across apps like Microsoft 365 Copilot, Edge, OneNote, Outlook, Word, Excel, and PowerPoint. These will appear in Copilot Dashboard and Analytics, rolling out worldwide from late April to late May 2026, enabled automatically without required actions. | Microsoft 365 Copilot will add new usage metrics across apps like Copilot app, Edge, OneNote, Outlook, Word, Excel, and PowerPoint. These metrics will appear in Copilot Dashboard and Analytics, rolling out worldwide from late May to early June 2026, enabled automatically with no required action. |
| 2026-04-16 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
| 2026-04-16 | MC Summary | New Microsoft 365 Copilot metrics will be added across apps like Edge, OneNote, Outlook, Word, Excel, and PowerPoint, enhancing usage insights in Copilot Dashboard and Analytics. Rolling out worldwide from late April to late May 2026, this feature is automatic for licensed users with no required configuration changes. | Microsoft 365 is adding new Copilot usage metrics across apps like Microsoft 365 Copilot, Edge, OneNote, Outlook, Word, Excel, and PowerPoint. These will appear in Copilot Dashboard and Analytics, rolling out worldwide from late April to late May 2026, enabled automatically without required actions. |
| 2026-04-16 | MC Last Updated | 03/30/2026 23:49:49 | 2026-04-15T18:45:46Z |
| 2026-04-16 | MC Messages | [Introduction]
We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. This message is associated with Microsoft 365 Roadmap ID 557981. [When this will happen] General Availability (Worldwide): We will begin rolling out in late April 2026 and expect to complete in late May 2026. | Updated April 15, 2026: We have updated the content. Thank you for your patience.
[Introduction] We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. This message is associated with Microsoft 365 Roadmap ID 557981. [When this will happen] General Availability (Worldwide): We will begin rolling out in late April 2026 and expect to complete in late May 2026. |
| 2026-04-16 | MC Title | Microsoft 365 Copilot: Comprehensive Copilot metrics in Copilot Analytics | (Updated) Microsoft 365 Copilot: Comprehensive Copilot metrics in Copilot Analytics |
| 2026-04-16 | MC How Affect | Who is affected
This capability is available to users who are licensed for Microsoft 365 Copilot. All Microsoft 365 tenants with access to Copilot Dashboard or Copilot Analytics in Viva Insights What will happen New metrics will appear in the Copilot Dashboard and Advanced Analysis. You will be able to track Copilot usage in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote: Additional intent-based scenarios will be measured in Outlook, Word, Excel, and PowerPoint. These scenarios include suggested replies, translation, coaching, and clean data. The feature will be enabled automatically for all tenants. A rollback is available and will be managed through flight control. No configuration changes or policy updates are required. | Who is affected
This capability is available to users who are licensed for Microsoft 365 Copilot. All Microsoft 365 tenants with access to Copilot Dashboard or Copilot Analytics in Viva Insights What will happen New metrics will appear in the Copilot Dashboard and Advanced Analysis. You will be able to track Copilot usage in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote: Additional intent-based scenarios will be measured in Outlook, Word, Excel, and PowerPoint. These scenarios include suggested replies, translation, coaching, and clean data. The feature will be enabled automatically for all tenants. No configuration changes or policy updates are required. |
Last updated 1 day ago ago