check before: 2025-10-27
Product:
Copilot, Copilot Chat, Microsoft 365 Copilot
Platform:
Online, US Instances, Web, World tenant
Status:
In development
Change type:
Admin impact, New feature, Updated message, User impact
Links:
Details:
Summary:
Microsoft 365 Copilot chat will preserve conversations by creating session entries in the navigation pane upon prompt submission, allowing users to return without losing progress. This feature, requiring a Copilot Starter or Premium license, will roll out globally from November 5 to 30, 2025, with no admin action needed.
Details:
Updated October 30, 2025: We have updated the timeline. Thank you for your patience.
[Introduction]
We're improving the reliability of Copilot chat by ensuring that conversations are preserved even when users navigate away from a chat. With this update, a session entry is created in the navigation pane as soon as a prompt is submitted. This allows users to return to the conversation later without losing context or progress.
This capability will be available to users with a Microsoft 365 Copilot Starter or Premium license. No additional license or add-on is required beyond a valid Microsoft 365 Copilot license.
This message is associated with Microsoft 365 Roadmap ID 500638.
[When this will happen:]
Worldwide (General Availability): Rolling out from November 5, 2025 (previously October 27), to November 30, 2025 (previously October 31)
GCC: Rolling out from November 19, 2025 (previously November 3), to November 30, 2025 (previously November 28)
GCC High: Rolling out from November 26, 2025 (previously November 10), to November 30, 2025 (previously November 28
DoD: Rolling out from November 19, 2025 (previously November 10), to November 30, 2025 (previously November 28)
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-10-18
updated:
2025-10-30
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
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Direct effects for Operations**
User Experience Improvement
Users will experience enhanced continuity in their conversations, allowing them to return to previous chats without losing context, which can lead to increased productivity.
- roles: End Users, Helpdesk Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=500638
Potential Confusion with Session Management
If users are not informed about the new session persistence feature, they may be confused about how to navigate back to previous conversations, leading to frustration and decreased efficiency.
- roles: End Users, Helpdesk Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=500638
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-10-30 | MC prepare | No admin action is required at this time. You may wish to:
Inform helpdesk staff of this behavior change. Update internal documentation if you describe Copilot chat behavior. [Compliance considerations:] No compliance considerations identified, review as appropriate for your organization. https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=500638 | No admin action is required at this time. You may wish to:
Confirm that users have a Microsoft 365 Copilot Starter or Premium license. Inform helpdesk staff of this behavior change. Update internal documentation if you describe Copilot chat behavior. [Compliance considerations:] No compliance considerations identified, review as appropriate for your organization. https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=500638 |
| 2025-10-30 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
| 2025-10-30 | MC Summary | Microsoft 365 Copilot chat will preserve conversations by creating session entries in the navigation pane when a prompt is submitted, allowing users to return without losing progress. This update rolls out globally from October to November 2025, requires no admin action, and improves chat continuity. | Microsoft 365 Copilot chat will preserve conversations by creating session entries in the navigation pane upon prompt submission, allowing users to return without losing progress. This feature, requiring a Copilot Starter or Premium license, will roll out globally from November 5 to 30, 2025, with no admin action needed. |
| 2025-10-30 | MC Last Updated | 10/18/2025 08:44:15 | 2025-10-30T17:52:28Z |
| 2025-10-30 | MC Messages | [Introduction]
We're improving the reliability of Copilot chat by ensuring that conversations are preserved even when users navigate away from a chat. With this update, a session entry is created in the navigation pane as soon as a prompt is submitted. This allows users to return to the conversation later without losing context or progress. This capability will be available to all users where Copilot has been enabled. This message is associated with Microsoft 365 Roadmap ID 500638. [When this will happen:] Worldwide (General Availability): Rolling out from October 27, 2025, to October 31, 2025 GCC: Rolling out from November 3, 2025, to November 28, 2025 GCC High: Rolling out from November 10, 2025, to November 28, 2025 DoD: Rolling out from November 10, 2025, to November 28, 2025 | Updated October 30, 2025: We have updated the timeline. Thank you for your patience.
[Introduction] We're improving the reliability of Copilot chat by ensuring that conversations are preserved even when users navigate away from a chat. With this update, a session entry is created in the navigation pane as soon as a prompt is submitted. This allows users to return to the conversation later without losing context or progress. This capability will be available to users with a Microsoft 365 Copilot Starter or Premium license. No additional license or add-on is required beyond a valid Microsoft 365 Copilot license. This message is associated with Microsoft 365 Roadmap ID 500638. [When this will happen:] Worldwide (General Availability): Rolling out from November 5, 2025 (previously October 27), to November 30, 2025 (previously October 31) GCC: Rolling out from November 19, 2025 (previously November 3), to November 30, 2025 (previously November 28) GCC High: Rolling out from November 26, 2025 (previously November 10), to November 30, 2025 (previously November 28 DoD: Rolling out from November 19, 2025 (previously November 10), to November 30, 2025 (previously November 28) |
| 2025-10-30 | MC How Affect | Who is affected: All users of Microsoft Copilot (Microsoft 365) in commercial, GCC, GCC High, and DoD environments.
What will happen: A session entry will now appear in the navigation pane immediately after a prompt is submitted. Users can navigate away from a chat and return later without losing the conversation. This update improves continuity and reduces the risk of session loss. No changes to admin settings or policies are required. | Who is affected: All users of Microsoft Copilot (Microsoft 365) in commercial, GCC, GCC High, and DoD environments with a valid Microsoft 365 Copilot Starter or Premium license.
What will happen: A session entry will now appear in the navigation pane immediately after a prompt is submitted. Users can navigate away from a chat and return later without losing the conversation. This update improves continuity and reduces the risk of session loss. No changes to admin settings or policies are required. |
| 2025-10-30 | MC Title | Microsoft 365 Copilot: Session persistence enhancement for Copilot chat | (Updated) Microsoft 365 Copilot: Session persistence enhancement for Copilot chat |
| 2025-10-30 | MC End Time | 12/28/2025 09:00:00 | 2025-12-30T09:00:00Z |
Last updated 3 weeks ago ago
