MC1214183 – (Updated) Purview Communication Compliance: Temporary delays in processing due to planned infrastructure migration

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check before: 2026-01-05

Product:

Purview, Purview Communication Compliance

Platform:

Online, World tenant

Status:

Change type:

Admin impact, Updated message

Links:

Details:

Summary:
Microsoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to June 15, 2026, causing temporary processing delays, intermittent errors, outdated report data, and reduced responsiveness. No data loss will occur. Admins should inform teams; no action is required.

Details:
Updated May 15, 2026: We have updated the timeline. Thank you for your patience.
[Introduction]
Microsoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to June 15, 2026, causing temporary processing delays, intermittent errors, and possible outdated report data. Although this migration is planned outside of normal business hours, some production clusters may experience higher loads, potentially causing brief delays in downstream processing. Brief delays in processing may occur during this migration, but no data will be lost.
No action is required, but admins should inform teams about these short-term impacts.
[When this will happen:]
This migration will begin January 5, 2026, and end June 15, 2026 (previously May 15).

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Created:
2026-01-07

updated:
2026-05-16

Task Type

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MS How does it affect me

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summary for non-techies**

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Direct effects for Operations**

Processing Delays
Temporary delays in processing may lead to slower updates to policy insights and aggregated counts, affecting decision-making.
   - roles: Compliance Admin, IT Manager
   - references: https://learn.microsoft.com/purview/communication-compliance

Intermittent Errors
Intermittent errors when reviewing flagged messages can disrupt the workflow of compliance reviews, leading to potential compliance risks.
   - roles: Compliance Admin, Compliance Officer
   - references: https://learn.microsoft.com/purview/communication-compliance

Outdated Report Data
Users may encounter outdated report data, which can mislead compliance assessments and reporting accuracy.
   - roles: Compliance Admin, Data Analyst
   - references: https://learn.microsoft.com/purview/communication-compliance

Configutation Options**

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Opportunities**

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Potentional Risks**

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Data Protection**

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IT Security**

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DPIA Draft**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2026-05-16MC Last Updated04/30/2026 19:41:152026-05-15T18:26:26Z
2026-05-16MC MessagesUpdated April 30, 2026: We have updated the timing of this change below. Thank you for your patience.
[Introduction]
Microsoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to April 30, 2026, causing temporary processing delays, intermittent errors, and possible outdated report data. Although this migration is planned outside of normal business hours, some production clusters may experience higher loads, potentially causing brief delays in downstream processing. Brief delays in processing may occur during this migration, but no data will be lost.
No action is required, but admins should inform teams about these short-term impacts.
[When this will happen:]
This migration will begin January 5, 2026, and end May 15, 2026 (previously April 30).
Updated May 15, 2026: We have updated the timeline. Thank you for your patience.
[Introduction]
Microsoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to June 15, 2026, causing temporary processing delays, intermittent errors, and possible outdated report data. Although this migration is planned outside of normal business hours, some production clusters may experience higher loads, potentially causing brief delays in downstream processing. Brief delays in processing may occur during this migration, but no data will be lost.
No action is required, but admins should inform teams about these short-term impacts.
[When this will happen:]
This migration will begin January 5, 2026, and end June 15, 2026 (previously May 15).
2026-05-16MC End Time06/22/2026 09:00:002026-07-20T09:00:00Z
2026-05-16MC SummaryMicrosoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to May 15, 2026, causing temporary processing delays, intermittent errors, and possible outdated report data. No data loss will occur. Admins should inform teams, but no action is required.Microsoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to June 15, 2026, causing temporary processing delays, intermittent errors, outdated report data, and reduced responsiveness. No data loss will occur. Admins should inform teams; no action is required.
2026-05-01MC Last Updated04/14/2026 20:52:412026-04-30T19:41:15Z
2026-05-01MC MessagesUpdated April 14, 2026: We have updated the timing of this change below. Thank you for your patience.
[Introduction]
Microsoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to April 30, 2026, causing temporary processing delays, intermittent errors, and possible outdated report data. Although this migration is planned outside of normal business hours, some production clusters may experience higher loads, potentially causing brief delays in downstream processing. Brief delays in processing may occur during this migration, but no data will be lost.
No action is required, but admins should inform teams about these short-term impacts.
[When this will happen:]
This migration will begin January 5, 2026, and end April 30, 2026 (previously April 15).
Updated April 30, 2026: We have updated the timing of this change below. Thank you for your patience.
[Introduction]
Microsoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to April 30, 2026, causing temporary processing delays, intermittent errors, and possible outdated report data. Although this migration is planned outside of normal business hours, some production clusters may experience higher loads, potentially causing brief delays in downstream processing. Brief delays in processing may occur during this migration, but no data will be lost.
No action is required, but admins should inform teams about these short-term impacts.
[When this will happen:]
This migration will begin January 5, 2026, and end May 15, 2026 (previously April 30).
2026-05-01MC End Time06/01/2026 09:00:002026-06-22T09:00:00Z
2026-05-01MC SummaryMicrosoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to April 30, 2026, causing temporary processing delays, intermittent errors, outdated report data, and reduced responsiveness. No data loss will occur. Admins should inform teams; no action is required.Microsoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to May 15, 2026, causing temporary processing delays, intermittent errors, and possible outdated report data. No data loss will occur. Admins should inform teams, but no action is required.
2026-04-15MC MessagesUpdated March 4, 2026: We have updated the timing of this change below. Thank you for your patience.
[Introduction]
Microsoft Purview Communication Compliance is undergoing a scheduled infrastructure upgrade. Although this migration is planned outside of normal business hours, some production clusters may experience higher loads, potentially causing brief delays in downstream processing. Brief delays in processing may occur during this migration, but no data will be lost.
[When this will happen:]
This migration will begin January 5, 2026, and end April 15, 2026 (Previously February 28, 2026).
Updated April 14, 2026: We have updated the timing of this change below. Thank you for your patience.
[Introduction]
Microsoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to April 30, 2026, causing temporary processing delays, intermittent errors, and possible outdated report data. Although this migration is planned outside of normal business hours, some production clusters may experience higher loads, potentially causing brief delays in downstream processing. Brief delays in processing may occur during this migration, but no data will be lost.
No action is required, but admins should inform teams about these short-term impacts.
[When this will happen:]
This migration will begin January 5, 2026, and end April 30, 2026 (previously April 15).
2026-04-15MC How AffectWho is affected:
Admins managing Microsoft Purview Communication Compliance policies and review workflows.
What will happen:
Updates to policy insights and aggregated counts (New pending today, Total pending, Total resolved) may occur at a slower pace than usual.
Intermittent errors may occur when reviewing flagged messages.
Brief delays may be observed between receiving an alert notification and accessing messages for review.
Certain report views may display outdated data until backlog processing is complete.
Some export functions, such as exporting reports and files, might be temporarily unavailable.
No data loss will occur-only temporary slowdowns in processing times.
This maintenance is scheduled outside of normal business hours to minimize impact. However, global organizations may experience some overlap with active hours.
Who is affected:
Admins managing Microsoft Purview Communication Compliance policies and review workflows.
What will happen:
Updates to policy insights and aggregated counts (New pending today, Total pending, Total resolved) may occur at a slower pace than usual.
Intermittent errors may occur when reviewing flagged messages.
Brief delays may be observed between receiving an alert notification and accessing messages for review.
Certain report views may display outdated data until backlog processing is complete.
Some export functions, such as exporting reports and files, might be temporarily unavailable.
No data loss will occur-only temporary slowdowns in processing times.
Users may experience reduced responsiveness and intermittent instability in the experience.
This maintenance is scheduled outside of normal business hours to minimize impact. However, global organizations may experience some overlap with active hours.
2026-04-15MC Last Updated03/06/2026 18:07:132026-04-14T20:52:41Z
2026-04-15MC End Time05/15/2026 09:00:002026-06-01T09:00:00Z
2026-04-15MC SummaryMicrosoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to April 15, 2026, causing temporary processing delays, intermittent errors, and possible outdated report data. No data loss will occur. No action is required, but admins should inform teams about these short-term impacts.Microsoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to April 30, 2026, causing temporary processing delays, intermittent errors, outdated report data, and reduced responsiveness. No data loss will occur. Admins should inform teams; no action is required.
2026-03-17MC MessageTagNamesAdmin impactUpdated message, Admin impact
2026-03-17MC SummaryMicrosoft Purview Communication Compliance will undergo infrastructure migration from January 5 to February 28, 2026, causing temporary delays, intermittent errors, and slower updates in policy insights and reports. No data loss will occur. No action is required, but admins should inform teams of possible short-term slowdowns.Microsoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to April 15, 2026, causing temporary processing delays, intermittent errors, and possible outdated report data. No data loss will occur. No action is required, but admins should inform teams about these short-term impacts.
2026-03-17MC Last Updated01/06/2026 23:48:362026-03-06T18:07:13Z
2026-03-17MC Messages[Introduction]
Microsoft Purview Communication Compliance is undergoing a scheduled infrastructure upgrade. Although this migration is planned outside of normal business hours, some production clusters may experience higher loads, potentially causing brief delays in downstream processing. Brief delays in processing may occur during this migration, but no data will be lost.
[When this will happen:]
This migration will begin January 5, 2026, and end February 28, 2026.
Updated March 4, 2026: We have updated the timing of this change below. Thank you for your patience.
[Introduction]
Microsoft Purview Communication Compliance is undergoing a scheduled infrastructure upgrade. Although this migration is planned outside of normal business hours, some production clusters may experience higher loads, potentially causing brief delays in downstream processing. Brief delays in processing may occur during this migration, but no data will be lost.
[When this will happen:]
This migration will begin January 5, 2026, and end April 15, 2026 (Previously February 28, 2026).
2026-03-17MC TitlePurview Communication Compliance: Temporary delays in processing due to planned infrastructure migration(Updated) Purview Communication Compliance: Temporary delays in processing due to planned infrastructure migration
2026-03-17MC End Time04/01/2026 09:00:002026-05-15T09:00:00Z

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