check before: 2026-01-09
Product:
Copilot, Microsoft 365 Apps, Microsoft 365 Copilot, OneDrive
Platform:
Android, iOS, mobile, Online, World tenant
Status:
Change type:
Retirement, Updated message
Links:
Details:
Summary:
The Microsoft Lens app for iOS and Android will be removed from stores on February 9, 2026, and scanning will stop on March 9, 2026. Users should switch to OneDrive's scan feature. No admin action is needed; notify users accordingly.
Details:
Updated January 9, 2026: We have updated this post to reflect timeline updates. Thank you for your patience.
We will retire the Microsoft Lens app from iOS and Android in a phased approach starting January 9th, 2026. We recommend users to use the scan capability in the OneDrive app.
This change applies to the Microsoft Lens mobile app on iOS and Android.
Change Category:
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Scope:
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Release Phase:
Created:
2025-08-08
updated:
2026-01-10
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Loss of Scanning Functionality
Users will lose the ability to scan documents using the Microsoft Lens app, leading to disruptions in their workflow.
- roles: End Users, Office Administrators
- references: https://support.microsoft.com/topic/retirement-of-microsoft-lens-fc965de7-499d-4d38-aeae-f6e48271652d
Transition to OneDrive
Users may face challenges adapting to the OneDrive scanning feature, which could lead to confusion and decreased productivity.
- roles: End Users, IT Support
- references: https://support.microsoft.com/topic/retirement-of-microsoft-lens-fc965de7-499d-4d38-aeae-f6e48271652d
Access to Previous Scans
Users will only be able to access previous scans without support, which may lead to data loss if not properly managed.
- roles: End Users, Data Managers
- references: https://support.microsoft.com/topic/retirement-of-microsoft-lens-fc965de7-499d-4d38-aeae-f6e48271652d
User Notification and Training Needs
Lack of prior notification may result in users being unprepared for the change, necessitating additional training and communication efforts.
- roles: End Users, Training Coordinators
- references: https://support.microsoft.com/topic/retirement-of-microsoft-lens-fc965de7-499d-4d38-aeae-f6e48271652d
Internal Documentation Updates
Existing documentation may become outdated, requiring updates to reflect the new scanning process, which could lead to inconsistencies.
- roles: Documentation Managers, IT Support
- references: https://support.microsoft.com/topic/retirement-of-microsoft-lens-fc965de7-499d-4d38-aeae-f6e48271652d
Configutation Options**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2026-01-10 | MC MessageTagNames | Retirement | Updated message, Retirement |
| 2026-01-10 | MC Summary | Microsoft Lens mobile app will retire starting September 15, 2025, with new installs disabled by mid-October and removal by mid-November. After December 15, 2025, new scans can't be created. Users should switch to Microsoft 365 Copilot app for scanning; no admin action is required. | The Microsoft Lens app for iOS and Android will be removed from stores on February 9, 2026, and scanning will stop on March 9, 2026. Users should switch to OneDrive's scan feature. No admin action is needed; notify users accordingly. |
| 2026-01-10 | MC Last Updated | 08/08/2025 01:40:18 | 2026-01-09T18:44:12Z |
| 2026-01-10 | MC Messages | Introduction
We're retiring the Microsoft Lens mobile app for iOS and Android in a phased approach starting September 15, 2025. To continue scanning documents, we recommend using the scan capability in the Microsoft 365 Copilot app, where we will continue to invest in new features and improvements. When this will happen Mid-September 2025: Retirement process begins. Mid-October 2025: New installs of Microsoft Lens will be disabled in the Apple App Store and Google Play Store. Mid-November 2025: Microsoft Lens will be removed from app stores. Mid-December 2025: Users will no longer be able to create new scans in the Microsoft Lens app. | Updated January 9, 2026: We have updated this post to reflect timeline updates. Thank you for your patience.
We will retire the Microsoft Lens app from iOS and Android in a phased approach starting January 9th, 2026. We recommend users to use the scan capability in the OneDrive app. This change applies to the Microsoft Lens mobile app on iOS and Android. |
| 2026-01-10 | MC How Affect | This change affects users of the Microsoft Lens mobile app on iOS and Android. After December 15, 2025, users will no longer be able to create new scans in the app. Existing scans will remain accessible in the app's MyScans folder, but this functionality will no longer be supported. Users can continue scanning using the Microsoft 365 Copilot app, which offers similar functionality. Scans saved to OneDrive will be accessible via the MyCreations section in the Microsoft 365 Copilot app.
What you can do to prepare No admin action is required. We recommend notifying your users about this change, updating any internal documentation that references Microsoft Lens, and encouraging users to install and use the Microsoft 365 Copilot app for scanning needs. Learn more: Retirement of Microsoft Lens Compliance considerations No compliance considerations identified, review as appropriate for your organization. | The app will be removed from the stores on February 9, 2026. Users who already have the app downloaded on their devices can continue to use the scanning capability in the app until March 9, 2026. After that, users will no longer be able to create new scans in the app. Users can continue to access their previous scans from MyScans in the app after the change while they still have the app on their devices, although this capability will not be supported by Microsoft. Please note that users need to be signed into your last active account on the Microsoft Lens app to access past scans.
What you can do to prepare This change will happen automatically on the specified dates above. No admin action is required. Please notify your users of this change, update any internal documentation, and encourage users to use the OneDrive app for their scanning needs. For more information, read the support article. |
| 2026-01-10 | MC Title | Microsoft Lens app will retire | (Updated) Microsoft Lens app will retire |
| 2026-01-10 | MC End Time | 12/15/2025 09:00:00 | 2026-03-09T09:00:00Z |
Last updated 4 weeks ago ago
