MC1146816 – (Updated) Microsoft Copilot dashboard (in Viva Insights): New benchmarks to compare Copilot usage across organizations

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check before: 2025-09-30

Product:

Copilot, Entra, Microsoft 365 Apps, Microsoft Viva, Microsoft Viva Insights

Platform:

Online, Web, World tenant

Status:

Rolling out

Change type:

New feature, User impact, Admin impact

Links:

495464

Details:

Summary:
The Microsoft Copilot dashboard in Viva Insights will add benchmarks to compare Copilot usage internally and externally, helping identify adoption trends. Rollout starts mid-October 2025. Benchmarks use anonymized data, and access is controlled via Viva Feature Access Management and Entra ID groups.

Details:
Updated October 1, 2025: We have updated the timeline. Thank you for your patience.
We're introducing Benchmarks in the Microsoft Copilot dashboard (in Viva Insights). This new feature enables organizations to compare Copilot usage internally across cohorts and externally against similar companies. These insights help identify adoption trends and opportunities to improve Copilot engagement.
This message is associated with Microsoft 365 Roadmap ID: 495464.
When this will happen
Targeted Release (Worldwide): We will begin rolling out in mid-October 2025 (previously late September) and expect to complete by late October 2025 (previously early October).
General Availability (Worldwide): We will begin rolling out in late October 2025 (previously mid-October) and expect to complete by late November 2025 (previously late October).

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2025-09-03

updated:
2025-10-01

Task Type

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MS How does it affect me

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MS Preperations

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summary for non-techies**

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Direct effects for Operations**

User Adoption Impact
Without proper preparation, users may struggle to understand the new benchmarks and how to utilize them effectively, leading to decreased engagement with the Copilot features.
   - roles: End Users, Training Coordinators
   - references: https://learn.microsoft.com/viva/insights/advanced/admin/manage-settings-copilot-dashboard, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=495464

Data Privacy Concerns
The introduction of external benchmarks may raise concerns about data privacy and security among users, potentially leading to resistance in adopting the new features.
   - roles: Data Protection Officers, IT Security Managers
   - references: https://learn.microsoft.com/viva/insights/advanced/admin/manage-settings-copilot-dashboard, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=495464

Configutation Options**

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Data Protection**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-10-01MC MessagesWe're introducing Benchmarks in the Microsoft Copilot dashboard (in Viva Insights). This new feature enables organizations to compare Copilot usage internally across cohorts and externally against similar companies. These insights help identify adoption trends and opportunities to improve Copilot engagement.
This message is associated with Microsoft 365 Roadmap ID: 495464.
When this will happen
Targeted Release (Worldwide): We will begin rolling out in late September 2025 and expect to complete by early October 2025.
General Availability (Worldwide): We will begin rolling out in mid-October 2025 and expect to complete by late October 2025.
Updated October 1, 2025: We have updated the timeline. Thank you for your patience.
We're introducing Benchmarks in the Microsoft Copilot dashboard (in Viva Insights). This new feature enables organizations to compare Copilot usage internally across cohorts and externally against similar companies. These insights help identify adoption trends and opportunities to improve Copilot engagement.
This message is associated with Microsoft 365 Roadmap ID: 495464.
When this will happen
Targeted Release (Worldwide): We will begin rolling out in mid-October 2025 (previously late September) and expect to complete by late October 2025 (previously early October).
General Availability (Worldwide): We will begin rolling out in late October 2025 (previously mid-October) and expect to complete by late November 2025 (previously late October).
2025-10-01MC TitleMicrosoft Copilot dashboard (in Viva Insights): New benchmarks to compare Copilot usage across organizations(Updated) Microsoft Copilot dashboard (in Viva Insights): New benchmarks to compare Copilot usage across organizations
2025-10-01MC Last Updated09/03/2025 01:17:262025-10-01T21:11:42Z
2025-10-01MC SummaryMicrosoft Copilot dashboard in Viva Insights will add benchmarks to compare Copilot usage internally and externally, helping identify adoption trends. Rolling out from late September to October 2025, it includes privacy-protected external benchmarks and internal cohort comparisons, with admin controls for access management.The Microsoft Copilot dashboard in Viva Insights will add benchmarks to compare Copilot usage internally and externally, helping identify adoption trends. Rollout starts mid-October 2025. Benchmarks use anonymized data, and access is controlled via Viva Feature Access Management and Entra ID groups.

Last updated 3 weeks ago ago

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