MC1227085 – (Updated) Engage is retiring live events powered by Teams Live Events effective May 4th, 2026

Product:

Microsoft Graph, Microsoft Viva, Teams

Platform:

Developer, Online, Web, World tenant

Status:

Change type:

Retirement, Updated message, User impact

Links:

Details:

Summary:
Engage will retire live events powered by Teams Live Events on May 4, 2026, stopping new event scheduling then. Support for existing events continues through February 28, 2027. Organizations should transition to Engage events powered by Teams town halls and update documentation accordingly.

Details:
Updated April 30, 2026: We have updated the timeline. Thank you for your patience.
[Introduction]
Engage will retire live events powered by Teams Live Events effective May 4, 2026. Existing live events already scheduled will continue to be supported through February 28, 2027. We encourage customers to transition to events in Engage powered by Teams town halls, which offer an improved experience for large-scale digital and hybrid events.
[When this will happen:]
Effective May 4, 2026: You will no longer have the option to schedule a live event in Engage powered by Teams Live Events.
Through February 28, 2027: Engage will continue to support any live events powered by Teams Live Events that were scheduled before May 4, 2026.

Change Category:
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Scope:
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Release Phase:

Created:
2026-02-05

updated:
2026-05-01

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Loss of Scheduling Capability
Organizations will be unable to schedule new live events in Engage powered by Teams Live Events, leading to potential disruption in planned communications and events.
   - roles: Event Coordinators, IT Administrators
   - references: https://adoption.microsoft.com/customer-hub/microsoft-teams-events-readiness/

Transition to New Platform
Users will need to transition to Engage events powered by Teams town halls, which may require training and adjustment to new features, impacting user experience.
   - roles: Event Coordinators, End Users
   - references: https://learn.microsoft.com/microsoftteams/plan-town-halls

Documentation Updates
Internal documentation will need to be reviewed and updated to reflect the changes, which may lead to confusion if not done timely.
   - roles: IT Administrators, Content Managers
   - references: https://support.microsoft.com/office/organize-a-live-event-with-teams-town-hall-197dcfbb-14d8-4b8e-a038-5bc730c726d1

Support for Existing Events
While existing events will be supported until February 28, 2027, any issues during this period may lead to user dissatisfaction if not managed properly.
   - roles: Event Coordinators, IT Support
   - references: https://learn.microsoft.com/graph/cloud-communications-virtual-events-townhall-usecases

User Experience Disruption
The change may lead to a temporary disruption in user experience as users adapt to the new Teams town halls, potentially affecting engagement levels.
   - roles: End Users, Event Participants
   - references: https://learn.microsoft.com/microsoftteams/plan-town-halls

Configutation Options**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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